posted on March 12, 2001 10:40:35 AM
I don't know why i was thinking about this..
but everytime I see a user with 100 or more fb, I feel pretty secure that they are exprienced users. I get all warm and fuzzy, knowing those users will appricate my selling approach, that they will pay within a reasoinable amount of time.
I wonder what those users think when they see really high fb. (mine is 4400). Do they think warm and fuzzy thoughts that I will kick ass to make it a great sale? or do they wonder if maybe I just list alot, and have no time to be personable?
I rarely even worry about a few negs on a user with a 100 or so feedback.
but wonder if they consider my 11 negs as a sign of bad business.
posted on March 12, 2001 11:36:59 AM
Some of my best customers have been zero newbies w/sunglasses. Some of my worst have had high feedback. So I try not to second guess what they are going to do.
I don't need personable. I need fast service, quick turnaround & a good product or response. If I want personable, I'll buy a dog.
I don't worry about the negs unless they are a high percentage of the total & a goodly portion of them came in the last 6 months. Then I might review them to see if there's anything amiss I should know about.
I don't just look at the negs, I'll also review a sample of the positives. If they are all a lukewarm bunch, I'm a bit more cautious. When I'm buying, I'll also look at the feedback they leave..just another way to get a handle on them as sellers.
I think someone in another thread said people don't buy from people w/negs. Well, unless it signals a problem, negs don't bother me. 99.9% of us don't escape life w/o a few scars.
posted on March 12, 2001 11:55:08 AM
I also agree with 0 or low feedback buyers. the majority have been awesome and they do tend to bid more, I like that just fine.
maybe 'personable' wasn't the right word, but I tend to be, even though I am a high volume seller.
I think what makes a good seller is fast, accurate, and personable combined.
>>99.9% of us don't escape life w/o a few scars.
well said!! anyone that has, is probably living in a bubble!
posted on March 12, 2001 05:20:05 PM
As a buyer only, the number of feedback is not as important as two other criteria.
1. What is the ratio of negatives to positives? I don't have a hard and fast rule, but if the ratio gets too high, I pass on the auction.
2. How does the seller respond to the negs and neutrals. I have no problem with a seller who has some negs, IF they respond in a factual and business like manner. If the sellers resorts to accusations and name calling, I back out REAL quick.
posted on March 12, 2001 05:28:17 PM
But someone with FB of 100 could have 300 positives and 200 negatives ... yes, expoerienced, but not who you want to be doing business with.
posted on March 12, 2001 05:43:43 PM
Yea, but didn't a year or so back three or four sellers build up their feedback to several hundred each and then frauded customers on eBay?
