posted on December 4, 2001 01:32:17 PM new
I sent an item recently worth about $300, via Priority mail with delivery confirmation. If the delivery confirmation confirms it was delivered yesterday to the place it was supposed to be, what happens if the buyer is saying that he can't find it? Who is responsible? I wouldn't think insurance would cover a situation like this as the package has been delivered as it was supposed to. Obviously, I'm not at fault, so...
posted on December 4, 2001 01:45:59 PM new
I would tell the buyer to turn the matter over to the US Postal Inspection Service, and contact their Home owners insurer.
posted on December 4, 2001 02:07:22 PM new
I am surprised that signature wasn't required by USPS for that amount of insurance. I thought that was normal policy on their part?
posted on December 4, 2001 02:10:43 PM new
I'm not sure whether or not is normal. Either way, I did not use USPS insurance but rather a 3rd-party insurance carrier. They require delivery confirmation to cover, which I got, but I don't believe they would cover it if it had actually been delivered as it was supposed to be.
I also just wanted to know, for the sake of examining whether or not I should be using USPS insurance instead, if *they* would have covered it if I used the (overpriced) USPS insurance.
posted on December 4, 2001 08:07:31 PM new
Hello
I have had a lot o experience in this area.
First off if you cannot afford the loss get postal insurance, at least 100.00 so they have to sign for the item. You cannot track insurance but you can track (in the USA) Delivery confirmation, which is .40 cents.
I use both, one to track to last PO and other to insure a signature and to afford myself some protection. Total cost for above? About $2.60 plus postage. For a 300.00 item I darn sure would do the above for a USA bidder.
