posted on June 4, 2001 09:20:15 PM
I must have been sleeping when I clicked Buy It Now for $159.95... Yep! I emailed the seller and stated that I'd pay the listing fee and the FVF fee to back out of this deal. Any suggestions? I wrote ebay, but they stated it was between me and the buyer. (Thanks! ebay). Has this ever happend. I've let buyers out before with this type of problem. How can I resove this. I haven't heard from the seller yet. Anything else I can do to bow out of this? Over 1300 feedbacks and you'd think I know the rules by now...
posted on June 5, 2001 05:25:49 AM
Nothing you can do. The seller may not be so kind as to let you out.
It is practically IMPOSSIBLE to complete BIN in error. When you click on BIN a message pops up saying that you are buying the item NOW at such and such a price, and ending the auction.
You don't have to enter a monetary amount. So, your seller will probably be highly skeptical that it was an error since you have to confirm it on a second screen.
Be prepared for a non-paying bidder alert, a black mark on your record, and a negative. And next time, be sure you are not asleep at the wheel
posted on June 5, 2001 11:36:20 AM
Well, I know I'd take the fee and let it go, so I'd guess your odds are 50/50 that your seller will see it as a null deal, no loss no gain, and relist on his/her next regular day.
On 2nd thought, I think most people will accept a null, at least they aren't out any money, and worst case, a loss of 7 days if they only list on Tuesdays. Better a null than a deadbeat any day.
Please post again and let us know which way it went.
posted on June 5, 2001 12:24:05 PM
As a seller I have always let off buyers who have complained they mis-bid. They have been happy and I have usually gotten bids from them in the future, however.....
I have been a buyer in this situation too. I purchased a BIN item and did not make a mistake as to the BIN issue, however, I had been mistaken as to the item I was bidding on (my fault, not the seller's). Since it was my error, I simply completed the transaction and did not try to "get out" of it. Instead, after I received the item, I waited a couple of months and listed it myself. In the end I was out about $25 but I felt it was the right thing to do.
posted on June 5, 2001 01:49:47 PM
I have completed more than one "what was I thinking?" auction--for much more than that amount. I would not only recommend that you cover the fees, but put in a couple extra bucks for the grief and aggravation factor. It shows you're really a straight shooter.
posted on June 7, 2001 10:38:40 AMkidsfeet I agree with you! I think if you treat people fairly you'll get a great repeat response. The seller actually has other items I want and will gladly pay for.
I haven't even heard from this person yet and it's been days. Maybe he just blew it off? Either way I offered to pay all fees -fair enough. I also agree with mbillai in by adding a couple extra dollars you show good faith for the error. As for Capatosto ...stir the sauce would ya!? or turn down the flame!!!!
posted on June 7, 2001 01:46:19 PM
I received this from the seller today. This was great news to me, and he won a customer too. Smart way to do things. Learn ....
________________________________________
Hello xxxxxx,
I have received your mail and complied with your request to cancel
your order. I will have to file a Non Paying Bidder Form with eBAy in order
to recoup the fees that I had incurred with the sale. Other than that, I have
no plans to leave negative feedback. Please let me know if I can be of furhter assistance.
_______________________________________
posted on June 7, 2001 02:22:48 PM
That's great news, Empires. Mistakes do happen & you at least admitted it up front & volunteered to pay your part.
You might mention to him/her that they can use the "parties mutually agreed to cancel" as a way to keep a black mark off your side of the auction & he/she gets their credit immediately.
posted on June 8, 2001 05:16:39 AM
You might consider offering to pay for their listing fees on the item if they were very much as they won't get those refunded by Ebay.
