glassgrl
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posted on January 29, 2002 03:05:44 PM new
The Shipping Label Printing capability is currently unavailable.
We apologize for the inconvenience.
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bidsbids
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posted on January 29, 2002 03:24:35 PM new
The entire website has been hit-or-miss much of the time for the last month or two. I try to look up the 9 didgit zip code for Media Mail packages and oftentimes there are problems and it takes a few tries to get through.
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jrb3
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posted on January 29, 2002 04:26:17 PM new
I've been trying to print DCs all day and getting no respose.
I guess I'll try late tonight.
Joe B
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computerboy
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posted on January 29, 2002 07:22:10 PM new
The label creator with DC is stil down. No error message, just a hard outage when trying to access the page.
Hopefully their techs work faster than their mail carriers....
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sword013
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posted on January 30, 2002 04:03:18 AM new
It's down again this morning at 7 AM eastern time.
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kahml
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posted on January 30, 2002 05:51:18 AM new
Oddly enough, the Shipping Assistant software is able to connect to the site (via TCP/IP) and generate labels without any problem. It even sent out the confirmation e-mail.
I suggest everyone that has a problem go to the main USPS page, click the "Contact Us" link and e-mail the problem to the webmaster.
At least the USPS will get some idea of how many people are being affected.
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gary66navy
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posted on January 30, 2002 07:50:21 AM new
I have been having problems as well. Has not been available since yesterday.
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computerboy
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posted on January 30, 2002 09:37:34 AM new
Still down hard. I don't think we'll be seeing this function back up for quite some time.
Oh well, back to manual labels the old fashion way.
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kahml
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posted on January 30, 2002 11:02:54 AM new
Well, I just got this e-mail:
Dear USPS Customer
We are sorry you have encountered problems with our site. Thank you for
bringing this error to our attention. The error is being researched and
will be corrected as soon as possible.
Please contact us if you have further questions.
USPS Internet Customer Care Center
[email protected]
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BananaSpider
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posted on January 30, 2002 11:11:26 AM new
kahml
I wanted to thank you for turning me on to Shipping Assistant. I finally got around to downloading and installing it yesterday. I really like it!
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kahml
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posted on January 30, 2002 12:03:27 PM new
That's what this board is about!
SA let me get three packages out this morning without having to resort to my really terrible handwriting...
OBTW - here's the text from the canned SA e-mail notification (in case any one is curious).
------------
Dear FirstName LastName:
Below is the Delivery Confirmation number you need to determine the delivery status of your package.
Delivery Confirmation Number nnnnnnnnn
Your package is scheduled for shipment on 1/30/02.
This email was automatically generated by the US Postal Service (www.usps.com) at the shipper's request. Any reply to this email will not be received by the USPS or shipper. The USPS has not collected or retained any personal information that would identify you or your purchase from this email.
Thank you,
Larry Kahm
mailto:[email protected]
------------
I do think this is really nice - but I would like to customize it just a little bit. Maybe in 2.2...
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kliggin
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posted on January 30, 2002 02:45:50 PM new
The delivery confirmation is up and running.
http://www.usps.com/cgi-bin/api/shipping_label.cgi
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computerboy
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posted on January 31, 2002 10:02:10 AM new
Still down hard on Thursday morning. Service was up for a short while on Wednesday night, but appears to be back down.
Anyone else finding the same?
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marvey
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posted on January 31, 2002 10:32:32 AM new
I'm still finding the site down as of Thursday noon.
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kahml
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posted on January 31, 2002 11:11:20 AM new
Yep, back to NG status.
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gary66navy
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posted on January 31, 2002 01:32:33 PM new
IT is up and running...
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LaneFamily
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posted on January 31, 2002 01:46:18 PM new
No it's not.
Jim
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kahml
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posted on January 31, 2002 02:31:07 PM new
Just got this from USPS...
Dear USPS Customer
We are sorry you are having problems with our site. The feature you mention seems to be working okay now. You might try clearing cache/history on your browser and try the site again. Sometimes the cache will return an error message after the original Internet problem has been resolved.
----
Of course, I thought that was all I had to do, but it didn't work.
It seems the URL has changed - so all of our IE "favorites" will not pick up the new one.
Here, use this:
http://www.usps.com/cgi-bin/api/shipping_label.htm
[ edited by kahml on Jan 31, 2002 03:05 PM ]
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lorettab1
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posted on January 31, 2002 04:08:01 PM new
I wrote to USPS today about this problem and recd the following response:
*******************
We have suggested customers to Bookmark the page that contains the link to
the label itself, instead. That is the page that has the box titled "Print
Shipping Label", where they will have to click on "Go" to get to the
fill-in-the-blanks form. The URL for this page is
http://www.usps.com/shipping/eps_prm.htm
*******************
Seems you have a problem if you bookmark the actual page where you fill in the shipping info....hopefully this will help. Loretta
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