posted on September 30, 2001 11:10:48 AM
What do you think about this one?
BTW I am not glasshappy on ebay or any other site.
I had an auction end on the 28th, on the 29th I received a notice from PayPal that I got cash.
Well I don't take PayPal. These are my Payment terms listed on the auction and in the email confirmation I sent out the day the auction ended:
"Payments must be received with in 10 days of the end of auction. We accept personal checks, business checks or money orders. <B>No PayPal Please</B>."
So I email this person:
"Hi,
I really don't understand why you would send me a PayPal payment? It's stated in both my Terms of Sale and in my email confirmation
"NO PAYPAL PLEASE" in big bold letters.
Please pay by check, money order.
Regards,
#XYZ#"
This is the email response I got:
"Your confirmation email is at my business computer. I did not have it here at home when I sent the paypal payment. I cannot believe how rude your email was. Mistakes can be made, and evidently I made one when I made a bid on your item. Snottiness is not a very good attitude to have with the buying public. I do not wish to do business with you, and you can just cancel my order. I do not care if you leave an unfavorable feedback. It will match yours."
I wonder how she knew how much to send without the confirmation?
Anyway I had an apology letter all typed out when I just happen to notice that my feedback fell by 1 point, sure enough she neged me.
So I went to PayPal and opened an account and by doing so they put the money in that account. So now PayPal has her money and as I never intend to accept PayPal or use the acount what do I care if it sits there for ever. BTW, I quickly changed my email address at PayPal so no other funds can be sent to the account.
Then I sent the buyer this email:
"Wow! That's the fastest I ever got a negative comment.
My email really wasn't meant to be snotty or rude, I was simply trying to understand why you would send a PayPal payment when it is stated in bold letters, "No PayPal Please", in my auctions. I realize your fairly new to ebay with only 30 feedback, but surely you read all terms and condition before you bid.
I really think you jumped the gun on the feedback, I do hope you will follow up with an apology to my response to your negative comment. I will reserve my feedback for a few days to give you a chance to follow up. I do hope we can resolve this matter.
Unfortunately the auction has ended and your bid can't be retracted now. Your "order" can not be canceled as this is not a catalog purchase. This is an auction and as such your bid is a legally binding contract to purchase.
Please pay with a check, money order as per my terms of sale.
Once you have paid with an accepted method of payment your unauthorized PayPal Payment will be sent back to your PayPal Account.
Thank you,"
I know probably over the top, but I think she asked for it. I will be happy to return her PayPal payment when she sends the accepted method of payment to me. She may be able to complain to PayPal and they give her back the money, I don't care either way, I already got my negative comment. My feeling is that since I don't accept PayPal and I will never withdraw that money from PayPal, then I have not received her payment. Until I do, to bad so sad for her!
