posted on March 22, 2001 11:42:56 AM new
If you can't get your pictures to load so that you can sell on eBay, that is an eBay topic and should be allowed on this Board.
Simply because the picture host happens to be AW is no reason to lock the thread.
If a poster can't get his auctions up on eBay he should be able to ask if others are having this problem. That is so if the host is eBay, Honesty, Tripod or AW.
If the mere mention of AW is enough to lock a thread now, the only implication one can draw is that AW is not eBay related, or at all relevant.
And that may increasingly be so.
Is anyone else having trouble running their eBay auctions because of AW picture hosting issues?
posted on March 22, 2001 11:46:37 AM new
I agree. If the problem was with any other hosting service, the thread would be allowed to stay up so people could share information & possible solutions.
I understand that the bulk of these threads should be in the service area but that doesn't mean ALL of them do.
We have a PayPal section also, but PayPal threads are still allowed to stay in the EO so long as they don't dominate the board.
BTW, by deleting & locking these so quickly, you are probably doing more harm than good. People will wonder what is wrong rather than what is right w/AW services.
Leave them up there...the bashing thrill will eventually wear off & people will be on to bashing something else.
posted on March 22, 2001 11:59:24 AM new
I wonder how many more people they've suspended/banned for criticizing them lately. I know I can't name names, but I know of a few people banned during the couple weeks before the 14th just for posting their email addy and asking that people email alternatives. They didn't get warnings, just a cold email. One that I know of emailed requesting appeal and has yet to hear back. I won't use AW for anything other than the message boards. They haven't been very customer friendly IMHO.
posted on March 22, 2001 12:21:43 PM new
Greetings,
I understand your opinions but unfortunately there's a pretty simple reason AW service related issues are redirected to the services forum: so they can be given the attention they deserve. Our CSR staff does not visit the ebay outlook too often. A post in the AW services forum will get noticed by our team much quicker, and in turn any problems will get solved more efficently.
The reason posts about other services remain here is because there's no better place for them- they don't have forums of their own.
posted on March 22, 2001 04:15:47 PM new
As much as I hate to say it, AW's reason seems....well....reasonable.
If I am having computer problems and can't get online because my ISP is down, I call them to fix it. If I can't get online because my computer crashes, I call the company support that made my computer. Both are computer problems that prevent me from getting online. The ISP know stuff related to the ISP...and so on.
The AW staff on the Ebay site may not even have experience with programing that could fix the problem.
While I have a problem with many things that AW does, this is not one of them.
Sometimes our emotions get the better of us, and we stop being able to look at things logically.
What AW is doing in THIS situation, seems logical to me.
