posted on April 30, 2002 10:12:13 PM new
Just want to vent...
I won a bid 3 weeks ago from a "Power Seller" who has OK feedback. I paid within seconds of the auction close with Paypal. I never recived a WB response from him and he never returned my e-mails.
I e-mailed him through 2 diferent servers and through E-Bay. I wanted to give him the benefit of the doubt thinking that maybe he hadn't recived my initial e-mails.
I finally got a response from him. Actually I got a number of responses from him because, "Sorry, I lost your address again." In fact, he lost my shipping info 4 times!!
Not only did he keep loosing my shipping information he also claims he lost the insurance recipt and the tracking recipt..
He did refund my money + a few extra dollars. He said he doesn't expect a neg because he refunded the money and he shouldn't be held responsible for the USPS mistakes.
I am going to send back the extra few dollars that he refunded. Feel like it was a payment for not giving him a neg.
Interestingly, he has another neg from someone who never got their item because it was lost but was then suddenly relisted.
I really, really wanted the item and I feel like I was "Had."
posted on April 30, 2002 11:29:22 PM new
Yup, you were had!
I also sometimes think there are sellers (and buyers) on eBay who aren't taking all their medications or something. They are very disorganized and may even have a dysfunctional life, but they're just together enough to have figured out how to list stuff on ebay.
I can see losing a buyer's shipping information once (in fact, I did that once myself!), but 4 times? That, pal, sounds dysfunctional to me.
I know a lady who is mentally disturbed but smart and is selling some mid-range collectibles, of which she has thousands. She just doesn't know how to treat buyers after the sale (sending EOA messages, communicating all along the way) and doesn't know how to write up an auction, or price it so it'll get bids. She still, after a year, has basic questions of me; we moved to another state, though, and she's had to hire a guru to help her figure things out, and even so she's not doing well at all. I think there are a lot of these "Dora" people out there. (She asks my advice and then doesn't take it. Yikes.)
posted on May 1, 2002 02:33:56 AM new
did you get the item for a bargain price? it sounds to me like the seller thought he should have gotten a lot more out of the item and hopes to relist after you leave feedback.
I would not leave feedback but would keep watching for the item to be relisted. If it was then I would leave a scathing neg for this seller.
posted on May 1, 2002 07:41:32 AM new
Good Morning,
Yes, it was a very good price and I also thought that he did not want to send it for the ending price.
I just received another e-mail from him. Again he is saying that he does not deserve a neg because not only did he send the reund but if and when the item shows up, "I would like you to keep it at no charge at all."
Funny, he has admitted that he lost my address 4 times. He lost the insurance receipt. And he lost the tracking number. I wonder if he also forgot to put his return address on the package.
I will be watching his ads very closely for that item to show up. I have a feeling I will see it again.
posted on May 1, 2002 09:06:07 PM new
You also made a huge mistake. You paid for the item before the WBN was sent. Often there are instructions within the WBN that need to be followed and if you don't follow them, the whole process is disrupted. If you want to pay the way you did, there is nothing wrong with that. But you should wait for the WBN. Not defending this seller at all, but since he/she did refund your money plus a little extra for your inconvenience, he did at least make the situation right. The proper feedback would either be a neutral stating that item was not shipped but refund given or no feedback at all. Also, keep the extra money and use it on the next purchase.
posted on May 1, 2002 10:35:09 PM new
Sounds like the seller is just extremely unorganized. It takes quite a bit of evidence before I would accuse someone of being dishonest.
I agree with caffeitalia: The proper feedback should be a neutral ("Transaction not completed, seller couldn't get his act together" or no feedback at all.
or no feedback at all.