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 twinsoft
 
posted on May 24, 2001 11:06:12 AM
Newsflash -- Feedback hostage dons disguise, escapes!

I had a customer email me a couple of days ago, asking "are you going to leave me feedback?" I replied that I left reciprocal positive feedback automatically using Vrane.com's feedback tool.

Then yesterday he left a positive comment that was obviously neutral: "slow email, overcharged on shipping." Yikes! Clever fellow.

Yes, I was a little slow responding, as I was busy moving into a new apartment last week. The handling fee was stated in the ad.

This was one of those customers that sends urgent email three times a day, with return receipt requested. I'm just glad to be done with the deal.
 
 gs4
 
posted on May 24, 2001 11:14:27 AM
Leave them nothing, that should drive them nuts.

 
 
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