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 kliggin
 
posted on December 4, 2001 01:25:44 PM new
I have been using ebay's sellers assistant during their free trial. It is very confusing and has cost me $5.00 (possibly more). I relisted an item in error, had two listings in bold and had several items posted at midnight. Is there any way I can recoop any of these cost? How do I contact ebay and protest?

 
 stopwhining
 
posted on December 4, 2001 01:30:51 PM new
if it is a bug with ebay,you can get a refund.but if it is due to your unfamiliarity of the system or your own clumsiness,i dunno.
you could ask and see if you will get a canned response.

 
 ahc3
 
posted on December 4, 2001 01:34:55 PM new
How did the errors occur? The midnight part I don't get, because as far as I know, there is no way to schedule listings in advance. It also is not possible to relist an item in error unless you create a new listing (and then do something like submit all)



 
 
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