posted on March 22, 2001 11:49:24 AM new
I have an auction that ended February 19.
That is over a month ago.
Before the auction, this guy emailed me several times asking for shipping costs and letting me that that he WOULD be winning the auction and afterwards he would send payment.
Well, the auction ended and I have not heard from him since. I have filed a non-paying bidder complaint and that did not good. I filed that on 03-06. Now what do I do?
What exactly is "SafeHarbor"? Ebay says that I can now file for something to get a credit fee. Will that give him a warning?
I have never done anything when a bidder did not pay, but this particular guy just makes me mad!! I want him to pay!!
posted on March 22, 2001 11:57:17 AM new
10 days after you file the NPB (3/16 for you), you can go back & file for your FVF credit.
ebay requires a 10 day period after the NPB before you can get your FVF credit where they hope the buyer will contact the seller & pay. Yours didn't, so file for your credit.
What is SafeHarbor? An oxymoron mainly.
At this point, there's no more to do w/your bidder except get your FVF credit, leave a neg in his feedback if you like & MOVE ON.
Ebay should give your deadbeat bidder a warning after you file for the credit. After the bidder gets a few of these, Ebay will suspended the account. Also, be sure to leave negative feedback for your deadbeat bidder. I know that others are afraid to leave negative feedback. I always leave negative feedback for my deadbeats and have not had a retaliatory feedback in return yet. (Knock on wood!) When leaving the negative feedback, just state the facts matter of factly: Did not respond to my emails. Did not send payment.
[ edited by vohnjamm on Mar 22, 2001 06:04 PM ]
posted on March 22, 2001 07:19:55 PM new
dubyasdaman - We are well aware of this as your keystroke pops up in lots of threads. Have you corresponded with Ebay regarding your dissatisfaction? Personally...I find my irritation with sellers of shoddy mdse or incorrectly described mdse, etc., who don't make it right, or bidders who cost me time and money (and occasionally stress!) far outweigh the supposed perils of the feedback system. Those folks ruin the "fun" of it when allowed to run rampant. How many people's first (and last!) auction transaction was with one of them? Good sellers and good buyers tend to have overwhelmingly good feedback. Most of us don't judge on 100%.
Rjslack54 - Judging from what's happened so far...you probably don't really want him to pay (the headache would probably continue as to shipping, or he'd say it was lost or broken or something because if he hasn't paid, he isn't overly enthusiastic about completing the transaction)!! Bite the bullet - apply for the final value fee (you are out the listing fee regardless), leave an unemotional factual negative if you so choose "Disappointing, no payment, FVF requested" and - better luck next time.
posted on March 22, 2001 09:38:57 PM new
fraidykat:
Yes, as a matter of fact I have let ebaY in on the secret that I hate the current feedback system. So far, to no avail. But I will keep trying.
The feedback system is in dire need of reform. In its current state it's a joke without a funny punchline. It would be a good system if:
Deadbeat bidders were prevented from leaving retaliatory feedback.
- OR -
It was made more difficult to abandon a neg-laden buying account and open a new one at will.
Most sellers have a lot of time and hard work invested in their ebaY business, including their feedback profiles. It's difficult to just run and abandon an account when you have amassed hundreds of feedbacks. Buyers on the other hand are free to open new accounts at will rendering their feedback irrelevant. This is why it makes NO sense to leave negative feedback for a deadbeat. And turning a deadbeat in to ebaY when they reach -3 feedback (in order to get them NARU'd) makes NO sense whatsoever. It just gives them an excuse to start fresh with a squeaky clean feedback profile. It's much better IMO to let them keep the account with the negs. As a matter of fact, ebaY should MAKE them stay registered with the neg-laden account. At least sellers would have a warning that the bidder will be trouble.
posted on March 23, 2001 03:24:44 AM new
Since feedback is "Transaction Related" only, if a buyer fails to complete the transaction, both Buyer and Seller should be unable to leave feedback for the other.
Instead the buyer (or the seller if they failed to ship) should receive an adminstrative negative feedback stating "Failed to complete transaction". The buyer/seller would be able to add a response, but not retaliate against the other party.
