posted on July 28, 2002 05:29:11 PM new
The first thing I noticed: end of auction notices trickling in from Tuesday, July 23. As of a few minutes ago, I was still getting them - one or two at a time. I've seen them be slow (who hasn't?) but never quite like this.
The second thing that was strange: I received a "request total" email yesterday. When I opened it, it was from a lady who had emailed me Wednesday that her payment was in the mail (and was in my mailbox yesterday when I checked). I wrote her, thinking perhaps she had another auction she needed info for. She replied that she didn't send it (the 'request total'), but she had been "getting a few of those too". (????)
So why are the EOAs so slow? Is eBay screening them, or something? My listing confirmations and other emails are immediate.
posted on July 28, 2002 05:40:43 PM new
Haven't you heard of the "Phantom of the Auction"? Meg's being haunted by someone who believes she stole their PEZ collection! Leave negative feedback under "don'tpezmeoff". But then again they would be naru, wouldn't they?
posted on July 28, 2002 06:20:52 PM new
glad to see its not just me being tormented by the phantom of the auction. ive had auctions won with buy it now yet i get end of auction emails stating it wasnt a won auction. eoa notices 3 days later. i never knew the auctions were closed until i just happened to check my feedback page and noticed mt ended auction in the list.
posted on July 28, 2002 06:21:15 PM new
YES!! I received an End of auction this morning, the auction ended 4 dayys ago & the buyer payed by P/P. IK shipped on Friday./ What is with the delay??
posted on July 29, 2002 01:19:38 AM new
New and untested forms of email that Ebay is using, that's what. Ever since they changed the end of auction emails to "Good News" and "Item did not sell", they have been coming in from 24 to 36 hours after the auction closed. The old style ones were coming through in two hours, tops.
posted on July 29, 2002 10:13:03 AM new
I had this problem several months ago. I first thought it was my ISP, and got nowhere fast. I then complained to eBay, and got a standard reply: "We're sorry... "
I then went to a newsgroup and asked for help to decipher the e-mails headers. Several folks volunteered some very useful information.
At that time, eBay launched the EoA e-mail and it went from the "generating" server to the e-mail server. Then it sat there for several days. The server finally woke up, and shipped the mail.
I forwarded the headers to eBay along with my understanding of what happened - and got a standard reply: "We're sorry..."
So, sometimes, when hundreds of thousands of auctions end in a short period of time, their e-mail servers get swamped. And for some unknown reason, it takes several days to clear out the e-mails.
====
Here's a segment of one of the headers from and auction that ended on a Saturday night back in April. I got the e-mail on Monday:
> Received: from kira.ebay.com by mta015.verizon.net
> Mon, 15 Apr 2002 02:55:06 -0500
> Received: from tunafish.sjc.ebay.com by kira.ebay.com
> Mon, 15 Apr 2002 00:52:14 -0700
> Date: Sat, 13 Apr 2002 20:11:55 PDT
This one didn't GET to Verizon until Monday. The email
client/application that created this email claims it was sent on
Saturday. Even if that's true, ebay's "intermediate" server
(tunafish.sjc.ebay.com) did nothing with it for a VERY long time.
Basically, they sat on it for over 2 DAYS before Verizon ever saw it.
posted on July 30, 2002 04:04:18 PM new
Same problem. EOA's coming several days late. I've already rec'd payment. I never rec'd one EOA at all. Happened to see it on my sold items list, and contacted the buyer.
I DO like the new features on the EOA's. Maybe they'll get the bugs worked out. Fortunately, I use autmated e-mails to the WB's.
