zoomin
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posted on May 3, 2001 04:23:46 AM
Okie dokie. I'm confused. I woke up to find out that one of my high bidders is a returning customer from a few weeks ago. Cool! Guess she's happy (even though she hasn't left FB yet!). I Love repeat bidders!!!
BUT...
her FB went private.
She was one of those impatient bidders. why? She joined eBay in March.
She took a bit longer to pay (MO, less than three weeks). Pretty active newbie, no biggie.
I wasn't worried (how could I be with all of the e-mails she sent me???)
She has 59 positives. 39 are unique.
She just got 2 unique negs.
SO...
do I inquire about them?
should I suggest that she politely respond to them, rather than hide them?
should I link her to FB removal in case they are really nasty?
should I just ignore my "discovery" cause I got waaaay too much going on already?
Opinions please!!
Thanks and {{good morning}}!!
only ZOOMIN here 
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ExecutiveGirl
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posted on May 3, 2001 04:54:05 AM
Good morning Zoomin!
I would check to see the feedbacks she's LEFT - it's possible she left negs on the same transactions. If you CAN find her negs that she left, check and see the negs THOSE people left HER. Then you can find out what her negs were for.
Does she have a "Me" page? If so, you can usually see her NEGS on that page, even if her feedback is hidden.
If you can't find out what the negs were for, I would ask her to make her feedback public. If she wouldn't make her feedback public I would cancel her bids.
I have accepted bids from buyers with private feedback before, inquired about them, and was always promised that they would send payment. NONE of them ever did.
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psalms139
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posted on May 3, 2001 04:58:22 AM
Good Morning, Zoomin: I would first go to Vrane and see if she left a neg. back to the sellers. That would prob. let you know what happened with the transaction.
Maybe because she was slow paying..the other sellers weren't quite as understanding as you?
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zoomin
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posted on May 3, 2001 05:35:10 AM
Thanks ~ I'm not quite as alert as you in the morning!
why didn't I think of Vrane? gotta get some coffee in me!
Okay, here's the deal:
She leaves FB in groups every few days. So far, she has left 73. 72 positives, EVERY FB seems thought out and auction specific. She even left a POS "needed to be dry cleaned but great price". She has left only one neg, for a seller (2fb) about not receiving the item.
She seems like a dream bidder! The poor newbie!
Now....
contact her or ignore?
opinions again?!? {{{TIA}}}
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zoomin
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posted on May 3, 2001 05:41:16 AM
BTW, just as an FYI.
vrane is with eBay on the private feedback ~ I back checked to see the comment left by the seller she negged:
Items 1-2 of 2 total
User: This user's feedback profile is private.
User: xxxxx(1) Date: Apr-06-01 14:38:46 PDT Item: xxxx
Praise: Very smooth transaction, a pleasure to do business with.
*sigh*
it was a cool back door trick while it lasted!
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punkinhed
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posted on May 3, 2001 06:21:19 AM
59 Positives, a previous deal with you that went well, and because she recieved two negs you want to possibly cancel her bids?
If you dont want her money send her over here I'll take it. What could her feedback possibly say that would make you not want to deal with a repeat customer?
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dubyasdaman
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posted on May 3, 2001 06:46:35 AM
I never even look at a bidder's feedback before the end of the auction. I rarely look at it at all. It's pointless and wastes time while you agonize over whether you should cancel the bid or not. This is time that can be used making more money.
Feedback is pretty much useless as a guage of how a bidder will perform in an upcoming transaction. If you let it ride, sure, they may deadbeat. But that guy that she just outbid (who may well have 1000+ feedback) may deadbeat too. If you cancel her bid, you may well be taking money out of your pocket.
My policy is simple:
I NEVER check feedback on my bidders.
I NEVER cancel a bid.
After reading about the problems other sellers have on these boards, I seem to have fewer than average so it must be working.
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Twelvepole
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posted on May 3, 2001 07:26:20 AM
Hmmmm If your so worried about SMALL stuff like this, maybe finding a new line of work or hobby would be best.
Ain't Life Grand... 
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gs4
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posted on May 3, 2001 07:59:33 AM
Dont sweat the small stuff. Take the money and smile. As long as they pay you,I do not see anything that should concern you.
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zoomin
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posted on May 3, 2001 08:35:28 AM
ummm...
I think a few of you have misread my post  . Cancelling her bid or refusing her money was not the question. 
I was surprised at the hidden fb.
Being that I feel this is a responsible newbie, my inquiry is primarily as to whether or not I should take the time to enlighten her, or if anyone had experienced a reason as to why she would do this 
period.
Nowhere did I mention anything about cancelling her bids.
sheesh you guys misinterpreted me. I'm not agonizing or worrying. I was inquiring of those who are more experienced  in similar situations.
*sigh*
always looking to read complaints*
sorry, aint got any today.
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Twelvepole
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posted on May 3, 2001 09:00:26 AM
Enlighten them to what? "I am nosy and wonder why you have your feedback private?"
It's their feedback and Their choice.
Ain't Life Grand...
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zoomin
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posted on May 3, 2001 09:06:52 AM
My attempt was to not frustrate a high bidding, paying newbie in hopes that she would stick around rather than disappear.
Why not help a newbie to make an educatedchoice?
nosy?
sheesh. keep looking for those gripes ~ you'll find them.
right now you're barking up the wrong tree.
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Twelvepole
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posted on May 3, 2001 09:10:40 AM
Yeah right....
Ain't Life Grand...
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zoomin
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posted on May 3, 2001 09:19:09 AM
twelvepole:
We can always count on your *invaluable input* and *positive mental attitude*.
Your "aint life grand" fools no one. Don't you ever wake up happy and wanting to be useful?
mods ~ please lock it up ~ those who would like to be helpful know where to find me.
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Twelvepole
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posted on May 3, 2001 09:35:22 AM
Ain't Life Grand...
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gs4
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posted on May 3, 2001 09:57:50 AM
Ok, If she is happy with private feedback then there is no point in trying to get her to change it.
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Islander
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posted on May 3, 2001 10:25:51 AM
zoomin -- get the feeling there's an epidemic of grouchiness going around? I noticed it too. I understand why you might want to 'educate' this newbie. I'd suggest you compose an email that provides a "hint." For instance: "I enjoyed our last transaction and am happy to have you as a return winner. I was surprised to see you made your feedback private, but since our last transaction was so successful I have no reservations about accepting your bids. The total amount. . . blah, blah, blah."
If she's a smart newbie, she'll realize the private FB is raising a flag to sellers and she'll ask your advice.
Every couple of months I go out of my way to help a newbie bidder or seller who's come across my path with a problem. It's my way of putting something "good" out there, and it always comes back when I'm most in need of help!
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mortis3
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posted on May 3, 2001 10:33:17 AM
Hello.
Alot of people have private feedback for privacy. It makes people really search for what the person is bidding on and after 30 days it is impossible for someone to be nosey. I sell plus size womens lingerie on ebay and I get at least one person with private feedback at least once a week and I have yet to have one of those to be a deadbeat.
mortis3
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reddeer
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posted on May 3, 2001 11:06:18 AM
My advice, mind yer own business.
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zoomin
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posted on May 3, 2001 11:30:56 AM
reddeer:
the voice of reason.
{{{thanks!}}}
islander:
Excellent! So well put! I appreciate your overcoming the aura to post that, you seem to have understood exactly where I was going with this.
If she wins, I may use some of those words! If not, I'll "mind my own business"!
thanks, all, for your help!
(yes, TP, thanks to you, too. It's nice to have predictability in this grand life.)
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