posted on June 23, 2001 06:31:44 PM new
Ok, it finally happened, I got my first neg out of nearly 900 about a month ago and tonight, I got two from the same winner.
I have nearly 900 positives and just want to get a pulse on the feelings out there... how many is too many? We all know ebay won't do anything about it as I'm sure you have all seen those with 100's of negs! I have a ton of good comments and know I shouldn't take it personally as even though refunds are sent and offered, etc... some people will still leave negs. So, I ask... whatcha think?
posted on June 23, 2001 06:50:25 PM new
i have 17 with just over 1100 positives....all 17 are retalitory from deadbeats............i think 17 is just fine, 12 of those are now naru'd so i think that also speaks volumes to bidders..........you're fine as long as you don't have 10% or more
posted on June 23, 2001 07:10:16 PM new
Thanks for the input and I'm looking forward to hearing more. I guess I really took it personally as I try very hard (I know... we all do!), and I feel like when you issue a refund for whatever went on, whatever misunderstanding or it broke on the way or whatever... I just don't think a neg is warranted. I would never neg someone if they issued a refund unless I thought it was intentional deception, which wasn't the case w/ these. I guess you just can't please everyone all the time huh?
posted on June 23, 2001 07:20:05 PM new
I have 2 negs out of 304 total. One is for an item that the bidder claimed wasn't silver, even though it came from a silver company, and the other is a neg for saying "no" when a bidder tried to back out after the auction ended.
When I look at someone's feedback, I always look at what the neg's say, and the responses, if any. I then look at the feedback of the person who left the neg.
posted on June 23, 2001 07:25:47 PM new
I think the 2 two 3 per 100 feedback rating is fine .as a buyer I am particulary intersted in your response rather than the total number
Before I spend serios money I will read the neg and if your response is combative or nasty I will think twice about bidding In fact I just decided not to bid on a item he had like 120 plus AND 3 negs but his response to the negs was so nasty I felt he would not respond well if there were any problems with the deal
with your 900 if I see 18 negs I won;t rule out bidding but I will look at THE negS
900 positive and a few negs I am not going to bother looking to see What it was about.
posted on June 23, 2001 07:29:07 PM new
I am probably going to get my first neg because the post office never delivered an item. I have filed a report with the USPS but she doesn't believe me and doesn't want her money back! Personally I think she got it and is trying to cause a stink!
But I do have 2 neutrals that made me sick to my stomach for awhile. Especially since the first one was from a Newbie who failed to email with questions BEFORE bidding and then had the audacity to leave a neutral. She didn't even contact me to let me know she wasn't satisfied. I was really upset. Oreo
posted on June 23, 2001 07:36:49 PM new
Hi All,
OK, you are all making me feel better! MrSpock, it was nice to hear the actual ratios that you weigh out. I work on a tighter scale myself of if I see about 3-5 per thousand, I think twice. This after nearly getting burned by someone with 1200 positives and 12 negs. I cut slack and bid, thinking 1200 positives is a lot. She took nearly 5 weeks to mail the item which was for my son. The only reason I think I got it was after NUMEROUS EMAILS I wrote that I was so saddened that someone would put a 7 yr old through this and that each day he asks about his Pokemon comforter and waits for the mailman, only to be disappointed. I went on to say I was heartbroken that he had to learn such a lesson at such a tender age. I had the item in a week. ha. Too bad it took saying all that and it was true. My son was very upset and didn't understand. Not that I did.
I was ill just like oreorules after the first one. I was ranting for days about what else could I have done since I refunded immediately. The item worked here and didn't there. He took 2 weeks to report it to me. What are we supposed to do?
It's just horrible getting negs and I was sitting here thinking ugh, now you have THREE! Now I thought I needed a new ID and couldn't go on with all these negs... so you are all putting my mind to ease. Still, I feel terrible.
posted on June 23, 2001 09:52:53 PM new
1880+ positives, 10 Neutral (1 changed from positive, 3 mistakes & the rest were for slow shipping at Christmas Time) 7 Negs (2 totally deserved). If it effects my sales, I don't feel it...
posted on June 23, 2001 10:50:23 PM new
sure, generally speaking, i'd buy from someone who had 900 positives and 3 negs, or 800, 700, 600 ... even 100, depending on the negs. and the responses - they speak volumes. if a seller/buyer responds calmly and just states the facts, takes responsibility if it's called for, i have no problem at all. sometimes it even instills more confidence
posted on June 23, 2001 11:37:31 PM new
i just started selling so far have only buy
i wouldn't wory when i buy if seller has alot more good than bad i understand
you can not make everyone happy no mater how hard you try
i only wory hen they have alot of bad
posted on June 25, 2001 05:33:02 AM new
<the responses - they speak volumes. if a seller/buyer responds calmly and just states the facts, takes responsibility if it's called for, i have no problem at all. sometimes it even instills more confidence>
K3 is correct.
A factual response to a negative speaks volumes about the transaction.
Name calling and obvious attempts to slander someone make me second guess.
(and I don't like to guess)
posted on June 25, 2001 06:57:51 AM newA factual response to a negative speaks volumes about the transaction
I just received my first retaliatory neg. Nightmare of a transaction from start to finish. Made the mistake of using my seller ID to make a rare purchase. Arrived smashed (post office said totally inadequate packing..yet let him ship & insure it), seller refused to allow return (despite having a return policy), refused to work w/me on adjustment, then claimed they "lost" the insurance form so I couldn't even file for insurance. This was a $100+ item.
Seller is a few fries short of a happy meal, claims this is all my fault, going so far to suggest I deliberately smashed the item, then took it to the post office.
Anyway, I left factual neg for him. He responded to my neg saying it was all my fault, so I left a follow up response.
However, when he negged me, I haven't left a response since it would just give him more space (and the last word in MY feedback) about this situation.
I know many of you say you look at the response left but I really don't care to respond to his neg of me since it gives him another opportunity to run amok.
Does not responding to a neg look bad? I've said what I have to say (twice) in his feedback but just don't care to have any additional comments from him in mine.
Atleast his neg will sit there a whole long time, he's not much of a seller. Mine will be buried in a few days.
posted on June 25, 2001 07:14:27 AM new
I think not responding to a neg does look bad. If the person left you a ridiculous feedback, your clear and concise response will make this persons feedback look stupid.
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posted on June 25, 2001 08:55:37 AM new
I have a buyer right now with 50 negs and he's left 80 negatives. According to the negs he likes to switch items and/or not pay and should be kicked off. I'm hoping he forgets to send me his payment so I don't have to deal with him. He should have been kicked off a long time ago! I would take this loss happily and no I'm not turning him in if he doesn't pay. It wouldn't be worth the hassle!
If I see a few negs and lots of positive I always go ahead and bid. Everyone is going to get stuck with an unreasonable person every now and then.
posted on June 25, 2001 11:01:33 AM newDoes not responding to a neg look bad? I've said what I have to say (twice) in his feedback but just don't care to have any additional comments from him in mine.
eventer,
i can understand your not wanting to give him the last word, but in my opinion, yes, it does look bad. generally if i look at someone's feedback (usually won't bother looking at the other person's) and i see a neg with no response, i tend to assume it was true. of course, to put things into perspective in your case, you've only got one neg - wouldn't be a big deal to me.
posted on June 25, 2001 11:16:40 AM new
buyer had a problem with her purchase, no problem I say, just send it back and I'll give you a "full" refund...her response..."that's too much trouble, I'd rather neg you and screw up your rating...revenge is so much sweeter than seven bucks!"
oops, got off track there...so how many are too many? it's all relative to your positives. Someone with 3 negs and very few positives...I'd think twice, someone with 3 negs and high pos. wouldn't give it a second thought.(but I always check em out to find out what the problem was...nuber one cause...lack of communication-JMHO)
(if your gonna sweat the "small stuff" - make sure it isn't during sex)
Rob
posted on June 25, 2001 11:21:07 AM new
Hi robnzak,
To edit a post, look to the right of the timestamp just above your post and you will see the word 'edit' which is a link - click on that, edit your post and click submit
