mrfoxy76
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posted on May 17, 2002 06:40:00 AM
http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?ViewSellersOtherItems&userid=evalueville&include=0&since=-1&sort=3&rows=25
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Libra63
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posted on May 17, 2002 07:54:52 AM
The past month they had 9367 sales and received out of that 328 negatives and 129 neutrals. Is that good? I don't know how to figure the negative and neutral rates, but they do have their share.
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mrfoxy76
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posted on May 17, 2002 08:13:57 AM
I was thinking the same thing
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alwaysbroke
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posted on May 17, 2002 08:23:11 AM
truly amazing....
Who would actually go and read the all that FB? Look at all the bids they are getting.
lurking is not an option
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computerboy
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posted on May 17, 2002 08:23:13 AM
It has to be a rather substantial operation to accomdate that order volume.
We all know that eBay buyers are among the most demanding on the planet. I can only imagine how tought it would be to support the large number of sales that they make. Many eBay buyers need their hands held throughout the transactions and customer service is the toughest aspect of selling online. It's a hard thing to profitably provide when you are selling $50.00 widgest for $5.00.
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tomyou
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posted on May 17, 2002 08:27:47 AM
that is a 3.5% unhappy customer base and a 1.4% that left neutral feed back which is almos 5% of the customers either unhappy or at least left with a nuetral feeling. A little high but most of it is probably due to the sheer volume of things.
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replaymedia
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posted on May 17, 2002 08:36:44 AM
(2781 Negs + 2407 Neuts) / 142103 Pos = 3.6%
Not terrible really.
MY personal shopping rules:
Over 5% bad - no way.
Under 2% bad. Don't worry about it at all.
2%-5% Real the negs and decide on a case-by-case basis.
There are a lot of whackos out there. Everyone gets them from time to time. The more you sell, the more whackos you get. It's all about numbers, and makes no difference how good you are. The percentages don't lie.
If I had 142,000 positives I could live with 2700 negs. I'd cry all the way to the bank!
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sweetboo
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posted on May 17, 2002 10:59:24 AM
Overall he has less than 2% negative. I have bought from them and was super happy. Enough to turn some friends on to this company.
I wish eBay would put in the feedback page a % of negatives, etc. That would clear it all up for the people that can't figure percentages.
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mrfoxy76
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posted on May 17, 2002 11:18:07 AM
thats a good idea have a % need to the + neu -
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quickdraw29
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posted on May 17, 2002 11:51:22 AM
This seller has a super feedback record. Once you eliminate the extremests, he'd have a perfect record. Those buyers who get 90% off retail and expect superior customer service shouldn't be buying on ebay, and I'm glad that they feel miserable. I mean, what complete morons!
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afallenangel
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posted on May 17, 2002 11:52:34 AM
I really wish eBay would set up the feedback so that you can sort it by positive, neutral, or negative, like the way you can sort auctions by date or price.
Most of the negs I saw (and I had to go through lots of pages to get to one) were minor complaints. One guy paid for his auction through PayPal the day after it ended, then got several payment demands.
If eBay would let us sort feedback we could evaluate the negs and form a quick impression of whether or not the seller or bidder is someone we want to deal with. When you are dealing with someone like this, it's tough to flip through all those pages of feedback, and I pity anyone who tries to do it on dial-up.
~*~
We are all in the gutter, but some of us are looking at the stars. ~Oscar Wilde
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quickdraw29
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posted on May 17, 2002 12:00:33 PM
Having the ability to sort feedback would be easier, but not wiser. If you read this sellers 2700 negatives all at once would that give you a true or biased representation?
The way it is now you keep it all in perspective. After you read 10 positives about how great the seller and the item is, that one negative, which is probably from a moron, doesn't overshadow how good the seller is.
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mrfoxy76
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posted on May 17, 2002 12:21:59 PM
i would have no problem at all buying from ths person
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Palouse
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posted on May 17, 2002 02:32:05 PM
This seller doesn't have as high of a selling history but has just about as many neutral and negatives as the seller you mentioned: bargainland-liquidation Why anyone would take their chances with this seller is beyond me, especially when everything is sold "as is".
Also, Hammertap has a software program that allows you to sort all of the neutral and/or negative feedback comments from the positives, among other things. It's a pretty useful too. It's called BayCheckPro.
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twinsoft
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posted on May 17, 2002 02:58:43 PM
Much depends on the nature of the feedback. Complaints about non-delivery or not-as-described items are much more serious than slow shipping/communication.
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fluffythewondercat
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posted on May 17, 2002 03:08:25 PM
Oh, it's evalueville again.
I just wonder why they are allowed to use the BLOOMINGDALES name in their auctions when other eBay sellers who buy Federated Stores overstock (such as yours truly) are strictly warned not to do so.
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