posted on July 19, 2001 12:25:34 PM
I usually am a lurker and do not post but I couldnt help but post these two e-mails I received in one day! Am I crazy??? Or do I just attract crazy people?
The following is an item I sold last week.
Hi Jennifer,
I bid on your auction last week and find the outfit adorable, but I regret to tell you that I suffer from deppresion and was off of my pills last week and was very deppressed so I bid up your item accidentaly. I really enjoy shopping while deppressed, please forgive me and do not negative me if you can help it.
sincerely,Lynn
----- Original Message -----
She could not even spell her freakin disease!!!
This is an item I bought for my son this week.
As I was packaging your sailor suit for shipment I found a horrid stain on it and have decided to refund your money minus my PayPal and Ebay fees.> Winning Bid: 30.00
> Shipping: 0.00
> Insurance: 0.00
> _________________________
> Total: 30.00
----- Original Message -----
What??? Is this lady nuts!!! She listed this thing as New With Tags, Now I have to pay her paypal and Ebay fees.
posted on July 19, 2001 12:54:32 PM
Wow, they are crazy! I am sorry you are dealing with the wackos! I would send a "request payment" notice to the seller demanding the paypal and ebay fees be refunded. She should not have done that!
And I thought Friday the 13th came and went....
Hmmmm.
Hang in there!
posted on July 19, 2001 01:18:32 PM
I agree! This entire week has been insane! I've has two bidders make up excuses to return prefectly described items, and THREE sellers sold me Madleine Books described as 1st editions, all three are Scholastic Books!
posted on July 19, 2001 02:32:16 PM
"...minus my PayPal and Ebay fees..."
WTF??? That part in itself, aside from the obvious that she sold the item to you as new and it wasn't, blows my mind! She needs to send you back what you paid PLUS how much PayPal is going to take out of your account in fees for receiving a payment...The gall!
posted on July 19, 2001 02:35:44 PM
Let's see here are my winners for the week...
One guy owes me $8. He's been sending a check each week for the past 3 weeks and so far all three checks have been lost in the mail (or so he figures). He has stopped payment on 2 of the 3 so far and a 4th is on it's way today. Ok, yeah, whatever!
French bidder won an auction that ended June 26th. I emailed him 2 days ago inquiring on where payment is. He writes back and says he couldn't figure out how to pay me so he just skipped it! I wrote back and said, find some cash, stick it in an envelope and mail it! Haven't heard back yet. I offer lots of payment options in my end of auction emails so....
Japanese bidder has been sending me emails through a translator for 2 weeks now. Keeps asking the same question - How I Pay? in response to each of my emails telling him how to pay! What part of "Send $11.00 to this address" is so hard to understand?
This has been my week for goofy email responses.
And no, I'm not knocking foreign bidders because I love them! I just had a couple these past few weeks who maybe shouldn't be bidding outside of their country just yet.
posted on July 19, 2001 03:12:57 PM
Ok, here's my entry for email of the week........
"Hi,
I'd really appreciate it if you would stop bidding on my stuff, especially with a buy it option. It seems that you are always there at the beginning, but never at the end.
Thanks"
OK, I give............I'm not supposed to bid early?? We have well over 800 positive feedbacks (no negs) and this new seller (15 positives) is telling me NOT to bid......go figure.
His follow up after I questioned him.....
"I am sorry about my earlier email. I realize your feedback is excellent. Every time that I have listed "buy it" option items, other sellers have bid on them early. It seems that all of my buyers lately have been no paying idiots. Once again, I shouldn't have acted so quickly.
posted on July 19, 2001 03:39:00 PM
I don't know if you read the question I posed this morning, re: wondering if sellers, other than myself had more problems with neg. feedbacks, crazy customers, etc. around the full moon than at any other time...
I said I was testing a theory..
posted on July 19, 2001 05:20:23 PM
Wow, that is crazy, you pay the fees for an item that is defective! I hope you wrote back demanding a FULL refund! I just noticed something was damaged that I was selling too, I offered the buyer a full refund (including postage) or a very reduced price if he still wanted it!
posted on July 19, 2001 05:48:44 PM
She probably found the stain after her cat jumped in the middle of it and took a whizz.
My winning one of the week is the usual...Sorry I bid on this DVD,I thought it Starred so-in-so please retract my bid on the Buy-It-Now. O.k. so I put who it starred in the title of the auction and printed in bold red letters at the beginning of the auction "Please read who stars in this before you bid". Gee I'll be glad when I've sold the last one of these DVD's.I don't think my nerves could take starting them at $1.00. I'd wear E-Bay out refunding me my fees.
posted on July 20, 2001 04:47:08 AM
Thanks guys, nice to know I am not the only one with crazies. I have decided to let the depressed bidder go, I dont want to risk negative feedback over an $8.00 item.
I did email the other lady and told her I want a full refund, and that I should not be responsible for her mistake. She sorta backed herself into a problem, because she already left me a positive, so I have feed back to use as a weapon. We shall see what happens.
Im thinking of taking a couple of weeks off! I might be the one ending up on pills if this continues!
I really did enjoy reading other peoples crazy stories!
Keep listing for the next 2 weeks. Then, don't list anything the 3rd week & then start listing on the day of the full moon. (But with NO BIN's!) The full moon cycles every 28 days, if I remember correctly, so if you take a couple of weeks off, you'll find yourself right in the middle of this mess again!
posted on July 20, 2001 08:01:29 AM
I have one buyer who started out being a deadbeat. She bid on about 40 of the identical item, and then picked the ones she wanted. NARU'd quickly.
She then comes back, about 2 months later, with another ID, overbids about 20 of my auctions ending in one night, and ends up with a total bill for $250. She actually PAID! I pretended not to know who she was, although the first ID was her name, so I recognized it. Cashed the check (big bank, luckily) and got the money in my hands before shipping . By the way, she was NARU'd 2 days later, not sure why, no f/b under that ID at all.
Then last week, she's back under a 3rd ID, bids up a storm but my sales have been great lately so she gets outbid on a ton of stuff. I think the decided she didn't like the 3 items she did win (she sort of carpet bombed the auction) and I haven't heard another word! Man, this lady is NUTS! .
So I lucked out 1 out of 3 times with her, but there's no sense blocking her since she keeps coming back with another ID....
I also have my first international deadbeat who keeps emailing me asking me for the total to pay since she keeps losing it... - weird since Japanese buyers are usually the best.
posted on July 20, 2001 11:03:34 AM
For my japanese buyers, usually they have credit cards so billpoint or paypal works. If they don't have a cc, then use bidpay or else an international postal money order. They are expensive $5+ cost but all of my many japanese customers are honest, respectable people and I've done multiple transactions with most of them as they like doing business with sellers they can trust.
posted on July 20, 2001 11:09:24 AM
I am patiently waiting for my first neg. I shipped a buyer a platter which apparently broke during shipment. I am a pretty expert packer but s*** happens, ya know? She had refused insurance. Now she wants me to give her a full refund because she has purchased 15 items on eBay and never has one broken before. I thought she was a bit naive, and being the nice guy I am, I offered her 50% back (the actual bid price basically) which would still allow me to cover the various fees and shipping charges. She is still not happy.
Dang. If I am going to get a neg out of this, I want the partial refund BACK!
Gerald
"Oh but it's so hard to live by the rules/I never could and still never do."
posted on July 20, 2001 11:23:31 AM
I got one for you too - this one from Italy, I paraphase:
"I send you the money - you no send me the cards - why?????"
Auction closed 6/20ish - emailed me right after the auction to ask for a picture of the cards - O.. K. Did that. Emailed him the payment instructions and nothing.
Emailed him a reminder, nothing.
Step 1 of the NPB process reminding them to pay the seller - Nothing.
Emailed via Ebay's servers one last time yesterday - and I got the above response.
My answer: "I haven't received any money from you. If its lost, you'll need to resend ASAP."
Now I look back at the feedback, and he said almost the exact same thing to another seller for a MUCH higher $ amount item. "I send $ you didn't send item".
Uh oh. Fortunately seller left a neg, but buyer didn't leave a retaliatory one - so I might get off if I'm lucky... but sheesh...
posted on July 20, 2001 11:28:01 AM
Buried among the 11 or 12 IM messages that followed a $9.95 BIN purchase where "I would like to make a lot of money selling thru auctions. Could you tell me how?" and "Do you know where I can buy good stuff cheap that I can sell for a big profit?" plus "How much do you make?".
I try to be nice to customers and help new people but I think I've found my limit.
posted on July 20, 2001 12:02:10 PM
Ray- Was the item a DVD? A few days ago I had a DVD winner call me on the phone to ask me the exact same questions! I told him I couldn't help...
posted on July 20, 2001 12:39:06 PM
This has been my week:
Receive teapot and 4 cups in mail. Teapot and 2 cups broken.
Receive jam jar and lid in mail. Since I already had jar only, I'm buying the item for the lid. Lid arrives broken. Item has no value without lid. I now have two jars.
Paid for Mavica camera via paypal on 7-8. Seller promised shipping on 7-9. This is my second large item (value) purchase on ebay in my 4 years of buying/selling. Today is 7-20, and I still don't have camera. Seller is not responding to email.
posted on July 20, 2001 01:02:14 PM
Well I am happy to report I got my money back
-minus what paypal of course charged me, I guess thats better then nothing.
But my bank just sent me a notice of a returned check for $7.99 on a different auction...It just never ends...This damn buyer had a 300+ feedback too, I am just praying it was an oversight and she will take care of my $7.00 bank fee. AGGGG all over again. What a terrible week.
