posted on March 30, 2001 05:07:07 PM new
In a stunning announcement, eBay said today on their Announcment board, that a third party began contacting eBay members without theirs or the their sellers' permission!
Ebay says this is wrong, wrong and wrong!
According to eBay:
"eBay has very high standards when it comes to your privacy and the information that you
provide us. We use your information in accordance with our User Agreement and Privacy Policy. We provide you with prior notice whenever we modify or change our User Agreement or Privacy Policy."
Shouldn't PayPal do what eBay says and not what eBay does?
posted on March 31, 2001 07:12:20 AM new
Thanks for letting us know eBay had something to say about this. I was wondering. I espically liked this part
When you give this information out you are allowing another individual or company to act on your behalf. You are responsible for any action that a third party takes on your behalf, including any financial consequences that may occur.
eBay has a good stance on this, don't come crying to us about it. That is very true they had nothing to do with it.
posted on March 31, 2001 09:18:52 AM new
I am not 100% clear on the subject, but if this has to do with Paypal accepting payments on my behalf when I never signed on with them and don't accept Paypal, I hope they put the boots to them (Paypal) It is an outrage and a waste of my time and the buyers.
posted on March 31, 2001 10:52:09 AM new
It was "wrong wrong wrong." PayPal, without letting people know, started sending out invoices to sellers' customers. It was apparently set as the "default" when they started the new procedure. (They have now reversed that and the seller needs to opt-in to it.)
Part of the problem was they were sending out invoices to bidders who hadn't won the auction (reserve not met situations).
posted on March 31, 2001 04:04:20 PM new
Glenda, Thanks for the information. How recently did they stop doing this? I received a Paypal payment as recently as 2 weeks ago.
Although they have stopped the invoicing, can someone still pay me by Paypal when I do not accept it?
posted on March 31, 2001 04:17:13 PM new
Naru: I believe they can still accept money on your behalf. I have never signed up for anything Paypal has to offer, yet twice people have paid Paypal for my stuff. The first time I informed the buyer that I didn't take Paypal, so he sent me a money order. The last time I informed the buyer that I did not take Paypal, so she was sore about it and didn't pay me at all. So, by Paypal being in existence it cost me a sale. I have said it before, I think it should be a felony for Paypal to accept my money for my stuff. Guess I am going to have to get me a Paypal logo with a red circle around it and a slash mark across it and place it on all my auctions.
posted on March 31, 2001 05:13:20 PM new
stan41:
I am surprised eBay has not stopped them from doing this. How can they accept payment for one of my auctions without getting the information (item number & details)from eBay?
If I remember correctly, eBay is quite touchy about that sort of thing. Come to think of it I will complain to eBay directly.
Being strong armed into accepting any sort of payment the lives in a "virtual account" that I have to request funds from and is not governed by the laws of my country really
gets me angry. I realize I am losing out on some bids, but I don't care.
posted on March 31, 2001 09:47:11 PM newWhat Paypal has been doing is the same as any one of you contacting someone's winning bidder and requesting payment on behalf of the seller. Then you go to the seller and basically extort them into paying you a commission on collecting the amount due.
It is not only unseemly, but illegal.
Paypal should actually face criminal charges for this. It is just flat out illegal. No two ways about it.
posted on March 31, 2001 09:57:19 PM new
Actually, what this was about was a new program that PayPal put in place without sufficient thought or testing (gee, does that sound familiar or what - wonder if they just hired some ebaY folks) They offered sellers the ability to have end of auciton invoices sent automatically to buyers. Unfortunately they failed to -
a- tell sellers about it
b- set the default to ON instead of OFF so all sellers was opted in
c- did not test the system so invoices even went to bidders who were high bidder in a reserve not met auction.
PayPal has taken this feature back to the drawing board with assurance that it will be an opt in program instead of opt out.
It is STILL ebaY the pot calling PayPal the kettle, black. Can you trust ebaY to honor their user agreement and privacy agreement? Well we all know they don't so that is a rhetorical question. -Rosalinda
TAGnotes - daily email synopsis about the Online Auction Industry http://www.topica.com/lists/tagnotes
posted on March 31, 2001 10:00:51 PM new
This topic comes up frequently, very frequently.
A seller clearly states they accept only USPS money orders or cash.
Buyer A sends a personal check, which the seller refuses to accept.
Buyer B sends a grocery store money order, which the seller refuses to accept.
Buyer C sends a PayPal payment, which the seller refuses to accept.
Buyers A & B are at fault for not following the TOS, the bank and grocery store aren't liable. Buyer C is innocent but PayPal should be held criminally liable.
posted on March 31, 2001 10:12:19 PM newThis topic comes up frequently, very frequently.
Try this...
First, move your keyboard out of the way, then bring your head down quickly, such that your forehead strikes the edge of your desk. Repeat several times.
Of course, this doesn't address the issue of poorly thought-out posts, but after a few smacks, you won't care.
posted on March 31, 2001 11:00:42 PM newPure & Simple:
Paypal DOES NOT have the right to accept monies on your behalf UNLESS you give EXPRESS PERMISSION for them to do so.
That is all there is to this.
They ONLY have the right to MAKE A PAYMENT for you when YOU execute a "send money" order.
When they take it upon themselves to accept money for you, they are no different than someone off the street doing the same, in that they DO NOT HAVE EXPRESS PERMISSION TO DO SO.
posted on April 1, 2001 07:26:11 AM new
Once again Paypal has committed Auction Interference. When I got up this morning I had an email saying my high bidder had paid them for my item. To me it would be the same thing if I mailed an item to the winning bidder's local Wal Mart and then sent winning bidder an email saying "I have shipped your item to Wal Mart. You need to go by there and pick it up"
Paypal should only accept payments only for their registered members. Anything else should be illegal.
posted on April 1, 2001 07:51:51 AM new
Bemused:
In my example I would be at fault certainly. But Wal Mart would also be at fault if they advertised that they would accept packages for anyone any time and then charge a fee when the customer came to pick up the package. That is what Paypal is doing.
posted on April 1, 2001 09:22:49 AM new
My husband set up an account with his mother's addresss in the states( we are canadian and at that time paypal didn't accept accounts from Canadians) . He forgot the password and his mother forgot to give us the new Sent password she received in the mail. 2 people paid by paypal and the payment has been sitting in an account that I can't access.THis happened at least 4 months ago. I am on my 3 rd attempt to try to get a password to get the money. Nowhere and no how did I state anywhere in my auction that I accept paypal! ( Now I have my own account and do accept paypay as so many people wanted it but am I crazy~ yep! ) suz23 here but not on auctions.
posted on April 1, 2001 10:29:04 AM new
Please allow me to play devil's advocate for just a moment here without being flamed to charcoal.
If a buyer is using a method not approved by the seller, the BUYER is to blame - not the method used to make the payment. i.e. how DARE Bank XXX allow this user to write a PERSONAL CHECK to me, and they expect me to accept his payment, HA! The fault is with the buyer, not the bank. If the buyer tries to make a paypal payment to a buyer that doesn't take paypal, exact same thing, fault is with the buyer. At least it can be resolved slightly faster than the personal check, where you would mail the check back to the buyer requesting a form of payment you do accept - with Paypal, you can email them, they can cancel the payment, and initiate a valid form of payment.
When a buyer makes a payment to a user without a Paypal account, I believe Paypal sends email to the seller saying something to the effect they have received funds on their behalf - if they would like to claim it, they can establish an account by following these steps etc. If you establish a personal account, there is no "commission" to be paid to collect the money - as of now, only premier/business accounts are charged fees.
However, until the seller CLAIMS that money - it isn't theirs. If you don't collect it, it reverts back to the buyer (or they can cancel it on their end and get it back ASAP).
Yes, I am a fan of Paypal and appreciate their service very much - its been a great help with my auctions.
Yes, Paypal made a mistake with the new WBN system - they've taken it offline, doing some work, and making some changes. Next week Ebay might have some snafu and we'll all be railing against THEM.. Heck Ebay's had 3 in a row, I guess they were due for a break...
posted on April 1, 2001 12:28:21 PM new
Katiyana,
If a buyer sends me a check, even if I do not
accept them per my T.O.S., I do have the option of cashing it. I don't have to open a bank account at the buyer's bank and then wite the bank to release the funds in order to receive the money. Ditto
Bidpay. If someone uses this system, I receive funds in an instrument accepted at all financial insitions: money order, mailed to me. Simple.
The buyer is not at entirely at fault, because Paypal misleads people into believing that it is a straight forward method of payment, which it most certainly isn't. I want to tone down the hysteria a bit: I don't think it is a felony, I just think Paypal is alienating a number of sellers and causing their clients needless problems. Very simple: A seller should be either registered to accept Paypal or not. If they are not registered, the buyer should not be able to make payment. Paypal should do this as a courtesy to it's members to save them from needless hassles with sellers who don't accept Paypal.
posted on April 1, 2001 12:35:19 PM new
Yes there are steps to accepting a Paypal payment, but those steps are part of fraud protection that I think serve a valuable purpose.
Again, i wish more of the satisfied sellers were here to support Paypal - you're either a fan or hate it, it appears.
If a buyer does send a Paypal payment and you don't choose to accept it, just email the buyer, explain you don't accept Paypal, and either they'll cancel the payment or it'll cancel itself when you don't claim it...
I like it, I offer it, and I don't put anyone down for NOT accepting it - its a seller's choice what options to offer...
I have had good experiences with them and yes, support the service. Its word-of-mouth of satisfied users that built up the user base in the first place, after all...
posted on April 1, 2001 01:09:36 PM new
hi katiyana,
i ]was] happy with paypal.
until i found out about the mess with the eoas. which is also when i found out they had stored my ebay id and password without my knowledge or permission, when all i thought i was doing was giving them permission to use that info to go in and place their logos in my current auctions. and when i saw they thought it important to send me an email telling me about this new feature, but not about rate increases [for that i am supposed to keep checking their web site]. so now i'm looking into billpoint. still have a few questions about that.
I LOVE Billpoint! Love it, love it, love it!!
Fast deposit, great Customer Service.
There is a risk to sellers with taking a credit card through any format, be it Paypal, Billpoint or your own merchant account; The risk being, of course, chargebacks.
My understanding is that in a chargeback situation, Billpoint forwards on the info. you send them as proof to the Credit Card company in question. The CC company then either processes or denies the chargeback.
A recommendation whenever you take a Credit Card under any format - keep good records and a good paper trail, and keep them at least a year. Every e-mail and every slip of paper, including P.O. receipts, DC slips, e-mails acknowledging the package arrived, feedbacks, etc.
One thing I always try to do: If it is a Billpoint purchase or a CC purchase through my own Merchant Account: If the buyer does not e-mail you or leave feedback to let you know the package has arrived - email them to follow up, or even call. It is worth it in the long run if you can gather info. to avoid a future chargeback.
