WILDBOY847
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posted on August 16, 2001 06:36:05 AM
I recently had my ebay account suspended for 30 days. Instead of trying to fight the suspension, I chose to just let it be since it was not worth my time trying to reason with the people working at Ebay.
I have since learned they have suspended my brother's account. Why you ask? Merly because he is associated to me by last name.
Ebay does not understand this. I guess they have a guilt by association policy. I thought this was America not some foreign third world country where people can be shot for walking funny down the street.
How can ebay get away with these tatics? Oh that's right. Ebay is the all powerful corporation that dictates everything else. Everyone else is always wrong. Ebay is turning into another "America On Line" where they can care less about their customer.
Has anybody else had similar experiences with Ebay?
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fonthill
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posted on August 16, 2001 08:54:26 AM
Several months ago I was told by ebay that I was not allowed to list deadbeat bidder's ids on my ME page and that I had 24 hours to remove their names. I complied and copied the letter they sent to me into my ME page to explain why I wasn't allowed to list deadbeat's anymore. That should have been the end of it.... but no....I was then contacted by ebay again and told that it was not permissable to quote from letters from ebay according to their rules (I checked, there is no such rule posted ANYWHERE).
Meanwhile, they allow ebayers to turn in fellow ebayers for anything from listing swastika motif artifacts to putting a website link on their listing page.
Sounds fascist to me! Making up rules that don't exist and relying on finks to turn in fellow sellers....
Yours is just another link in the evil corporate chain... and to think I helped to promote ebay when they were young and struggling....
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cdnbooks
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posted on August 16, 2001 11:13:48 AM
...the problem is that it is eBay's sandbox. Until someone else builds a competitive one, nothing will change.....
Bill
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capotasto
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posted on August 16, 2001 02:21:35 PM
"....I was then contacted by ebay again and told that it was not permissable to quote from letters from ebay according to their rules (I checked, there is no such rule posted ANYWHERE)."
LOL haven't you learned that ebay has dozens of double-secret rules that aren't posted?
I wish some smart-ass newspaper reporter would do a column about Meg and her Nazi venue!
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fonthill
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posted on August 16, 2001 02:31:46 PM
I must admit I was gobsmacked when the lightbulb finally went on in my brain that ebay wasn't a nice little community atmosphere anymore and that it took the fork in the road to evil corporation. So yes I have learned, but it took me a while... I thought "we" were still a little company that was growing. I guess "we" parted company when "they" went public....
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dman3
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posted on August 16, 2001 02:39:16 PM
Ok let me get this straight you want Ebay to Make more writen rules, When it's so much easyer to fallow common sense ????
ebay has a 10 mile scroll of rules now that generally most can't be read and can't be under stood by a phily lawyer.
Seems to me to be it would be clear that you don't drag ebay clients through the mud on there own site even if they did deadbeat on you !!!
it's also only common sense that you don't copy and paste a privite email from anyone to a public place with out the person express permission..
ya I think it's wrong that a relitive gets suspended because you did based on the fact the last name is the same BUT again how many people have multiple accounts under differnt names and credit cards in side the same house on ebay many users have two or more accounts and when your suspended its against there rules to use any of them..
http://www.Dman-N-Company.com
Email [email protected]
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wildboy847
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posted on August 16, 2001 08:12:03 PM
If Ebay is going to make it mandatory for a person to have a credit card and bank account when they sign up then they should be a little more liberal with people in the same household registering with the same credit card.
What happens if a husband and wife want separate ebay screen name but have joint credit card and checking accounts.
Why should both be suspended for something the other does.
My brother doesnt even live with me so I dont understand why he is being treated like this. But then again Ebay is not a normal company. The people they have working in their customer service department went through the gustapo training program ---- assume everyone is a liar, treat people like dirt. WE at ebay have all the power, if the customer doesnt like what we say then they can try and find a better auction site.
Speaking of which it is a shame there is not an auction site that can challenge ebay.
When there is Ebay tries to quash them like a bug for BS reasons.
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fonthill
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posted on August 16, 2001 09:11:35 PM
Hey dman, I hear there are job openings at ebay, sounds like you would fit right in!
And by the way a memo from head office is not a private email when it states policy of the company... and don't bring up that tired old copyright law crap... use YOUR common sense.
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fetishtemple
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posted on August 16, 2001 11:59:21 PM
One of the lessons I have learned in this life is that there is no such thing as "COMMON" sense.
D
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Crystalline_Sliver
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posted on August 17, 2001 01:27:16 AM
If Ebay is going to make it mandatory for a person to have a credit card and bank account when they sign up then they should be a little more liberal with people in the same household registering with the same credit card.
Problem is, once you shut off the valve (i.e., making people fork over CC info if their only gonna bid), you get the stockholders angry and spiteful.
Being a stockholder in several companies (I have at least 3000 shares from various relatives thru inheritance), you anger me, and all the stockholders (or a vast majority), and there will be hell to pay if your the CEO of a company, and you made the stock tumble.
That's why deadbeats and bidders aren't required to verify themselves...it's all about the numbers.
:\\\\\\\"Crystalline Sliver cannot be the target of spells or abilities.
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bemused
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posted on August 17, 2001 02:21:03 AM
Let me get this straight, eBay is dragging people out of their homes and shoving them in ovens? My aren't we liberal with the Nazi comparisons?
If you go to someone's house and insult them or generally disturb the peace is it any wonder that they throw you out? Pretty much all the site agreements I've read contain language that pretty much state they can boot you for ANY reason. eBay isn't going to let you raise a stink on their property that should have been obvious.
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wildboy847
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posted on August 17, 2001 04:31:50 AM
Crystalline
Ebay should realize not everyone has a credit card. There should be some other way to be able to list auctions without the use of a credit card. I would be happy to put down a deposit using a check. I did have my credit card on my brother's account because he did not have a credit card. Why should this matter to ebay? Who cares whose credit card is on the account as long as they are getting their fees.
Perhaps the "pipeline" should be turned off. Maybe then the stockholders will realize the idiots running ebay are not doing a good job.
Ebay used to be a friendly atmosphere and Ebay would listen to reason. Now everyone is guilty and they could care less.
They are not consistent even with there own policies they institute.
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fonthill
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posted on August 17, 2001 04:48:01 AM
Bemused:
The Nazi's did far more... They also enlisted the help of jews to turn in jews and they created many numerous stupid rules, such as jews not being allowed to sit on certain park benches, or buy flowers.... however, you are right on one account... at least the Nazis published their rules....
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engelskdansk
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posted on August 17, 2001 09:19:01 AM
"Who cares whose credit card is on the account as long as they are getting their fees?"
Bravo to eBay for CARING! LOL!! Any reputable company is going to ensure that the user they are billing on a monthly basis is the registered owner of the card. Or even if the card isn't being billed, the user should still be the registered owner.
With all the fraud out there eBay SHOULD suspend anyone who has registered someone else's card -- certainly grounds for a permanent suspension.
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Crystalline_Sliver
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posted on August 17, 2001 09:15:12 PM
wildboy847: Ask eBay because I don't have stock in eBay.
:\\\\\\\"Crystalline Sliver cannot be the target of spells or abilities.
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kerrigirl
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posted on August 17, 2001 10:26:12 PM
Ebay isn't like the Nazi's, it more like the IRS which has developed even MORE inhumane ways to find guilt and punishment.
The guilt by association is one subject that eBay doesn't like to talk about. I had a friend whose father's account was suspended because theirs got suspended for not having updated contact information. They updated their contact info, and go reinstated. GUESS WHAT? The father's account was and is STILL suspended. No one will respond to the father to get it cleared.
What was the connection? Old address. All it took. Something as simple as that. No fraud, no NPB, just outdated contact info.
Does ebay listen? Only when they want to listen.
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gravid
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posted on August 18, 2001 05:38:03 AM
If you use the same credit card to register I can see where eBay thinks it is the same person. Get a lousy credit card! If you can't get one there is a reason why - and you are a bad risk to do business with no matter how much you protest. You can at the very least get a debit card unless you can't even open a bank account. Yes I know someone like that. If they open an account it is immediatly attached.
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Excalibur131
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posted on August 18, 2001 05:49:21 AM
gravid --- "If you can't get one there is a reason why - and you are a bad risk to do business with no matter how much you protest." WOW --- pretty harsh statement and sounds like stereotyping to me!
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tiggressoflove
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posted on August 18, 2001 07:18:41 AM
not everyone can get a credit card. if you have no credit, it's hard to get one. if you have bad credit, even if it's through no fault of your own, you still can't get one. plus, you have to make a certain income in order to get one. most require a min. $10,000 income. if you make only 9,000, you don't qualify.
My credit is ruined because of my ex-husband. He opened joint credit cards and maxed them out. I didn't have to sign my name for him to have them in my name too. He took out joint loans and I didn't have to sign. Put me in over $500,000 debt. The divorce cost over $20,000, and I had to take out extra student loans to pay for it. So my personal debt is over $70,000 with divorce and school.
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RB
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posted on August 18, 2001 08:03:02 AM
and don't bring up that tired old copyright law crap
Not sure how you got this out of dman's post, but copyright law is not "tired old crap". In fact, if you are paying attention, copyright law is very much in the news and I am happy to admit that I am one of those "rats" who will happily report a copyright infringing item to any auction site.
Now, as to the credit card/bank account info nonsense. I agree that it just doesn't make sense to have to provide proof of ability to pay (the CC and bank stuff) for a seller (the person who gets paid) but not the buyer (the person who should be able to pay).
I am restricted to buying only at eBay because I refuse to give them my personal info ... as a result, the 100s of items I want to sell have to be listed on other, less active sites.
I think the real reason they want seller info has to do with a lot of that SPAM email you get everyday 
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bemused
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posted on August 18, 2001 11:28:32 AM
fonthill
Maybe you should go to the Holocaust Museum and explain that theory, perhaps they'll build another dedicated to eBay's "victims."
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WILDBOY847
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posted on August 20, 2001 09:38:45 AM
"With all the fraud out there eBay SHOULD suspend anyone who has registered someone else's card -- certainly grounds for a permanent suspension."
Ebay should not be concerned about why one family member has agreed to pay for another family member's fees. If the registered card holder has not disputed the charges in 3 years then Ebay shouldnt worry about fraud.
It's members like you who probably complain to ebay 5 days after an auction ends because you havent received the item you won.
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yumacoot
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posted on August 20, 2001 09:55:02 AM
How can one obtain credit cards with anothers name on it, without the other persons knowledge or consent? Especially if they are married? Every card I have ever had has had to have signatures of both spouses.......man, I could get cards in my hubbys name, charge them to the hilt, then dump him, and let him pay up? Whats up with that? (Not that I would.....)If that happened to me, I would have IMMEDIATELY (as soon as I knew they existed) called those card companies and told them to take my name off.....
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quickdraw29
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posted on August 20, 2001 10:53:40 AM
Try running a billion dollar company in a wacko world, you would quickly learn to be very`stearn with your users to keep them in line.
My experience raising a kid that's eleven now, respect takes a back seat to being stearn. "Clean your room now or I'll kick your butt" has immediate effectiveness than "Can you please clean your room?" (She always answers "no".)
It is unfortunate that dictatorship is needed, but until people are willing to cooperate there is no other choice.
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engelskdansk
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posted on August 20, 2001 01:08:21 PM
"It's members like you who probably complain to ebay 5 days after an auction ends because you havent received the item you won."
Very strange logic -- what does that have to do with credit card fraud??
Sorry, but when you go to register online (banks, etc.) your name HAS to match the billing name on the card. If you don't understand that concept, then there really is no point in saying anything further.
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