capolady
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posted on June 18, 2002 07:11:28 AM
This is off the eBay topic but I thought I would warn anyway. Anyone who has a Citibank credit card or any other type of account BEWARE!!. There is an email going around stating that Citibank is changing their website and if you wish to have them retain your info you must click on the available thread and confirm your log on and password. The thread takes you to a page that just says "Citibank" and two boxes for your log on and password. Needless to say anyone with any computer savvy will know right away that this is a scam to get your log on and password. Yet there are those who are new to computers and email. This message is designed to protect those people.
Do not click on thread in the email and DO NOT enter any info. You will be sorry if you do!!!
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blconner
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posted on June 18, 2002 12:55:08 PM
Has anyone notified Citibank that this is happening?
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paloma91
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posted on June 18, 2002 05:36:47 PM
I received one too. It looks legit! I think it IS from Citibank!!
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Libra63
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posted on June 18, 2002 05:40:57 PM
I don't have Citibank but I hate to see people get ripped off. Do they have a website? Maybe check it out and if there is a feature to email them write and ask. Couldn't hurt.
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Libra63
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posted on June 18, 2002 05:40:57 PM
I don't have Citibank but I hate to see people get ripped off. Do they have a website? Maybe check it out and if there is a feature to email them write and ask. Couldn't hurt.
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msincognito
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posted on June 18, 2002 07:47:24 PM
For what it's worth, I am pretty sure capolady's right. It's a scam.
I have two Citi cards (an AAdvantage MC and a regular gold Visa) I am fully signed up for e-billing. I got both regularly scheduled statements on their due dates this month, and have not received anything else from them yet.
They have recently revamped their website but it's been at least two months. I would absolutely not click on the link until I had at least called Citi customer service and asked them what's up.
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capolady
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posted on June 18, 2002 09:11:05 PM
I did call Citibank.They have no record of any emails to customers. If anyone feels they must change their info go to the Citibank site and change it there. If you use the click address whomever has sent this out will have your log on and password.
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paloma91
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posted on June 19, 2002 05:33:28 AM
The one I received has a return/reply address which is [email protected]. Which IS Citicorp/citibank's website.
I am thinking it IS legit. Here is the thing to remember, EVEN when talking to their customer service (I HATE CITIBANK) Usually even their CS doesnt know what's going on. I had dealings with them recently on another matter. It seems that they are so big now that the left hand doesnt know what the right hand is doing.
I am not 100% sure that this is a LEGIT email from them so I will do more checking.
Anyone have a different reply to address than the one I have????
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RainyBear
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posted on June 19, 2002 12:42:51 PM
paloma91 - "From" and "Reply To" addresses can be easily forged. They mean nothing. The full headers of the message will tell you more about the sender.
Also -- I have a Citibank card and have not received any email like this. It's unthinkable that changing their web site would cause them to be unable to "retain your information." SCAM SCAM SCAM.
[ edited by RainyBear on Jun 19, 2002 12:45 PM ]
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paloma91
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posted on June 19, 2002 05:07:55 PM
If I copy and paste the from part of the header, would that be helpful?
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paloma91
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posted on June 19, 2002 05:12:35 PM
RainyBear, You might have a citibank credit card but did you ever sign up for their online service??? I did, a LONG time ago.
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jalleniii
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posted on June 19, 2002 05:31:33 PM
Different approach....same scam. It's either a) We lost all of your information or b) We need to update your account or c) Someone is attempting to access your account and you need to change your password or d) new web site......and on and on.
They all want the same thing..... your password. They have only one web site and that is http://www.c2it.com. All email messages from them will be [email protected], period. Anything else is a fraud.
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