posted on March 25, 2001 04:25:15 PM
Dadgummit. My TOS says Yahoo PayDirect; my EOA says Yahoo PayDirect; and the stupid buyer paid me via PayPal.
I closed my PayPal account months ago. MONTHS ago. BUT -- recently I did use PayPal to pay my Ruby Lane shop fees because, well, they really strongly preferred it, and there was a quick link that didn't ask for my life history or any long term commitments or anything.
Now what do I do? I will NOT have a PayPal account, period. I'm afraid to even go to the PayPal website.
Can this buyer get their money back without PayPal taking money out of my bank account over it? Sheesh. Or do I have to go and refund it or something?
I thought if you quit PayPal they'd never let you in again. (More broken promises?)
Really, folks, what's a non-PayPal person to do in this situation?
If the payment is completed into your account you will need to send the money back to the user (we do not withdraw money out of a user's bank account without their permission---please review the terms of use).
Users that are in good standing (at the time of account closure) are able to open a new account.
posted on March 25, 2001 05:36:05 PM
But Damon, I don't WANT an account -- and as far as I knew, I didn't have one. Is there any way around this other than opening an account? Or pretending I did? Or playing PayPal's silly games?
Specifically -- if I used PayPal merely to send money twice, does that mean I have an account?
Further, does that mean this money from this stoopid buyer went INTO this account?
Is there no way to just refuse the money? (One reason I like Yahoo PayDirect better -- one of MANY). Or the buyer to reclaim it? (I know there didn't used to be-.)
I am NOT going to go in there and send the money back if they can't reclaim it on their own. I'm going to tell the buyer to do a chargeback. What will that do to ME, anything?
Some factual answers to these questions would be helpful, Damon. Your other response wasn't quite, but I appreciate the effort (or attempt).
posted on March 25, 2001 06:04:10 PM
Why do people keep blaming PayPal for accepting money into accounts that they clearly opened? CleverGirl indeed...
posted on March 25, 2001 08:32:02 PM
I actually understand this. I can see where you think you do not have an account only if you follow a link to enter your credit card information.
I only hope it is a personal one cause it would cost you to send it back since PayPal would take their chunk before it got to you.
It is not in your checking/credit card account unless you sent it there. Either by having auto sweep turned on or actually selected to have it deposited.
If PayPal took their share (if account is not personal) I would send back exactly what was left and explain that to them PayPal had the rest, there is no way to return the full amount. You can only hope it goes back to a non personal account so PayPal will take another bite out of it.
Additionally there is some good threads about this located arround AW. A very good idea is to get a Yahoo/Hotmail account that no one would have and send money under that. If someone sends PayPal to your main e-mail then you can simply say you do not have an account and they need to cancel the payment cause it will go unclaimed. I believe with a new thing PayPal has in place it will automaticlly go back in 30 days.
I hope this has helped and answered some questions since no one else wanted to.
Jim
Changed Account ot Checking/Credit Card account to clearify.
[ edited by lanefamily on Mar 25, 2001 08:52 PM ]
posted on March 25, 2001 08:37:12 PM
PLEASE!! Yea right and meanwhile Pay Pal charges you each time that money is transferred back and forth! Shame on Pay Shark the same liars who raked in 4 million people saying they would always be free and then charge!!! Don't listen to this guy! Sue em! Have the person cancel the payment as it is in pending and have them resend the money the correct way!
posted on March 25, 2001 08:44:33 PM
Clever girl, let me be more specific. Ask the person to check their account. It may be in pending. Then ask them to cancel payment. Then they can send it the way you want. And by the way. You are right. People can send other people money if they have an account. All they need is an email address. Then they have to sign up to get the money. That is Pay Sharks intention to get more users. Should be against the law! If your account is closed like you think, then that payment will be pending per your signing up again as I stated. Trust me, I have the experiences with pay pal to know by now. Good Luck!
posted on March 25, 2001 10:21:26 PM
HiCleverGirl,
I will respond (in parenteses) to the comments below.
posted on March 25, 2001 05:36:05 PM new
--------------------------------------------------------------------------------
But Damon, I don't WANT an account -- and as far as I knew, I didn't have one. Is there any way around this other than opening an account? Or pretending I did? Or playing PayPal's silly games?
( You stated you made payments and making a payment requires a PayPal account. There is no way for us to know if you don't want an active account without your notifying us to close it).
Specifically -- if I used PayPal merely to send money twice, does that mean I have an account?
(Yes. All payments require an account)
Further, does that mean this money from this stoopid buyer went INTO this account?
(If it shows in your account history or as completed in the sender's transaction log, the answer is, "Yes"
Is there no way to just refuse the money? (One reason I like Yahoo PayDirect better -- one of MANY). Or the buyer to reclaim it? (I know there didn't used to be-.)
(Payments will automatically appear in an account.Premier/Business account users can set receiving preferences to deny/accept certain kinds of payments)
I am NOT going to go in there and send the money back if they can't reclaim it on their own. I'm going to tell the buyer to do a chargeback. What will that do to ME, anything?
(Yes.And it could possibly impact the sender. There is no need for a charge back if the money is in your account and you can send it back)
Some factual answers to these questions would be helpful, Damon. Your other response wasn't quite, but I appreciate the effort (or attempt).
(Thanks. I am actually not in the office and do not work weekends, but I do check the boards at times for issues).
posted on March 26, 2001 12:02:19 AM
One thing ya gotta love about PayPal is if you send, say, $10 to someone who has never used PayPal...
And they never join PayPal and pick it up...
And you never cancel the payment (maybe you forgot, maybe it's item 400 in your PayPal history, maybe you passed off this mortal coil...)
Where did the money go? You don't have it. They don't have it.
Golly gee - I wonder it is????
And gosh, isn't it just funny that PayPal doesn't have an expiration date for picking up payments? Or sends you an email reminding you that you have an incomplete transaction from 18 months ago?
posted on March 26, 2001 12:44:25 AMAnd gosh, isn't it just funny that PayPal doesn't have an expiration date for picking up payments? Or sends you an email reminding you that you have an incomplete transaction from 18 months ago?
If the buyer can't notice the 'unclaimed' payment on their account and the seller lets it remain unclaimed it will be reversed for them after 30 days automatically.
To prevent funds from being forgotten in transit, all unclaimed payments will be canceled after 30 days, and the funds will be returned to the sender's account. This includes, but is not limited to, payments which have been held for the recipient to accept or deny, payments where the recipient has not yet signed up for the service, and payments where the recipient has reached his credit card receiving limit. Both parties will be sent a warning email prior to the cancelation of the transaction.
posted on March 26, 2001 01:08:38 AM
Except I had payments from more than a year ago that were never cancelled nor was I ever notified nor was the money returned to my account until I cancelled.
I think this is a case of PayPal saying one thing and doing another. Shocking!
posted on March 26, 2001 01:53:23 AMExcept I had payments from more than a year ago that were never cancelled nor was I ever notified nor was the money returned to my account until I cancelled. I think this is a case of PayPal saying one thing and doing another. Shocking!
The policy of canceling unclaimed payments after 30 days started on March 10th (2 weeks ago) I believe.
Personally I've never fully understood the unclaimed payment problem. You're notified before you send the payment the person doesn't have an account. The transaction shows on your recent activity as 'unclaimed'. The transaction shows on your history as 'unclaimed'. I would think it would be easier to keep track of unclaimed PayPal payments than it would be to keep track of checks that had never been cashed. I've never sent a payment to a person that didn't have an account except in a test to see how it works.
I'll be the first to admit that some people shouldn't use PayPal, they are better off getting a money order to pay with. Clicking without reading or understanding can cause problems.
posted on March 26, 2001 02:52:09 AM
"I closed my PayPal account months ago. MONTHS ago. BUT -- recently I did use PayPal to pay my Ruby Lane shop fees because, well, they really strongly preferred it, and there was a quick link that didn't ask for my life history or any long term commitments or anything."
And when you did that, you REOPENED IT! Actually, if you had REALLY closed your account you would have not been able to use it for RubyLane ... so you only thought you closed it.
"Now what do I do? I will NOT have a PayPal account, period. I'm afraid to even go to the PayPal website."
YOU have an account. DEAL WITH IT! And you probably have money in the account, and you have a buyer who thinks they have paid you.
If the money was sent to any email address that is listed as belonging to that account, it's already been accepted on your behalf.
The way to prevent that is to have your eBay email contact address and your official PayPal address DIFFERENT ... so if a buyer sends you money via PP it will sit in their "not yet claimed" area and the buyer can be asked to reclaim it.
posted on March 26, 2001 07:03:30 AM
What an interesting set of responses! The only accurate one, as it turns out (no, not Damon's) was bestofstuff. But thanks anyway, especially the sneering ones from the know-it-alls -- LOL.
Here's what happened. I had already written to the buyer and told them to cancel their payment, that I don't take PayPal, yadayada, before I even posted here.
In this morning's mail I got an automatically generated email sent thru PayPal with the subject and first line which both read:
Buyer Name just canceled a payment to you
The body was a reiteration of the original email sent by PayPal (the one notifying me that Buyer Name had sent me money).
Looks like, as I said, I CLOSED my PayPal account months ago, and did NOT re-open it or open a new one with those quick-and-easy payments to RL. And that the money he sent was in pending status after all. Whew!
Thanks to those who were trying to be helpful. And for all of you -- incl. Damon -- what does this do to your understanding of how PayPal works (teehee, or doesn't, as the case may be).
posted on March 26, 2001 08:38:26 AMAnd for all of you -- incl. Damon -- what does this do to your understanding of how PayPal works (teehee, or doesn't, as the case may be).
I think the responses were based on your first post. You said "I closed my PayPal account months ago. MONTHS ago. BUT -- recently I did use PayPal to pay my Ruby Lane shop fees because, well, they really strongly preferred it, and there was a quick link that didn't ask for my life history or any long term commitments or anything." Perhaps you left out some information.
posted on March 26, 2001 08:55:37 AM
Nope, uaru I didn't leave out anything. I don't recall the specifics of what was required to use my CC to pay RL thru their special PayPal link, but I do remember -- and tried to explain -- that it wasn't all that big a deal:
and there was a quick link that didn't ask for my life history or any long term commitments or anything.
I really don't know how to say it any differently.
posted on March 26, 2001 09:10:30 AMNope, uaru I didn't leave out anything. I don't recall the specifics of what was required to use my CC to pay RL thru their special PayPal link, but I do remember -- and tried to explain -- that it wasn't all that big a deal
If you were able to pay RL via PayPal without getting a PayPal account then I guess your right I don't have a clue as to how PayPal works, and I imagine that is a shocker to a lot of other people too.
posted on March 26, 2001 09:41:34 AM
Ok maybe this is it. The person paid by eCheck maybe and was able to cancel it because of that. I get that all the time, I get notice of an eCheck and then a notice it was cancelled.
posted on March 26, 2001 10:44:27 AM
Let's say that I do close my paypal account. A buyer sends payment via Paypal to this closed account. Paypal gets $0.30 + %. Now I have to go back and open the account, send back the money, and paypal gets another $0.30 + %.
posted on March 26, 2001 10:51:05 AMPat - He looked me up on PayPal, which I think is pretty nosy of him.
HOWEVER, it was useful in that I didn't realize my email address was showing in my AW profile. Now I can't find a way to fix ThAT (because I'd really rather not have nosy people doing such things, even if it is ultimately helpful).
So, now that we know that I DO have a PayPal account (according to uaru), a new one because I closed the old one in early fall 2000:
Jim, if the buyer paid with an eCheck, would that information show up in the notice from PayPal? IOW, how do YOU know they paid with an eCheck as opposed to a CC? Also, is sending an eCheck the only way a buyer can cancel the payment? Because they're not supposed to be ABLE to if I actually DO have a PayPal account...
posted on March 26, 2001 10:56:22 AM
dschoone, it doesn't work like that. If you close your account it is closed. You might get an email telling you someone has sent you money and to claim it you need to register an account. If you don't register and claim it the buyer can cancel the transaction or it cancels automatically in 30 days. There would be no fees involved.
Sorry if you felt I was being nosy. I was trying to help. You were under the impression you didn't have a PayPal account and your explanation of things went against everything I know (or thought I knew) about the service.
posted on March 26, 2001 11:13:10 AM
Yes it does. It would com in with Notification for a Pending eCheck Payment as the title. The message would start with This email confirms that you have received a Pending eCheck Auction Payment for $16.00 from John Public.
As far as being able to cancel transactions I am not sure how they do that, I do not use eChecks. From the PayPal help files here is what they have to say about it:
You can only cancel a payment if your recipient hasn't signed up for PayPal yet.
To cancel a payment:
Log in to your PayPal account at www.PayPal.com.
Under the "My Account" tab, click on "History"
Find the payment you wish to cancel.
If the status of the payment is "Unclaimed," then click on "Unclaimed" to view the transaction details, and click on "Cancel Payment."
If the payment was funded from your credit card, the payment will be credited back to your credit card - except in the case of a Quasi-Cash transaction. If you selected Payment Type: Quasi-Cash when you sent your payment, the funds will be credited back to your PayPal account. If the payment was funded from your checking account, the funds will be credited back to your PayPal account.
If this status of your payment is "Completed," then you cannot cancel this payment. You will need to contact the recipient directly to arrange for the funds to be returned to you.
Based on the statements above, since you do have an account I do not know how they did it for sure.
Can you see how we get confused here when talking about PayPal.
I know this was no help but hopefully of interest. Sorry
I have deleted the posts concerning CleverGirl's PayPal account. That is personal information that is not appropriate to a public forum. Since you had her email address, you could have just as easily emailed her.
No formal moderation, just don't do that again, please.
posted on March 26, 2001 01:18:53 PM
Oh, uaru, don't be like that. I may be uncomfortable with what you did (and thanks for deleting those btw, Pat), but it was for the best because NOW my email ISN'T in my profile. I think you were trying to help, and it was help -- so no harm's done. Sorry I called you nosy (LOL -- even if you are <g>.
'Kay?
edited to add the rest of what I was going to say:
Soo, Jim says that cancellable eCheck payments are identified as eChecks in the notices. This buyer's payment notification said nothing about eCheck, and still he was able to cancel p[ayment. Still not the way PayPal is supposed to work, is it? Interesting, that's all.
[ edited by CleverGirl on Mar 26, 2001 01:23 PM ]
Sheesh. Or do I have to go and refund it or something?
Don't listen to this guy! Sue em! Have the person cancel the payment as it is in pending and have them resend the money the correct way!