posted on August 23, 2001 04:09:14 PM
Hi, I have a customer who wanted to return a product outside of the warranty period. I advised him that he couldnt return it because it was out of warranty.
Next thing I know he files a complaint with paypal.
How does this process work? I mean he received the product and had 30 days to return if defective. He didnt return it, so how can he do this?
If paypal rules against me what happends?
Do they withdraw funds from my paypal account or can they withdraw funds directly from my bank account?
Im a little upset to the fact that this guy is doing this and I have no experiance in this situation.
If anyone has any advice, opinions or something to make me feel better please write.
