bettylou
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posted on February 11, 2002 09:10:17 AM
This is the fourth reneger this week; all variations on the same immature theme. This one sounds like she's about 11 years old.
i was going to buy your necklace but it seems that i have a conflict with someone in the family with buying stuff online and i hate it. she keeps telling me it's not worth it and it won't reach me in time and it's expensive compared to buying around here... i got fed up with her. is there a way you can cancel the shipment? thanks! but please don't leave negative impact in my e-bay profile. i still will buy on e-bay and i wouldn't want sellers to be seeing negative impact on me. anyway, sorry about it.
The "expensive" item is a sterling silver necklace with matching earrings, which she won for $9.00.
I get tired of typing the same thing over and over again, so I wrote the following as boilerplate. Please let me know if I've missed anything. Thanks.
[i]When a bidder defaults on an auction, there is an established eBay procedure.
First, we file a Non-Paying Bidder report as soon as the bidder states their intention of defaulting. You will get email from eBay regarding this.
10 days later, we file for a refund of Final Value Fees. You will get another email from eBay advising you that three such FVFs will cause your account to be suspended indefinitely.
Finally, we file negative feedback.[/i]
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ahc3
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posted on February 11, 2002 09:24:44 AM
I would change the part that says
three such FVFs will cause your account to be suspended indefinitely.
to read something like
This may cause your account to be suspended
I know it is more vague, but then they may not realize if they have FVF's on them already, and it could be the one to cause suspension. Make them feel like there could be immediate consequences for not paying.
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bettylou
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posted on February 11, 2002 09:39:21 AM
Good suggestion! Thanks.
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mballai
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posted on February 11, 2002 10:44:27 AM
Just say that you will file for fee credit because of non-payment and this will count against their good status on eBay in the future. You need not mention the negative feedback.
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bettylou
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posted on February 11, 2002 10:50:15 AM
I'm curious: why NOT mention the negative feedback? Especially in the cases of inexperienced bidders who don't really know how eBay works?
I don't give a fig if they neg me in return, if that's the concern.
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katmommy
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posted on February 11, 2002 10:57:19 AM
I personally would email her and say that winning an auction is a legal contract and you paid fees to run the auction and paid fees when someone won the item. Ask her what will be done about the fees you incurred. Maybe that will scare her abit
MEOW
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lucky4me
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posted on February 11, 2002 11:02:40 AM
Could this be an adult that's trying to play off as a kid that bid under the parents name to avoid a neg? You never know...
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mballai
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posted on February 11, 2002 11:17:08 AM
I do not mention negative feedback even though I give it and I don't care much if they retaliate.
Feedback isn't a concern, it's getting paid. If getting booted off eBay isn't an issue with a potential deadbeat, neither will feedback.
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sulyn1950
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posted on February 11, 2002 11:24:09 AM
"please don't leave negative impact in my e-bay profile. i still will buy on e-bay and i wouldn't want sellers to be seeing negative impact on me."
I love this line!
Perhaps you should gently inform her that if she will still be buying on eBay and doesn't want sellers to be seeing negative impact on her, she should honor her bid.
This buyer is obviously familiar with how the FB system works and is hoping for slack. Makes you wonder if it's their normal way of getting out of honoring their bids on items they change their minds about?????
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bettylou
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posted on February 11, 2002 11:27:41 AM
Hi sulyn1950:
The bidder has zero feedback and this is the only bid she has ever placed, as far as I can tell.
Usually our renegers are more experienced than this.
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bettylou
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posted on February 11, 2002 11:28:42 AM
mballai: You really think she's going to pay after that note?
Do you have any of that boundless optimism to share? 
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alwaysbroke
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posted on February 11, 2002 12:33:24 PM
What you said sounds good. Why not also add "on the other hand; if you pay for your auction, you will earn your 1st positive FB and can choose to resell the jewelry later."
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Maybe smoother wording than mine, though.
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[ edited by alwaysbroke on Feb 11, 2002 12:37 PM ]
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mcjane
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posted on February 11, 2002 01:10:20 PM
What alwaysbroke said, that's good. Gives them a little more to think about.
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mballai
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posted on February 11, 2002 01:38:46 PM
I've gotten to the point with deadbeats that basically boils down to not even pursuit of payment. I file my NPBs seven days out for non-response and 10 days or so for those who don't pay up. When they get the alert, if that doesn't wake the dead, nothing will. If someone wrote me that note, I'd email back that they are jeopardizing their standing in the eBay community if they choose not to pay and that I will file with eBay accordingly.
You can almost always tell the real payers straight off. The faster you file alerts, the faster you collect or the faster the rest are NARU'd.
Check their feedback. If there's a recent neg or two, just file an NPB and move on. You know they are going to be NARU'd
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