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 NearTheSea
 
posted on March 21, 2001 10:45:28 AM
Buyer writes me from a home.com email, I reply, and immediatly get a undeliverable mail. Reason: user unknown.??? Is there a lot of email doing this today?
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 MrJim
 
posted on March 21, 2001 10:56:14 AM
@Home/cable service email servers are down more than they are working. We have a cable modem but gave up on their mail servers long ago.
 
 NearTheSea
 
posted on March 21, 2001 11:00:14 AM
Thank you. I hope this buyer knows it, she sounded upset that I hadn't replyed to her, when I had.... seems she can send out, but not receive.... ack.

edit for typo



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[ edited by NearTheSea on Mar 21, 2001 11:01 AM ]
 
 smallslam
 
posted on March 21, 2001 11:00:43 AM
I have good luck with Home.com.

 
 NearTheSea
 
posted on March 21, 2001 11:02:17 AM
@home or cable must be different in different areas?


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 spottydoggy
 
posted on March 21, 2001 11:17:56 AM
I have @home mail thru my cable. And it definitely is terrible! Last week I received messages sent to me in November. I no longer use it for any auction business, only for personal. I had bidder win an auction that had @home mail and he wasn't receiving any of my emails to his @home address. I finally called him and straightened everything out. A few weeks later he emailed me and said he finally received the emails all at once. Hope this helps!
 
 lanefamily
 
posted on March 21, 2001 11:20:05 AM
Yes it is. I wouldn't give you a nickel for it here in Iowa. I have to use a Yahoo address to get any reliability. Great thing though I pretty much get a $10.00 credit each month on my bill for yelling at them all the time.

I love the speed, you can not beat it even with a DSL line. Very seldom have problems with connectivity.

The e-mail is getting better but still is crap.

Jim

 
 mikeylou
 
posted on March 21, 2001 11:36:25 AM
At one point the email servers for our area's @Home network went down (power outage, and they didn't have them on UPS). A friend of mine called to complain about email problems to tech support and was told, by support that they do not really support email and if you want something reliable then to use something like Yahoo.

I used to use my @home address for ebay purchases...up until I couldn't get email from a seller and he couldn't receive the email I was sending to him.

-M.

Edited to add: Sometimes people don't set up their email correctly and insert an incorrect reply-to address. Do compare the sender's address with the reply-to line to make sure that they're the same.

-------------------
Time is an illusion perpetrated by the manufacturers of space.
[ edited by mikeylou on Mar 21, 2001 11:38 AM ]
 
 popnrock
 
posted on March 21, 2001 12:13:27 PM
I received a negative feedback from a @Home user because he says I wasn't returning his email. I tried using another ISP and all of the sudden he received my email.

My at @Home connection (in my home) has been down for over a month! They are upgrading their system all over the country is what they are telling me. They are nice enough to give me two months credit.



Miss J

 
 reddeer
 
posted on March 21, 2001 12:42:20 PM
I've been using @home in Canada for close to 3 yrs. Other than a couple bad patches, the email server here has been very reliable.



 
 capriole
 
posted on March 21, 2001 12:48:42 PM
Mine is working, but I still use yahoo.
It's portable and though it can be buggy with AOL users, I like it a lot.
My @home email is a hassle.
Plus you can set up yahoo to check your @home.
By sending test emails, you'll know if it's working or not.
I love my cable modem, but I hate the mail system.
 
 
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