posted on March 29, 2001 02:08:08 PM
Due to a last minute bid retraction on one of my auctions, the high bid price declined by $110 and closed at that price. Selling at that price would have created a significant loss on the item. I e-mailed the seller that I was unable to honor the sale at the closing price and offered her the item at her previous high bid price. She declined. Can I get a refund on the final value fee?
posted on March 29, 2001 02:15:27 PM
You could try to file for FVF, but be prepared to get negged from the buyer.
If you did not place a reserve on the item, you are obligated to sell at the closing price. You could be turned into ebay for not following through
Every time you list at a considerably lower price than you would accept for an item, you take a risk of it not reaching the price you want.
Just a side note: Is it possible there was bid sheilding going on? What does this item normally go for and was the high bid before the retraction way out of the norm?
Just go and fill out the non-paying bidder form. Fill out your ID, password and item # then click on "request". On the next screen it will ask for a reason why you are filing the NPB, then give you 9 reasons to choose from. Choose the 7th one. It says "Both parties mutually agreed not to complete the transaction". Then click on "submit".
Then you will be able to immidiatly request your final value fee credit, without having to wait 10 days.
Plus, by chosing that reason, your bidder will NOT get any bad marks on her/his record. And will not be at any risk of getting NARU'd.
But you do need to make sure that it is MUTUAL first. Because you are now obligated to sell to that bidder at that price. If they have a problem with you not selling it to them at their winning price, then you could be reported and at risk of getting NARU'd yourself.
[ edited by luvmy2bears on Mar 29, 2001 02:24 PM ]
posted on March 29, 2001 02:25:03 PM
You might want to check out the person who retracted her bid. She might have a history of doing this. If she does this might very well have been a case of bid shielding.
posted on March 29, 2001 02:28:05 PM
Okay I want to make sure I have this straight. Is the person who retracted the bid and the current high bidder one and the same? That's what it sounds like from your post. Perhaps you could clarify things a little more so that people can get a better insight into this situation.
posted on March 29, 2001 02:40:38 PM
Hmmm Lets see now, They won and now you do not want to honor their bid? That makes you out to be a deatbeat seller. If It was the other way round, you would be cussing that deadbeat bidder.
If you can not take the loss or lower bid then put a reserve on It. In this case they can and should neg you.
That said I would put a disclaimer In the tos In the event that there was a last minute retraction.
