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 popnrock
 
posted on March 12, 2001 10:57:35 AM
I just received my end of auction email with the winning bidders email address. I just went to email them and it came back unknown user (AOL). I guess I will have to wait to see if the bidder contacts me.

J

 
 sandee22
 
posted on March 12, 2001 11:02:25 AM
Hi,

I just had the same thing happen to me yesterday. I tried to email the high bidder 3 times but each got returned. It was also an aol address. Someone said aol was having email trouble yesterday. Either that is the case or maybe we have the same bidder LOL.

 
 sadie999
 
posted on March 12, 2001 11:19:54 AM
After the 3 day contact period is up, you could pull the person's contact info and try to call them.

If the phone number is no good, you could either notify eBay (which will get them suspended which kind or reeks if the user just forgot to update their info), or you could leave them a neutral feedback saying you've tried to contact them. (I know that's not what the feedback forum is for, but it's one way to try to contact them.)

Other posters have tried the eBay feature "send this auction to a friend."
 
 eventer
 
posted on March 12, 2001 11:29:18 AM
Other options include:

Have someone from another ISP forward the mail for you. AOL is notorious for blocking certain ISP's & the AOL user isn't aware of it until something goes amiss.

Or get a secondary ISP for emergencies like this. You can get some of the freebies, like Bluelight or Netzero (atleast they USED to be free) for those rare events when one ISP won't talk to another.

 
 popnrock
 
posted on March 12, 2001 11:41:21 AM
Thanks everybody for your suggestions. I use AOL but I do have another ISP I could use.

J

 
 unknown
 
posted on March 12, 2001 11:50:32 AM
I've been getting a lot of bad email addresses lately.

I hope ebay still requires you to respond to an Email sent to you before finalizing your email address?? But perhaps thay've changed that?? Anyone know??

Yahoo was infamous for that because they simply asked people to type in thier email address. Way to easy to typo it.

I just filed a NBPA for one bad email address yesterday. Interestingly it was a @usdoj.gov address { US Dept of Justice} but I did the NPBA/FVF and now I got a frantic Email from a 3rd party indicating that they were helping this person, and gave me a new Email address and said her account had been suspended by Ebay! She said the payment had been mailed [couldn't have been mailed the only way to get my address is from my winning bidder email and none of her's went through] Anyway the new email address was also @usdoj.gov, and it bounced too.



 
 eventer
 
posted on March 12, 2001 11:53:08 AM
unknown,

Guess there's just no "justice" in this world.

 
 popnrock
 
posted on March 13, 2001 09:47:33 AM
Update. I didn't have any luck contacting my high bidder. I let Ebay know and I got back an email written by a real human. They are going to check the contact informaion and said they would get back to me ASAP.

Miss J

 
 jumpup
 
posted on March 13, 2001 11:03:33 AM
i just went through that the otherday after trieing 5 times.

i wrote SH and they said they could get through and thats all they cared about.if i couldnt get through tuff luck

TUFF LUCK!?

Thats BULL! i've always gone round an round with SH as ebay claims to look after the sellers and NEVER OFFERS help.

as far as calling them goes i'm against that because if this is a deadbeat bidder i'm allready loseing money why waste more money?

 
 RB
 
posted on March 13, 2001 11:07:33 AM
"Or get a secondary ISP for emergencies like this"

emergencies????

Talk about abuse of the English language

 
 fraidykat
 
posted on March 13, 2001 11:30:35 AM
I have AOL and had a repeat high bidder with AOL also. We had corresponded last week with the same addresses. I tried emailing her 3 different (hours apart) times on Sunday and got the "unknown" error message. I pulled the contact info, which hadn't changed. The 4th time it went right through and I'd also checked the confirm box to verify. It worked that time with no problems. Neither of us are new to AOL or Ebay - so my advice is try, try again unless you really have bad vibes about the person/transaction!

 
 blondestranger
 
posted on March 13, 2001 11:51:40 AM
2 times returned user unknown warrants a email straight to safeharbor from me

A simple 'dead email' in the subject line and users address/userid in the message.

thats all the info eBay needs,

I have usually gotten a response from the user under a seperate amail address.



 
 blondestranger
 
posted on March 13, 2001 11:51:40 AM
double post
[ edited by blondestranger on Mar 13, 2001 11:53 AM ]
 
 amy
 
posted on March 13, 2001 12:07:54 PM
jumpup

So...are you suggesting that SH should just take the seller's word that the buyer's email address is no good?

Seems to me that would be real easy to abuse. Great way to get rid of ebayers you don't like.

SH told you they had no trouble getting through to the person you reported...what more did you want them to do?

And safe harbor told you "tuff luck" in those words? REALLY?

 
 hellcat
 
posted on March 13, 2001 04:17:39 PM
My brother, who is an active (and excellent!) buyer on eBay recently established a new account with our ISP (BellSouth). There was a snafu at BellSouth concerning his email addy (which is the one he uses for eBay) and he was dead in the water for 3 days...not his fault. Because he IS a contientious buyer, he established another email (a hotmail address) and contacted each of his buyers via that address while he was 'down' with BellSouth. Meanwhile, all of the email sent to his normal email addy was bumped back as undeliverable.

These things happen all the time, and it has nothing to do with the integrity of the buyer. Some will take extraordinary measures (as my brother did) to be sure that the sellers are contacted (and can contact him), but most folks just 'ride it out.'

I wouldn't jump to a negative conclusion quickly.

Beth
Madness takes a toll. Please use exact change.
 
 njrazd
 
posted on March 13, 2001 04:30:06 PM
If you have trouble with an e-mail address, then try going to the auction page and clicking on "Send this auction to a friend" and put their e-mail address in there. For some reason, this has been pretty successful for me.


 
 
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