jimmymunce
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posted on July 16, 2002 09:40:22 PM
Curious to know what the average pos/neg complaint ratio is amongst the eBayers here. I've got 4 negs out of 504 pos and I'm getting a little worried.
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richierich
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posted on July 16, 2002 09:48:20 PM
3861 positive
2674 unique
8 neutrals
3 negs
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jimmymunce
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posted on July 16, 2002 09:51:28 PM
ouch =-(
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zathras11
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posted on July 16, 2002 10:01:34 PM
My current eBay rating is just under 95% and
my all time rating (eBay, Yahoo, BidVille)
is almost 96%. I think that if you receive
positive feedback from 95 or 96 people out
of every 100 you deal with you must be doing
something right. I can honestly say that
all of my Negatives are from deadbeats and
therefore are undeserved. You see, I leave
feedback for EVERY high bidder, so I leave
myself open to it. Some people with lots of
Pos and no Neg are gutless and don't leave
feedback for deadbeats (because they fear
the Neg), which ends up hurting the entire
on-line auction community. I've been having
more than my average number of deadbeats
lately, unfortunately, but I will not change
my policy. Good luck!
Z
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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richierich
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posted on July 16, 2002 10:03:25 PM
I certainly would not worry about your 4 negs out of 504 feedback.
Unless they are all together - then I would think you had a really bad day.
If they were desired negs - now be honest with yourself - did you correct the problem?
If they are scattered over time - unless the comments are really bad NO BIG DEAL!
Did you put a factual responds on the negs? Stick to the facts. If you goofed up - say I goofed up.
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thedewey
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posted on July 16, 2002 10:34:25 PM
4,139 unique, 10,730 total.
3 negs ... one from a lousy seller when I first started eBaying in 1998 (I negged her, she retaliated), one from a bidder who didn't understand how to use PayPal and blamed me for it, and another from a bidder who failed to read the description and thought she was getting something else, and negged me without even bothering to e-mail. Both of these transactions were caused by lack of communication on the buyers' parts, and both ended up on positive notes.
12 neutrals ... 6 or 7 of which used to be positives but got changed when the bidder went NARU. 1 or 2 were left by me back in the "old days" when I wanted to respond to another comment. 1 was a neutral received 30 minutes after the auction ended saying "send my total so I can send a money order" (sheesh!). 2 were from a bounced-check-writer who wouldn't pay, and when I noted it in her feedback, she left retaliatory neutrals for me under two different ID's.
[ edited by thedewey on Jul 16, 2002 10:35 PM ]
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alwaysfun
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posted on July 17, 2002 05:10:03 AM
3445 positives. 2381 are from unique users and count toward the final rating.
6 neutrals.
10 negatives. 10 are from unique users and count toward the final rating.
Comes out to be about 99.7% positives. I am thrilled with my feedback. I don't back down all the time to buyers who try and sneak a freebie in where they shouldn't but I also give excellent customer service and offer refunds for items if it was broken upon arrival, etc.
I think that if you are under 98% positives then I would worry.
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Toptwo
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posted on July 17, 2002 08:20:38 AM
1130 positives. 770 are from unique users and
count toward the final rating.
1 neutrals.
5 negatives. 4 are from unique users and count toward the final rating.
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vetting
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posted on July 17, 2002 09:12:50 AM
Try to beat this ratio....think mine might be one of the highest on ebay as far as total to unique goes...
6028 positives. 1811 are from unique users and count toward the final rating.
8 neutrals. 1 were converted from users no longer registered .
5 negatives. 5 are from unique users and count toward the final rating
Right now the ratio is 3.328:1
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bidsbids
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posted on July 17, 2002 09:57:48 AM
Overall profile makeup 1537 positives. 1410 are from unique users and count toward the final rating.
5 neutrals. 5 were converted from users no longer registered .
0 negatives. 0 are from unique users and count toward the final rating.
---------------
Many sellers must hate me because there are hundreds of feedbacks that say something like "WOW! Received item in 3 days and was much better than described!"
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zathras11
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posted on July 17, 2002 11:39:29 AM
On July 17, 2002 09:12:50 AM, vetting, wrote:
>Try to beat this ratio....think mine might
>be one of the highest on ebay as far as
>total to unique goes...
>
>6028 positives. 1811 are from unique users
>and count toward the final rating.
>
>8 neutrals. 1 were converted from users no
>longer registered .
>
>5 negatives. 5 are from unique users and
>count toward the final rating
>
>Right now the ratio is 3.328:1
How do you do math? Throw out the Neutrals
as they mean nothing. You have 1811 Positives
and 5 Negatives from unique users (1816 total).
1811 / 1816 = 99.72466% (ie, darn good!)
or 362.2 positive to each negative (ie, ditto!)
Z
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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pelorus
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posted on July 17, 2002 04:39:53 PM
487 positive, 0 negative. I believe that computes to 100%. Oh, I have 1 neutral.
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rsmsportsga
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posted on July 17, 2002 04:56:26 PM
5802 positives. 3510 are from unique users and count toward the final rating.
13 neutrals.
5 negatives. 5 are from unique users and count toward the final rating.
Not sure what the ratio is, but the negatives were from newbies. One could not understand an item being damaged before they even sent payment (no money out for them and we apologized)...I guess we can not please them all...but we sure try!!!
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ahc3
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posted on July 17, 2002 07:58:31 PM
2452 Positives, 1782 from unique
4 Neutrals (10 total, 6 are no longer registered) and ZERO NEGATIVES (I have been selling on ebay since early 1997)
I'm shocked that I have zero negatives. I know one day it will arrive...
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sanmar
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posted on July 17, 2002 08:08:47 PM
I have 6 negs & my percentage is 98.20 positives, & 2 of these negs were from an idiot in Singapore who can't read. I state I ship only to USA He was mad because I wouldn't ship overseas. I don't think that is bad for 4+ yrs on eBay.
[ edited by sanmar on Jul 17, 2002 08:12 PM ]
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dadofstickboy
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posted on July 17, 2002 08:21:01 PM
2-1/2 years on Ebay.
Left 886 feedback.
Received 531.
Of which:
485 count.
0 Neu.
3 Neg.
1-two years ago, 2-in the last month.
From buyers I belive only bid to be able to leave Neg.
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jalleniii
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posted on July 17, 2002 10:30:23 PM
Selling for 18 months:
1218 positives
1118 unique
0 neutral
1 negative
Have left 1795 feedback
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twinsoft
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posted on July 17, 2002 11:00:45 PM
97.89% positive ratio with 4392 unique positives. You do the math.
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tomwiii
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posted on July 18, 2002 03:43:55 AM
1427/1049/0/0
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toolhound
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posted on July 18, 2002 04:01:08 AM
2160 positive
1878 unique
10 neutrals 3 converted
7 negs
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ihula
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posted on July 18, 2002 05:31:05 AM
Seller for 3 years:
3684 total positive
3184 Unique users
4 Neutrals
3 negatives
1 negative was "great seller - fast ship" (she apologized for hitting the wrong button)
1 negative was because I didn't rewind the video before I shipped it (she must be working at blockbuster)
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