posted on May 17, 2002 07:05:15 AM new
I would like any opinions of membership with square Trade. I am selling much higher end items and doing well but thought it would be nice to add this to my auctions and hopefully make my bidders feel even safer. I applied on May 2 and they haven't approved or not-approved me yet. They say it takes 3-5 days. I am a powerseller with over 2000 feedback and 99.7% positives.
Anyone have any ideas why the delay and/or thoughts on if having Sqaure Trade in your auction help.
thanks
posted on May 17, 2002 08:42:27 AM new
It depends on what you're selling. If there is a lot of competition in your field, a little extra incentive to buy might make a difference.
PeterTDavis is right, it's not technically good for anything in the real world, but sometimes giving the customer the feeling of added security solves problems before they get started.
Am I a member? Nope. I don't think my customers worry too much about losing their money buying from me. I have good, high feedback, and sell inexpensive items.
But Squaretrade can be useful for some sellers, and if buyers didn't care at all, would it still be around?
posted on May 17, 2002 10:20:26 AM new
I don't think it is that buyers don't care, it is that sellers do not realize that buyers don't care - I bet that if you did a scientific survey of ebay bidders, greater than 90% would not have a clue what Square Trade is. To most bidders, it appears to be an annoying banner ad in your auction, or you telling them that you are an organization that they know nothing about...
posted on May 17, 2002 12:28:53 PM new
Well then, let's ask the buyers. I am a sometime buyer, and I think every little bit of encouragement you give a potential buyer helps. Even if I don't know what Square Trade is it sounds like something good.
posted on May 17, 2002 12:52:17 PM new
Ok, after posting this morning, I emailed them to find out what the delay was. They emailed me back and approved me. Although, they never said what the delay was.
For those of you interested you can go to
www.squaretrade.com to find out more. It is a company that verifies sellers and is a mediator if there is ever a problem with a transaction.
posted on May 17, 2002 03:11:51 PM new
Ditto the "Square Trade is a joke" comment.
If I see a Square Trade seal in an auction, I wonder why the seller is so anxious to reassure me about his or her honesty that they will pay good money to an organization that has no enforcement powers whatsoever.
posted on May 17, 2002 07:54:55 PM new
I guess I just think that if there is any way I can reassure my buyers that they are dealing with a reputable person I will. For instance, Fluffy, do you not pay attention to a sign at the restaurant that gives it a Grade A? Granted, if they get a low rating at a restaurant they can be closed down. But ST does qualify people based on their past dealings, positives vs. negatives, etc. They do turn people down to use their seal.
I am looking to get the highest bids and they are proven to attract more bids. They can't be too darned bad if there are 218,521 auctions currently using the seal. I guess no matter what you do to help your auctions, you will always get a bunch of people rassing you because they don't agree.
There's no danger of developing eyestrain from looking at the bright side of things!
Your analogy is all wrong. The grades by the restaurants in most cases are REQUIRED by law - Everyone knows what they are. What if you saw a sign on the restaurant that says "Graded by John Smith, A+" - I bet your reaction would be who is John Smith, and what does his grade matter. I've never seen this before. I think that is a better analogy.
Your analogy is all wrong. The grades by the restaurants in most cases are REQUIRED by law - Everyone knows what they are. What if you saw a sign on the restaurant that says "Graded by John Smith, A+" - I bet your reaction would be who is John Smith, and what does his grade matter. I've never seen this before. I think that is a better analogy.
posted on May 17, 2002 09:35:37 PM new
I like them,
they solved two of my cases for me,
one with crazy buyer that was going on for 3 months and one help ith negative removal,
worth the money, most buyers feel good seeing it even though most have no idea what it is, but it tells them that we are honest and certified with them and easy to work with and willing to work out any problems.
posted on May 21, 2002 09:11:33 PM new
Here is a challenge: Look at their contract and show me one thing they can do to force compliance by a seller or buyer. (Forcing you to pay their fees does not count)
posted on May 22, 2002 08:43:40 AM new
what ever happen to SON surplus of tenn??
he had square trade seal,bbb,and everything else and he took off with almost 1/2 millions dollars/
