katybeth
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posted on December 15, 2001 10:12:28 AM new
Paypal sent me a email stating that I have unclaimed money in my account from last January..also that I need to sign up with paypal in order to claim it or otherwise it will be withdrawn from my account...I have been a member of paypal practically since the beginning and dont think that I need to sign up again...have had many transactions since then with no problems...I need your help with this problem...according to my records I have already received the payment from that person...sure hope they dont withdraw money from my account...just dont unerstand this at all.
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paypaldamon
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posted on December 15, 2001 10:36:28 AM new
Hi katybeth,
I am not in on the weekends, but this payment would have had two things that would have interfered with the ability to enter your PayPal account:
a) sent to an email address not registered (such as sending to [email protected] instead of [email protected])
b) payment was sent with a typo in it (period at the end of the payment)
All unclaimed payments are the property of the sender. An unclaimed payment means that a payment never went to your account, but it still against the sender's account.
Hope that makes sense.
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gina50
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posted on December 15, 2001 05:40:10 PM new
I am having the same exact problem ~ there are 3 payments that I just received notice **again** from Paypal not claimed but do not show up in my account at all.
So... do I sign up for a new account or what?
I emailed Paypal 5 days ago to ask and never heard back .. hate to just lose all that money since I am self employed !
Please advise since I believe I only have 2 days to do this
Thanks,
gina
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texaseagle
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posted on December 15, 2001 07:20:36 PM new
I also have the same problem, mine expires within 2 days, help!!!
Not texaseagle on ebay...
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Libra63
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posted on December 15, 2001 07:40:04 PM new
I don't have the same problem the seller I bought from had it. I sent payment to their email address which is their user name and I knew when I sent it that it didn't sound right but it was to a .com and when the seller wrote to me saying she wasn't a paypal user I said I had paid her before in paypal. Well in paypal her email address was a .net. It comes usually with a webtv address. Their email address should be webtv.net not .com. Webtv has never been a .com address. I was a webtv user for 2 years and never used .com but that was her addy so I used it. Everything straightened out in about 1/2 hour.
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rkflower
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posted on December 15, 2001 09:25:43 PM new
I have received the same messages about 5 payments. The email address looks right - how can I apply for a new account under the same name? There do not apear to be any spaces or other punctuation that doesn't belong. I sent 3 emails to PayPal and received canned answers from the computer and not a person.
Please help us
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paypaldamon
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posted on December 15, 2001 11:34:14 PM new
Hi,
If you look closely at the payments, you will notice:
a) the email address it was sent to is not confirmed/active to an account (you can add these under the account profile)
b) it was sent to an incorrect domain (such as .net or .com)---which would also show as a non-active email alias (I can explain why the email would get to you, but the payment would not)
c) the email address it was sent to has a (.) after it
I am sorry for any confusion that this is causing you.
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jm10m
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posted on December 16, 2001 09:16:48 AM new
I also have received 5 notices from paypal this week saying that I have cash payments waiting from buyers.
I don't have a paypal account.. never have had one. I WAS thinking about getting one.. only waiting to see how this "going public" thing was going to work out that would put paypal under some regulations.
(Is sending these notices now of cash being held part of the "cleaning up your act" for the going public move???)
These 5 notices I've received from paypal involve VERY old transactions, dating back to February, 2001.
And yet the emails say that paypal only holds money for 30 days!
Now I am receiving MORE emails from paypal saying that "I still have cash".. "Last Chance" to get this money they have been holding for me (for up to 10 months!)
What's the matter with people at paypal???
I CAN'T CLAIM THIS MONEY!!!!!
These transactions are way outdated and have already been completed by the buyers thru some other payment arrangement when I informed them (at the time of these transactions) that I did not accept paypal!
I would be taking an illegal step to attempt to claim this money that paypal says they are holding for me.
And this seems to suggest that paypal has NEVER rightfully returned this money to the buyers accounts after the allotted 30 days... since February and May and June!!!!????
Oh, I think I will wait a long while before "thinking" about a paypal account again.
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lund316
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posted on December 16, 2001 10:38:30 AM new
paypaldamon, I recently recieved an email chain letter that involves using Paypal to make up to 20K. This may have something to do with all these people recieving message that they have money to collect.
I do not know if I should post it here, but would like to forward it to you, as it may be a way to bilk people's account.
There is also a link to go to to harvest acconts.
As a side note I looked at the Paypal site to see where to send this but came up short. As with all dot com sites if your question is not in the FAQ's you are SOL. Why not fix that.
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DMRick
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posted on December 16, 2001 11:28:43 AM new
I too got a spam paypal mail..I tried to send it on to Paypal, but it was too wordy for their help messages.
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terrydarc
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posted on December 16, 2001 11:36:33 AM new
DMRick et al,
Don't you just love that supposed 700 character limit on Paypal's service center message? I whacked and whacked and whacked on a message until it was maybe 15 lines long and hardly made any sense. This precipitated a meaninless 4 emails<->Paypal trying to figure out what the hell was happening on an unclaimed payment. I gave up in disgust.
Is there ever a single instance of Paypal listening to its customers?
Terry
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rkflower
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posted on December 16, 2001 12:49:15 PM new
I am beginning to think that these may be spam - but if you click the link it goes to PayPal to open a new account. My payments are old also. I have five - who knows? PayPal has a 700 word limit - really hard to describe this mess and send copies with that limit- but the email goes to an automatic answer robot and then into the recycle bin.
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Libra63
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posted on December 16, 2001 02:58:22 PM new
I think PayPal has a customer support line to call. Give them a call and explain everything to them. Remember back when people were getting a letter from paypal to do their credit card. Well I guess this was a mirror site that wasn't paypal at all. Another way to get your money. Be careful...
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gina50
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posted on December 16, 2001 03:28:38 PM new
Hi ~ I posted a reply to this message link yesterday, that I had gotten 3 emails to claim unclaimed Paypal money in my acct but checking back on my email, I have had like 7 this past week, all with same thing and need to sign up for a new acct, etc.
All of them have a comma( , ) after .net at end of my email address as Paypaldamon mentioned
After thinking this over for a day ~I am thinking this might be spam or something not right~ since I always check my Paypal acct every few days to make sure I did not forget to accept a payment if unverified address and even when I get the email payment after buyer has paid me and it says need to accept, always do that right away !!
Hope by tomorrow we find out the story
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rkflower
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posted on December 16, 2001 11:11:12 PM new
The from email address on my notices is: [email protected] is this legit?
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kiara
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posted on December 16, 2001 11:41:19 PM new
From the PayPal site:
Email Security
If you receive an email and are unsure whether it is from PayPal, come directly to the PayPal site at www.paypal.com. Don't click on any link in an email which seems suspicious to you. These security measures will help ensure that you are logging into PayPal. The only site you should ever type your username and password into is at www.paypal.com.
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