posted on May 11, 2001 10:25:30 AM new
Ok. I've been buying and selling for a couple years now. This has never happend to me.
Got a great lot of kids clothing last week for a pretty good price. Not a steal, but a good winning bid and I'm happy.
Don't know if she thought the lot would bring a higher bid but she sure is isn't answering me. I've sent a email from the "mail this auction to a friend" as well as through my own email account and I get NADA .
I can't get in contact with the seller. I want to pay for the dang auction and get the clothes for my daughter and be done with the transaction.
Do buyers have any recourse when a seller won't respond? I know how to handle it when I'm the seller and the buyer won't respond but this is new for me.
posted on May 11, 2001 10:47:23 AM new
Hi Sue,
Whats her feedback like? Does it show that she is a prompt shipper?
If so...maybe she had a computer melt down and has no way to access her ebay account.
I say this because it recently happen to me.
Trust me it is no fun not being able to contact the winners. I'm currently waiting for a new computer...this one I'm on now gets harder & harder everyday to get around in.
If you are in that big a hurry you can always pull her contact info and give her a call. It will have to come from you, as again, if she is broke down she would have no way of knowing who won her auctions.
If she has a deadbeat feedback record then I quess i'd probably want to pass on the deal.
posted on May 11, 2001 11:02:19 AM new
I have my primary email address and one from Yahoo. When I think my emails may not be getting through (or suspect I'm being ignored) I send emails from both addresses. I also try what you did (send to a friend). Usually after getting the email from my "backup" addy, they reply. I always say in my email, they are being emailed from my backup because I was afraid there was a problem with my primary. I have never had to go the next step, but that would be pulling contact info and calling them by telephone.
If all of that proves fruitless, I would probably forget the whole thing. I would wait 30 days before living FB, just to give them every opportunity to preform.
I worry that if I have not heard from a seller or buyer, for that fact, within a week that they will post FB saying I failed to respond! That's why I would call if I didn't receive an email response within 10 days of close of auction. By talking to them I then know for a fact they know for a fact I did in fact make contact. If they want to leave FB to the contrary, I can't stop them but I know the truth.
posted on May 11, 2001 11:03:01 AM new
Ya know, I never really thought about that. She has all positive feedback, so thats why I was kind of concerned that I hadn't heard word one. Not even an EOA or WBN.
Daughter is really hot to trot over these clothes since its mostly her favorite brand.
If they want to leave FB to the contrary, I can't stop them but I know the truth.