posted on October 20, 2001 11:12:06 PM new
OK, I have recieved an email from Square Trade from a filer requesting information about a disputed item. I do not feel that I misrepresented the item, and I can go into that more later, but I was just getting ready to hit the send button when I realized that I do not know if the other user is revieving the information in this, or does it go to someone else to read? I think we are still at the free stage, not the mediator stage yet. Any help? Anyone use them before?
posted on October 21, 2001 07:20:19 AM new
Square trade is volantary you are under no obligation to respond
I was contacted by them a while back on a dispute
I felt what I had done was fair,I had no intention of doing anything further and I had no interest in getting a third party involved
I did not respond to squaretrade they sent me two emails then a final one saying they were sorry I choose not to respond.
I did email the bidder told him that I would not be participating with squaretrede.
Explained my postion in a little more detail.
It must have worked since he didn't neg me but accepted my postion.
posted on October 21, 2001 08:13:22 PM new
Square Trade is for negative feedback removal and for good looks on your auction listing. I didn't know that you can file a case about a misrepresented item. I had a buyer who said I misrepresented the item because I called it "NEW," in which it was, considering it was a DVD "Blow," I watched it once and sold it the same week. The buyer said he would leave negative feedback because of a scratch. I told him to send it back and I would send him a brand new one. He sent it back and I sold it again as new. No complaints at all. SOB hasn't left feedback still and this was in late September. Some people can be such Jackasses!
I love Square Trade!
