posted on April 4, 2001 08:54:00 AM new
I know that a seller cannot be NARU at the time of an auction for insurance to be valid, but what if the seller becomes NARU a few weeks after the auction---but BEFORE the buyer can file fraud/insurance forms?
Does the seller have to be in good standing throughout this process for an insurance claim to be acceptable?
It wouldn't make sense if that was so, since a fraduulant seller could become NARU at any time--so why leave those who didn't get in under the wire left hanging out in the breeze?
posted on April 4, 2001 12:00:37 PM new
Jarheadman:
This sounds like a situation that would need to be addressed with ebay Safeharbor. With a little effort, you should be able to get compensation for your loss. Just be prepared to provide supporting documentation for your case and be patient while the process runs its course. This type of situation will not be corrected overnight. You'll have to be persistant will eBay in order for the concern to be properly addressed.
