posted on May 16, 2001 08:21:45 AM
Let Me Be Clear, PayPal STINKS!
After 6 weeks of waiting (suppose to be 30 days) and then 48 hours of waiting for a promised return phone that was suppose to be within 24 hours, I called the deadbeat company back and was told that my complaint case was closed regarding the Buyer Protection.
No email, no phone call, no notice whatsoever, nada, zip, zero.
Folks, the buyer Protection if phoney bologna. And, PayPal's promises to call, notify, and protect is CRAP!
posted on May 16, 2001 08:29:12 AM
[[After 6 weeks of waiting (suppose to be 30 days) and then 48 hours of waiting for a promised return phone that was suppose to be within 24 hours]]
Well, sorta shame on you for waiting so long. I'd have given them, at most, 28 days (or however short of a timespan was required to stay within your credit company's chargeback window) and then issued a chargeback.
It's your money, not theirs. If they can't handle the situation within the timetable you give them, then it's your responsibility to yourself to handle the situation to ensure you don't get screwed.
To be perfectly honest, I've yet to have a problem personally with PayPal...but you can rest assured that there's no way I'd be putting up with that nonsense. It's MY money, not THEIRS, and they have no vested interest in helping me out...so it would be in my own best interest to help myself
