posted on April 30, 2002 01:40:13 PM
I have a seller who wants to charge me $.25 to pay through Paypal. Does anyone have the link to eBay where it shows that is against the rules? Thanks! Sherah
posted on April 30, 2002 01:58:45 PM
I clicked on the link and that doesn't seem to have anything to do with sellers charging extra fees. Am I just missing something???
posted on April 30, 2002 02:04:31 PM
Just tell them you don't want to pay it and they will probably let it go. I wouldn't make a fedaral case over .25. there are a lot more thing to worry about than a quarter.
posted on April 30, 2002 02:34:11 PM
HI!
It IS against ebay policy. I used to do it and they sent me a "warning". They were going to suspned my account if I didn't take the statement out that I charged for Paypal. You DO NOT have to pay it. Try to send an email through their "support" and see what happens. Good luck!
posted on April 30, 2002 02:41:43 PM
It looks like there's a problem with eBay 'cause I clicked on a link I've earmarked for surcharges and it didn't work properly...
But here's the summary:
Can I include the PayPal fees in my auction?
Help -> Basics last updated Apr/15/02
Payment Surcharges:Sellers may not charge eBay buyers an additional fee for their use of ordinary forms of payment, including acceptance of checks, money orders, electronic transfers or credit cards. Such costs should be built into the price of the item -- this policy reduces the potential for......
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posted on April 30, 2002 04:04:58 PM
I know .25 isn't very much, but it just bothers me when sellers charge additional fees like that. I also sell alot and have to "eat" the Paypal fees, so I don't think anyone should be able to get away with it. I'm not fighting the amount so much, as the principal. Thankyou Mikeylou for the info ~ I found it and will send the link to the seller. =) Sherah
posted on April 30, 2002 08:56:42 PM
The fee should be passed on to the customer. Yes it does state that it is against ebay rules and also paypal rules, but guess what, the bogus statement that it is against the law is just that. If you charge something online with any government agency, you will get hit with a credit card surcharge. How you tried to purchase a car at a dealership and use a credit card for the down payment? You got it. There is a credit card surcharge included in the bill. As a seller, I do not care how I get paid, but if you use PayPal, you better be ready to pay the surcharges because I don't do it. If they keep on claiming that it is illegal, why is it Yahoo's paydirect has the option of either the seller or buyer pays the fees? Propay, the buyer pays the fees. We all know it is crap, but every seller needs to do what is right for themselves.
posted on May 1, 2002 09:28:11 AM
It is against Paypal's TOS that we agreed to. That ends the argument.
However, it does not appear to be illegal. Remember, we don't accept credit cards, Paypal does. So, we would violate no laws charging a convenience fee.
The IRS advertises that there is a 3% "convenience fee" for paying taxes by credit card.
Overall, it is better to not charge a fee. You get more sales and higher bids when you accept credit cards.
If there was no mention of this in the auction description, tell them you don't feel comfortable violating Paypal's rules without getting permission from Paypal first.
posted on May 2, 2002 09:07:23 AM
As a seller, I always ASSUME people will pay by credit card thru PayPal or Billpoint, as I encourage them to do, and I just build in the fees in my pricing.
As someone pointed out in another thread, it is the cost of doing business, and you set your prices accordingly.
posted on May 2, 2002 11:06:46 AM
i have been thinking-what if i say in my invoice email-take 5% off if you pay with money order,thanks for the trouble of paying for a money order and postage of mailing it.
you can subsitute 5% with any offer you like,like 10% off shipping,5 % off total,1.00 off or whatever.
in that way,i am not violating ebay or any rule,it is just me and my buyer,helping out with the time,gasoline and cost of money order and postage and envelope,it is none of ebay or paypal business.i can also have them listed in the auction.
