posted on August 5, 2001 08:25:15 AM
I decided to do some bidding yesterday and won three auctions. This morning I was reading my WBN's and two of them tell me that to get final total refer back to auction page (for shipping charge). Frankly, I think that's about butt lazy. Sorry if that offends anyone. I don't want to go back to the auction page. I want them to tell me in the notice how much I owe. Is this the way most sellers operate and am I the only one that finds this a pain?
One also said feedback would be left after they got theirs. Will not be bidding on any of their auctions again. When I complete my end of the deal, I should get feedback. If it had said this in the auction, I would not have bid.
posted on August 5, 2001 08:33:46 AMIs this the way most sellers operate
Most likely it isn't. But the good news is this seller must have a stated shipping charge in their TOS. In this day & time, atleast give them credit for that.
One also said feedback would be left after they got theirs
We can debate this ad nauseum and there are arguments to be made for both sides of this issue. Suffice it to say that ebay allows each seller to decide their feedback rules and this is theirs.
Feedback isn't a requirement on either the seller or buyer part. If you don't feel like leaving feedback because of this, then don't. If you want to leave feedback, then do.
posted on August 5, 2001 08:34:21 AM
This isn't Regular pratice BUT, There are some who do things this way.
the one who told you to go back and look at the listing for the shipping price well this goes back to the point about buyer acually reading the listing and terms of an auction they are bidding on so there is no suprises or dispointments later on in the transaction.
But genrally sellers give the total in there EOA letters inless the sales was set up as instant payment through billpoint..
it could even be there listing was offering free shipping..
as far as the seller who made the comment about feedback they did it in a crude way but most sellers do not leave feed back untill they receive some type of comuncation from there buyer thatthey received the item and they are either happy or there was a problem.
Feed back is for after the transaction and all problems are worked out directly with the seller feed back is not the place to air the problems with the deal untill you have addressed the problem directly to the seller and tried to work it out... http://www.Dman-N-Company.com
Email [email protected]
posted on August 5, 2001 08:40:12 AM
I find it inconvenient to go back to the auction page and prefer to see all the info in the e-mail.
As for the feedback complaint that you have I don't agree with you. Of the auctions that I bid on it seems to be that half of the sellers post feedback when they receive my payment and the other half prefer to post it when they know that the sale is completed and that I am happy.
When I receive my item and I am happy (which is nearly all the time) I leave feedback usually that same day. The sellers usually do the same for me within a day or so. It is no big deal. Life goes on.
posted on August 5, 2001 08:42:34 AM
I list shipping charges in my auction tos but I also send the total in WBN I used to just say shipping is xxx ad to your winning bid of yyy but after having buyers add the amounts wrong or just send the winning bid I now say your winning bid of yyy plus shiping of xxx total due of zzz
As to feedback I say feedback will be left after you inform me you have received the item and are satisfied with it.
I agree with you the buyers are lazy but I wouldn't not buy from them just for that reson
spock here......
posted on August 5, 2001 08:49:09 AM
The seller's inability to send s/h charges with the WBN could be caused by his/her auction service provider, payment service provider or your Internet service provider. I'm sure every seller would like the information included.
As a seller, I only give reciprocal feedback. I used to give feedback upon receipt of payment but discovered it was not returned to a high degree. By offering reciprocal feedback, I take care of the customers that feel it's important and avoid wasting time for those that don't. I do disclose that in my auctions.
posted on August 5, 2001 08:51:12 AM
You know, if the email had been worded in the way you all explain it, it probably wouldn't have bothered me at all. If a seller wants to make sure the auction is completed without any problems before leaving feedback-that's fine. But the way this seller worded it, it sounds like fb blackmail to me. LOL This is a seller with fb of 19 and ships in 7 - 10 days after payment rec'd. I find that unacceptable. None of those things were in the TOS.
I did read the TOS in both auctions and shipping amounts were fine. I just didn't memorize the amount!
BTW, these are Paypal WBN's. If you want to pay by anything other than Paypal, you also have to go back to the auction and see what they accept. And FTR, I have already paid for both auctions.
posted on August 5, 2001 08:59:15 AM
Even if shipping is stated in description, ask them for an invoice in order to make the payment. An invoice for your records is different than printing off the auction page because anybody could print off an auction page and the IRS should not accept it as an invoice. You must have a dated and addressed invoice from the seller.
posted on August 5, 2001 09:15:39 AM
Well, I use paypal and auctionwatch for winning bidder notification. Paypal seems to be very quick and usually provides a link for the buyer to refer back to the auction listing to find out what s/h costs are. Then again I used the paypal instant purchase icon provided on the listing after the auction ends. As a seller, it appears AOL does not offer much in the way of email services to its customers.
As far as an earlier response advising the request of an invoice, that would be an unusual request for a buyer. All the information you need will be in your paypal history. Gee, I hope the IRS never asks for my eBay purchase invoices!
posted on August 5, 2001 09:17:11 AM
Susan, Butt lazy is descriptive. I wouldn't bid on their auctions again either.
The best one I ever saw was the sellers address on the auction page in 20 point type ordering the winning bidder to add the stated shipping to the winning bid and send payment, she wrote that she didn't have time to send EOA notices to winning bidders. AND...she wanted payment in hand within 7 days or she would leave negative feedback.
posted on August 5, 2001 09:20:11 AM
I saw an auction yesterday which said in big bold letters, "NO EMAIL WILL BE SENT - after the auction go to my About Me page and follow the instructions."
This was a PS with 5000+ feedback.
I thought that was a little much. I would be concerned that people would just forget and/or just blow it off.
posted on August 5, 2001 09:31:37 AM
Hawkhunter:
We do not use paypal, we pay by money order for everything, and the items we are buying are often for our business, so an invoice is 100% required for payment. I have never had a problem with a seller supplying one, and a seller should also want to keep records of the transaction...
posted on August 5, 2001 09:51:56 AM
Most sellers leave feedback after they have received theirs? No way!
I leave feedback for my buyers as soon as I get payment.
That is what I am supposed to be leaving feedback for! Fast receipt of payment.
When I am a buyer, if the seller has not yet acknowledged my speedy payment by the time I have gotten my package and opened it up, well, I do not leave feedback, unless I am incredibly impressed (or depressed, as it may be) about the item.
Edited to add: Regarding the topic at hand (hee hee) I always include the total in my EOA. That way, you can go back to it if you have been short changed. Some buyers may get the math a little wrong. And I agree it is lazy to make the buyer who is your bread and butter, add up their total. Does wal-mart make you add up your own sales tax????
Edited again to add: Come on sellers, be a little more professional about things. Be more thorough and conscientious about your job as a seller, pamper your clients a little more and you won't have to worry about feedback then!!
You bring the balls and I'll bring the bat!!
[ edited by rebeang on Aug 5, 2001 09:57 AM ]
posted on August 5, 2001 10:03:49 AM
actually that is not just what the seller is giveing feed back for.
What happens when you leave postive after payment, Then a month later the buyer leaves you a neg for Item not as describe never wrote you over that time to discuss it or anything now your stuck with a neg because the buyer didn't deal right or fairly maybe didn't educate then selves on how buying worked.
I wont leave feed back till both sides are happy and every step is completed like is should be buyer has a problem come to me first not the feed back form .....
posted on August 5, 2001 10:07:27 AMactually that is not just what the seller is giveing feed back for.
You mean I only leave feedback if my customer is satisfied?
Wrong.
I leave feedback if my customer keeps up his/her end of the bargain, which is speedy payment.
If I screwed up, I deserve a neg!
edited to add:
I pack extremely carefully, I describe all flaws extremely carefully, I am willing to work out any and all problems that arise. In over 1000 transactions on three different sites, I have yet to receive one bad feedback.
You bring the balls and I'll bring the bat!!
[ edited by rebeang on Aug 5, 2001 10:13 AM ]
posted on August 5, 2001 10:14:44 AM
Not because they are satisfide no .
but if they leave negtive feed back with out contacting the seller frist they havent done there part as a good buyer and other sellers should be warned of these things.
any feed back give by the buyer about problem they dont make the seller aware of is relatitory just to get even onlyt they never tried to work out the issue first ..
there is more to being a buyer then paying for an item there is also being honest and fair with you dealings and not bashing a seller before the details of the sale is worked out.
posted on August 5, 2001 10:21:19 AM
Well, those cases are rare exceptions, and I conduct my selling, as well as my life, by the rule, and not the exception.
I do not treat every transaction as a potential hazard waiting to occur. I treat every buyer and seller in the same manner I wish to be treated, without getting my hackles up prematurely.
Perhaps this is why I have had no real problem. In addition, if I were selling merely to get feedback, why bother? I have left well over 400 fb but only received 311. So?
I am not in this for the praise, but to get rid of my stuff and hopefully find a better home for it! You bring the balls and I'll bring the bat!!
posted on August 5, 2001 11:59:53 AM
rebeang? Not in it for the praise, but you know your total feedback given and total received? Hmmmmmm.
I love it when sellers pedestal themselves for the glory of feedback!
I trust you sell for some sort of profit, but that may be a bold assumption since you are only interested in "finding a better home for your stuff". The seller has every right to protect his business, his investment, from individuals with the power to negatively influence his income (albeit in a small way) without just cause. Until the major auction site protects sellers from unfounded feedback sellers will do the logical thing and protect themselves.
Well, the Hawk's got balls, and you have bats, unfortunately they sound as if they are in your belfry.
posted on August 5, 2001 12:09:15 PMPaypal seems to be very quick and usually provides a link for the buyer to refer back to the auction listing to find out what s/h costs are.
This doesn't work too well for anybody who downloads their email to their computer and reads it offline.
posted on August 5, 2001 12:59:43 PM
Normally I would not respond to comments such as hawks; however, I do not know my feedback off the top of my head. I looked at my feedback given and received only because the issue at hand was feedback and I wanted to give an accurate statement as a matter of reference.
And it is, indeed, a very bold assumption on his/her part that I sell for profit.
I charge only the minimum shipping and handling, and the items that I sell go for much less than what I originally paid for them. Profit? No, I have more space to fill with the items I want, instead of the ones I do not need.
I don't believe I "pedestalled" myself for anything, now or ever, and those here who know me can vouch for that.
And the comment about the bats in my belfry was extremely uncalled for.
That statement alone speaks well enough itself about the poster's attitude.
Edited to add:
Protection is logical only if these occurences were a regular, ongoing thing. I, however, have not found that to be true. Bad bidders are still the exception to the rule. Until such time as they are the rule, I still maintain that the golden rule applies.
You bring the balls and I'll bring the bat!!
[ edited by rebeang on Aug 5, 2001 01:02 PM ]
posted on August 5, 2001 01:25:48 PM
i will not play that game with the lazy asses on ebay. that just ticks me off and i email back saying i need a total in an email.......
