posted on July 1, 2001 09:11:51 AM
I hope someone can explain this one to me. This morning I tried using the "Buy It Now" auction for something that showed $3.50 shipping in the auction statement. When I clicked on the "Buy It Now" the 2nd page showed shipping to be $10! At that point I had not given my credit card info so I assummed I could back out of the deal. There was NO cancel key (OR DID I MISS IT??) so I just hit my back arrow key. I've now received a message from EBay stating I won the auction. I tried to retract my bid but can't because the auction is closed. I emailed EBay (I'm sure they will read it in a few days!) and also the seller. I told the seller I would be more than happy to go through w/ the sale but pay the regular shipping cost and pay through Paypal. What is the deal w/ extra shipping charges using Billpoint and why are those charges not shown until you've gone so far in the sale you can't back out???
posted on July 1, 2001 09:41:47 AM
Interesting Question for sure.
I use the buy it now feature on many of my items the shipping rate is the same for bid win or BIN.
But EBAY also offer the instant pay for bin to sellers it is posible that the seller had set up instant pay for the item and accidently add a 1 in the shipping box, by default reads $0.00 if they accidently added a 1 it would be $10.00 in that box makeing shipping for the bin price $10.00.
acccidents do happen and that is my best guess !!!!!
my other guess for the reason your bid went right through with out your adding your cc # is that you already have signed up for billpoint and they have your cc# already. http://www.Dman-N-Company.com
Email [email protected]
posted on July 1, 2001 12:55:05 PM
Yup, I'm guessing dman3 is correct! Sounds like human error. There's no physical tie-in between the shipping charge entered in the description text and that entered in eBay's BillPoint form --- the seller has to make sure they've entered the same amount in both places manually. Sometimes old BillPoint shipping values are prefilled in the seller's BillPoint shipping fee box (can happen from saving preferences) and if you don't verify both places list the same values, you run into problems like this. There's so many boxes to fill in when entering a sell item form that it's easy to screw up the BillPoint shipping amount! I've come close to screwing this field up a couple times but luckily caught myself just before posting.
BillPoint charges the seller based on Item Price PLUS shipping, so the screw-up is going to cost them even if they straighten it out with you.
posted on July 1, 2001 03:52:08 PM
Well I had something similiar just today--the BIN price was 18.00. When Ebay sent the End of auction email it read 18.10. This had nothing to do with Paypal.
posted on July 1, 2001 04:14:14 PM
could be the seller had a prior item of 10 shipping and did not clear the field
explain to the seller and he could adjust for you
I've come close to screwing this field up a couple times but luckily caught myself just before posting.