posted on March 22, 2001 06:35:44 AM
Is there anyone else who is still having problems getting into Ebay? I am on Sympatico HSE in Montreal, it's been 1 week now. the only way I can get in is to go through Safe Web. Sympatico says it is not their problem. Does anyone have any information? Thanks!
posted on March 22, 2001 07:23:01 AM
Make sure you can view your file extensions on your computer and do a search for a file called hosts with no extension. If you have it open it up with a text editor and see if you have an entry for Ebay. Delete it and see if that helps.
posted on March 22, 2001 09:10:00 AM
There are several threads on this subject. No one on Sympatico HSE can get through to eBay without going through Safeweb. It has been going on for well over a week and is disgraceful! eBay says it's Sympatico and Sypatico says it's eBay. No one seems in any great rush to solve this problem, not enough of us to make a difference?. Please write/phone eBay and to Sympatico and complain LOUDLY and frequently. Maybe someone will do something. BTW, eBay says a router in Toronto is down (istar for well over a week), The internet traffic report web site backed this up the last time I looked.
posted on March 22, 2001 07:17:09 PM
eBay support (and eBay Canada support) say that Sympatico is "working with them on it". As if. Sympatico says it's a router at above.net and not their problem. A trace route shows that the packet goes through to exodus.net in CA. Don't think the istar router problem has anything to do with it; according to the Andover Internet Traffic Report, the istar router has been down way longer than a week. above.net is happy to hear about trace routes, but doesn't seem to respond to them.
Lots of finger pointing and, IMHO, the customer is left out of this. Wrote to all of them this evening asking for an update. One week is disgraceful, indeed.
And yes, SafeWeb is nice, but a real pain in the b*tt, so can the support people please get out of Tele-Tubby land where everything is Nice, and fix this?
