posted on May 1, 2001 07:20:44 PM
I registered with eBay, billpoint earlier this year, and so far so good, I thought.
My computer crashed shortly afteward, so I've lost my original confirmations from eBay.
Today, in my email I receive a letter from their collections dept. It's my last chance, although this is the first I've heard from them. There have been many requests to settle my account. News to me.
I will be suspended within two weeks if I don't pay up. However, their own website shows my credit card is on file, and payment was put through on 27 April. The balance is considerably less than what they want me to pay.
There's also a debit to my credit card statement back in February for what I owed.
They've given me links to make a one-time online payment, and a fax number if I want to fax my credit card info.
The real kicker is at the bottom of the letter. It says "Please do not reply to this notice as you will not receive a response".
posted on May 1, 2001 08:29:56 PMrailside For some help with your problem try getting in touch with ebay at this address. Good Luck
http://pages.ebay.com/help/basics/select-support.html
Edited to add: If you need more addresses for any kind of eBay help email me at [email protected] & I'll send you the list.
Jane
[ edited by mcjane on May 1, 2001 08:33 PM ]
[ edited by mcjane on May 1, 2001 08:36 PM ]
posted on May 2, 2001 06:48:28 AM
Why not just call them and talk to the billing department? Here is the Phone Number: 1-800-322-9266 or 1-800-749-3229
