jenndiggy1
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posted on March 23, 2001 02:41:53 AM
I just had a bidder e-mail me saying that if I wouldn't take Paypal (which I state in my auction that I do not) then I would be "required" to deduct $1 from the final price for the money order she would have to buy as well as 34¢ for the stamp. She said she has no need for checks, so she cannot send a check.
I clearly have it stated in my auctions that I do not accept Paypal.
This was only a $5 item WITH shipping, and if the situation were reversed, I would have just sent cash.
I finally told her to paypal my mother.
WHat would anyone else have done?
What kind of feedback does she deserve?
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abacaxi
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posted on March 23, 2001 04:04:28 AM
I would not have surrendered to her demands for PayPal.
I would have reminded her that my TOS says "no paypal" and that she could either send a MO or she could get a NPB and the rest of the penalties that come with not paying the seller in the form the seller wants.
And yes, I would cheerfully take the negative that might come with it.
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jujudee
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posted on March 23, 2001 06:25:37 AM
That's outrageous. You were too kind in offering to let her use your mom's account. Abacaxi's answer is perfect. How would the buyer have felt if you tacked on an extra $1 fee to give to your mom for borrowing her account?
I do bend over backwards for my buyers trying to avoid negs (still don't have any with 900+), but in reality, a neg you didn't earn can always be responded to, and reasonable people will read your response and understand.
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yisgood
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posted on March 23, 2001 07:26:40 AM
I would reply that if she does not drive to my store and pick it up, I would have to charge her for the gas to the Post Office and my time in standing in line. I never heard of such nerve. When you order from a mail order catalog, does it say "we will pay for your stamp"? Does she deduct 34 cents when she pays her phone bill? This is silly nonsense and you shouldn't give in to it. I have also found that foolish people like these are the ones that will give you the most grief later, complaining about non-existent problems and demanding their money back. When a bidder gives me a "bad vibe," I try to get out of the deal.
http://www.ygoodman.com
[email protected]
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CleverGirl
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posted on March 23, 2001 07:58:56 AM
When a bidder gives me a "bad vibe," I try to get out of the deal.
AMEN to that!
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gs4
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posted on March 23, 2001 08:10:35 AM
Never give in to blackmail. I would wait for payment for about ten days or so, then file for my fees. End of story.
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jenndiggy1
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posted on March 23, 2001 12:17:15 PM
Amazingly she has nearly 700 feedback. I've not heard back from her, and my mother has not been paypalled the money. If I don't hear from her tommorrow, I'll e-mail her back and tell her I will release her from her binding bid if she wants.
SHe bought a Christian item. I know we've been through this before, and I am a CHristian myself, but I never would be based on what I've seen out of people who bid on Christian items on ebay. I certainly hope that the people who are buying them are not CHristians and buying them as gifts because I sure hope people who are real Christians don't act like some I've encountered on ebay. (The majority of my deadbeats are on Christian items!)
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bunnicula
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posted on March 23, 2001 12:34:03 PM
I agree that you should not have caved in on this but instead told her to pay in full with check or MO--or be faced with an NPB & negative FB.
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unknown
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posted on March 23, 2001 12:44:17 PM
One of my biggest problem customers was a gentleman who used the title "Reverend"
We made a minor error, which we corrected. But he left scathing Negative FB anyway.
I was taken aback. I though perhpas I had lost my senses. I though it was a minor error, but if a preacher thought it deserved a Neg, I must be really screwed up. Then I checked feedback he left(His FB was +12, all +), and I found that he had left Neg FB in about 1 out of 4 of his closing auctions! I was releived, he was just a nut!
The item sold wasn't a religous item, but his other items were christian items.
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NanasTurtles
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posted on March 23, 2001 01:05:12 PM
I agree......if you post your terms and conditons within your auction, you are not obligated to change them after a sale. I would have told her the terms were stated prior to her placing her bid and would like to know if she plans on following thru prior to filing non paying bidder charges against her with ebay and posting appropriate feedback within her history. And if I got a negative out out of it, then so be it. Nothing hurts as bad as the first negative, but when the majority of people are pleased with you as a seller it always shows thur in the majority of your other feedback and you can always post responses to anyone's feedback. Don't let someone bully you to get their own way when you are the seller and you set the terms up front posted within your auctions. If they don't read fully, that is their fault and not yours.
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rarriffle
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posted on March 23, 2001 01:20:25 PM
Overly demanding people are that way because people let them get by with intimidating them. Stand up to them and they usually back off in a hurry.
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jenndiggy1
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posted on March 23, 2001 01:34:46 PM
I found her feedback really bizarre. Whenever anyone posted feedback for her as a seller she responded to it and said what they bought. Why would anyone do that?
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nofishing
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posted on March 23, 2001 04:48:23 PM
When I just started, I caved in to a bitchy bidder. Never again.
I don't take any crap. I don't care if I lose that sort of customer.
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nofishing
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posted on March 23, 2001 04:48:53 PM
When I just started, I caved in to a bitchy bidder. Never again.
I don't take any crap. I don't care if I lose that sort of customer.
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