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 jwoodcrafts
 
posted on May 18, 2002 12:39:59 PM new
Okay, now that the deal is done and I need to leave some response to the feedback, does this sound all right?

--Late check payment. Item sent after 10 bus. day hold. PO investigating issue.--

I want to leave professional, but actual, feedback response.

(There is just not enough character space to do a good job!)

Any all suggestions will be appreciated. I am not even sure I should leave anything yet.


http://www.candlesandwoodcrafts.com
 
 rarriffle
 
posted on May 18, 2002 12:57:38 PM new
that sounds very professional to me. good job with not getting emotional over it.

It is really a turnoff to see an emotional, degrading feedback. It makes you wonder about the person who writes it.

 
 caffeitalia
 
posted on May 18, 2002 03:58:38 PM new
Leave the PO investigating part off. That looks negative.
Maybe say sent via USPS.
 
 Libra63
 
posted on May 18, 2002 04:19:24 PM new
To get more spaces to your feedback you don't have to space between the period and the next sentence. I had a buyer leave me one and he didn't have any spaces in the feedback. The following is what he wrote.

MerchBeautifullyWrapped.AlwaysSuchAPleasure.ExlntCommunication.PromptShipment!!!

Maybe this way you can get more characters on the line.

 
 jwoodcrafts
 
posted on May 18, 2002 05:35:09 PM new
How about this ---

"Late check payment. Item sent after 10 bus. day hold. Sent USPS First Class mail" ----


I was a little concerned about the "investigating" part myself after I had thought about it, although I thought it was professional sounding enough, it could be taken the wrong way I guess.

I think leaving that part off and re-writing it this way sounds a little better.

All suggestions will be greatly appreciated!


http://www.candlesandwoodcrafts.com
 
 Dennis1001
 
posted on May 18, 2002 08:01:20 PM new
Definitly a case where another 80 char or so would be benefical, but I think it looks good. Basically says that you followed your standard business practice - hold check for ten days, ship First Class mail. No personal threats, ranting, etc, just a businesslike statement.

Not quite as good as "Sun wasn't shining when buyer received pkg, sent life savings to make up for buyers unhappiness" but there wasn't room for that anyway!

 
 
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