Home  >  Community  >  The eBay Outlook  >  USPS Insurance vs Delivery Confirmation


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 zypher
 
posted on May 1, 2001 01:14:18 PM
I mailed a 3-pound package Priority yesterday. I don't usually use USPS. Most of my auctions are for heavy items where I use FedEx Ground. I had both Insurance (blue) and D.C. (green) slips ready. The clerk insisted that I didn't need to purchase D.C. when sending an insured package. She said that after the rate changes in January that insured packages had to be signed for and that constitues proof of delivery.

She said that insured packages could be tracked on-line just like with D.C. That didn't sound right, but I left off the D.C. Sure enough, you can't track with the numbers on an insurance slip.

What's the real story?
 
 ExecutiveGirl
 
posted on May 1, 2001 01:17:23 PM
I recently went through this when I had to mail something very expensive.

The blue insurance receipt you have IS trackable through the USPS.

The trick is, you can only check the status of it AFTER it's been delivered.

Until the package has been delivered, the USPS website will show that there is no info for that tracking number.

After it's been delivered and signed for, look up the tracking number on the USPS website and it will tell you when it was delivered and signed.

 
 zypher
 
posted on May 1, 2001 01:22:11 PM
Now that makes sense, thank you!

I received an insured item recently and had to sign for it, and didn't remember having to do that before.

 
 mcbrunnhilde
 
posted on May 1, 2001 01:26:29 PM
FYI I have been able to track both insurance and certified mail receipts BEFORE delivery--I think it just depends on where you mail it from. If I take the item to my regular post office (busy PO in a major city), I can track it the next day. When I took a box to a small USPS counter in a nearby office supply/photocopy store (1 mile away from the busy PO), I could not track that one until it had been delivered. I guess it depends on what type of equipment the counter clerks have.

BTW for the one person out there who doesn't know, USPS insurance tracking is only available for amounts over $50--if you insure under $50, all you get is a rubber stamp on the package with no tracking.


Without eBay, I might have a real life...
 
 dllewis
 
posted on May 1, 2001 03:41:25 PM
I thought I would throw my 2 cents in here and what I learned about this. I had not been buying delivery confirmation on packages over $50 because you were able to bring them up on the USPS web site which to me was like having the delivery confirmation. Two weeks ago I sent 3 packages out insured for over $50 and could not bring any of them up then or now and they have all been delivered. I questioned the clerks at my PO and one of them checked on it for me. I got a letter from the postmaster that this information on insured mail, certified mail, registered mail and COD's was never to have been accessed through the USPS web site. It goes on to say that the PO should not sell these services promoting this feature.(meaning confirmation) It can only be accessed internally. It is to be offered later this year. Which I guess means will have an extra charge for it. I'll be buying those delivery confirmations now.

 
 yisgood
 
posted on May 1, 2001 07:10:18 PM
IMHO: For 40 cents I can add DC to my packages. By the next day, I or my customer can go to the website and see that it was at least delivered to the PO. I have never been able to track a package by the insurance number, even when insured for $100 and up and I don't live in a rural area.
In 2 years and hundreds of packages shipped, the only one that ever disappeared was an insured package going overseas. It took the PO 5 months to declare it lost. So I don't waste money on insuring. I offer it to my customers as an option.


http://www.ygoodman.com
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