Home  >  Community  >  The eBay Outlook  >  when does neg feedback disappear??


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 truelighth
 
posted on August 8, 2001 02:45:53 PM new
I have a question. Some years ago I bid on some incense and payed for it. However the seller never send the item. I e-mailed several times and even got the notification that they received my money and send the item. But nothing.

So I finally got so annoyed that I left them neg feedback. Which was immediately followed by them leaving neg feedback to me. Only weeks later, this seller was shown as 'not a registered user', so I suspect they were NARU's by E-bay. However, I still have my neg feedback. Does anyone know if a neg feedback like that will ever disappear from your record?

 
 upriver
 
posted on August 8, 2001 03:32:51 PM new
It stays.

 
 NothingYouNeed
 
posted on August 8, 2001 03:39:12 PM new
It stays forever...but if you build a good feedback record, it gets buried and only an obsessive compulsive seller would bother searching for an old neg.


Gerald

"Oh but it's so hard to live by the rules/I never could and still never do."
 
 spittingcamel
 
posted on August 8, 2001 05:32:27 PM new
Many months ago I had a winning bidder (With a new ID\Shades) After he won he told us he had just gotten the book for his birthday & no longer wanted it. We told him we would file for nonpaying bidder to get our fees back, no memtion of neging him. He went balistic. His big line was "Go ahead & neg me, I will just get a new Id". The same week he got a neg from someone else. The exact story. His grandmother had given it to him for his birthday. We wrote to ebay & then forgot about it. He must have continued making a jerk of himself. About a month ago I clicked onto my neg. feedback, I was bored & wanted to reread his rant. I now have 0 Neg. feedback. I guess if enough evidence builds up & you get thrown off ebay they can wipe your record off. I am sure it is rare.

 
 skeetypete
 
posted on August 8, 2001 07:24:01 PM new
i know this is not true now but at one time, in the early days, 97, 98 i thought when a person was naur'd the neg turned to a neutral??? nut maybe that was just my imagination

 
 MAH645
 
posted on August 8, 2001 07:33:19 PM new
Its another one of those things you take to your grave.

 
 Eventer
 
posted on August 8, 2001 08:10:43 PM new
Its another one of those things you take to your grave

Or, for $15, Square Trade might possibly get it erased from your tombstone.

 
 cassiescloset
 
posted on August 8, 2001 09:20:52 PM new
Don't hold your breath for Square Trade to do anything.

All retaliation negatives remain; however positives from NARU are converted to neutrals.

 
 SquareTradeMae
 
posted on August 9, 2001 09:57:37 AM new
Hi Truelighth,

Eventer is correct, SquareTrade can assist in removing negative feedback under 3 circumstances as mandated by eBay:

* BOTH parties must agree to dispute resolution
*BOTH parties must agree to remove each other's feedback
*A SquareTrade mediator must oversee the case

There is a $15 fee to hire the services of a professional mediator.

Please email me if you have any questions!
-Mae, a SquareTrade employee
[email protected]
 
 loggia
 
posted on August 9, 2001 07:54:19 PM new
IMHO, eBay should have to remove negative feedback after 7 years. This would be equivalent to the amount of time negative data is allowed to stay on your credit report.

Think about how ridiculous it is that eBay will keep negative feedback on your account "forever" but you could default on your mortgage and have a clean credit report 7 years later. But that negative eBay feedback... would still be there!
 
 goodbuys2
 
posted on August 12, 2001 08:26:00 PM new
Yes, ebay should remove negative feedback after 7 years! If you have a real jerk of a buyer and he leaves an awful neg, why should it stay with you for the next 50 years?

 
 
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