posted on October 4, 2001 08:43:25 AM
Hi, this is kind of strange.
Yesterday an eBay package that had been mailed Priority to the U.S. on August 8th was returned here marked "Unclaimed" along with a stamp indicating the U.S. post office tried to deliver it 2 times.
This was for a really fine antique inkwell, the bid price was over $250 U.S., and my postage cost was over $18 Canadian (note the bidder had only been charged about $7 Canadian for postage, but I wanted to ensure it got there quickly & safely.) The original payment cleared way back in August of course & there haven't been any reversals.
I never heard from the bidder that it had not arrived.
I pulled their contact info, phoned yesterday, heard the man's voice in the background say "Tell him I'm in bed, I'll phone tomorrow." So far no call.
A couple of questions:
How much should I pursue this if they don't contact me back?
Regarding postage, who pays now if it needs to be re-shipped? And if the bidder should pay, how do you handle that?
posted on October 4, 2001 10:09:07 AM
I think you have done your part, you shipped it to the right address, and you have called them, now it's their turn to contact you. They should pay to have it reshipped, if indeed it was shipped correctly before. I would give them some kind of deadline to contact you.
