capolady
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posted on May 31, 2002 08:14:05 PM
AW: The compensation plan is very fair.
Thank You
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pmelcher
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posted on June 1, 2002 02:35:30 AM
I agree, these things happen to good people all the time. It was not AW fault that mechanics failed. Thanks.
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islanddiecast
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posted on June 1, 2002 04:13:05 AM
Why are you cutting off the compensation at 7:00? Most west coast dealers have their auctions finishing between 7:00 and 8:00 and 1/2 hour was not enough time to get much in bids. I know I was way down on sales for the day and will get no compensation from Auction Watch with your plan.
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revvassago
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posted on June 1, 2002 06:50:23 AM
It was not AW fault that mechanics failed.
Whose fault was it then?
This is a lousy compensation plan. It does NOT even cover the listing fee on eBay.
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kyms
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posted on June 1, 2002 07:36:31 AM
If their offer isn't enough what would be?
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revvassago
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posted on June 1, 2002 08:00:51 AM
I would think AT LEAST a full eBay fee refund, including FVF's.
Even that wouldn't cover the losses associated with this.
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gina50
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posted on June 1, 2002 08:52:15 AM
Thank you Auction Watch .. you are THE BEST !!
I have been here using your services since day 1 and plan to be here as long as you are !!
Your system is excelllent and makes me ebay selling life so much easier to do
Sincerely,
gina50
Not gina50 on ebay
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snowyegret
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posted on June 1, 2002 09:20:46 AM
How about a free listing day when ebay has their FLD?
Yes, outages happen, but it appeared there wasn't a plan in place for the occurrance. It's not like this hasn't happened before.
You have the right to an informed opinion
-Harlan Ellison
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ewora
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posted on June 1, 2002 11:03:15 AM
I agree the plan is fair. Thank you Auctionwatch.
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Libra63
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posted on June 1, 2002 11:41:12 AM
When eBay is down do they compensate for AW charges? I think their compensation plan was a fair one and I doubt if it even helped me, but that is the risk that is taken. Nothing is 100% fool proof. There will always be someone that doesn't approve so be it.
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macker123
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posted on June 1, 2002 12:01:32 PM
The compensation plan is NOT FAIR. This is what they should do.
1.) Refund my 1/30 of the cost of my monthly plan. For the almost one day they were down.
2.) Refund my $.05 per listing for all listings that ended that day, not just during the outage.
3.) Refund my 1% fee they charge for all listings that ended that day not just during the outage.
That is what would make me happy. Why should they still collect profit on the items that ended that day.
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rarriffle
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posted on June 1, 2002 02:54:40 PM
AW, I believe the plan is very fair. When you deal with the internet you need to expect some downtime, it's a given.
For some people, there could never be enough compensation. These same people complain at every turn in the road and always will, ignore them and keep up the good work.
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