posted on March 14, 2001 09:17:43 AM
Hello!
If yoou had a buyer who placed a bid on a cd-r and didn't realize that it was a cd-r until she recived it and now is complaining that she wants she money back but didn't bother to ask questions before placing a bid, would you give it the money back? Plus this bidder is a newbie and had 0 feedback when participated in the auction
posted on March 14, 2001 09:27:19 AM
Did you advertise the item as a cd-r? If it was NOT explicitly advertised as such, then you misled the bidder, plain and simple.
"Who's tending the bar? Sniping works up a thirst"
posted on March 14, 2001 11:30:09 AM
Assuming you are not the artist/copyright owner. if you sell cdrs and you are cheating.
Period.
refund NOW, and stop doing it NOW before a seasoned buyer turns you in, and gets you a well deserved suspension.
I had a 'poor starving college student just trying to pay his way thru school' send me a cdr, yet did not state it was. he thinks it is aok to burn copies, and offer the 'rarity' as a service. Please.
posted on March 14, 2001 02:12:38 PM
First off, as the previous poster stated, CD-R's are not allowed on eBay. You probably already knew that, so it's pointless to remind you. Secondly, as a seller myself, anytime a buyer is unhappy, I give a full refund! With over 1000 sales to date, I've had maybe 3 unhappy customers. Most buyers are satisfied with the product as long as it is accurately described. If they are unhappy, it's probably due to a defect in the item, which is not their fault (maybe not even the sellers' if the item is unopened), or the item was INACCURATELY described! There is no long-term gain in arguing with a buyer over a refund. Simply apologize for the misunderstanding, issue the refund and move on.
