lovetocook
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posted on October 24, 2002 12:19:34 PM
I sell items of a personal nature and all my auctions are private auctions. I just had someone email me and ask how it worked, etc. I told him my standard answer. This is his email back to me.
Hello i wrote to some of your former customers about the XXXXXXX and they told me that it did not work one bit. Please write me back explaing this.
I told him it is against ebay's policy's to write former customers - I also blocked him from bidding on my auctions and emailed ebay (yes, I'm a dreaded powerseller under a different ID)
Am I wrong - can people do that???? If so what's the point of having a private auction??
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computerboy
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posted on October 24, 2002 12:23:39 PM
This individual had no right to contact your customers and you did the right thing in turning them in to eBay. I would have done the same thing, especially for goods that were being offered in private auction in the first place.
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rarriffle
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posted on October 24, 2002 12:47:24 PM
You definitely did the correct thing. he had no right to contact your buyers...the nerve of some people amazes me!
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logansdad
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posted on October 24, 2002 12:49:46 PM
If you are running all your auctions as private, how did the seller know who your winning bidders are?
"An Army of One"
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lovetocook
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posted on October 24, 2002 01:05:11 PM
I asked him that and he said he just looked in my feedback profile and guessed which ones to email. Not all of my auctions are private - just certain ones. The auction number comes up private, but the buyers name must come up like any other auction. I questioned how he got a response from everyone so fast (he emailed me back within 15 minutes of supposedly emailing them and this was his response:
"hey if someone is online they can respond fast, whatever it doesnt matter your a fake anyways, have fun ripping people off."
Now I get this from him after I told him that I turned him in:
"break what rules? Look i just asked u a ? in the first place, your the one who called me a liar when i wasnt lying about talking to people u have done business with. If u dont believe me thats your business but i did email and talk to 2 of your customers."
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tooltimes
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posted on October 24, 2002 01:07:29 PM
Some people merely bluff.
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capolady
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posted on October 24, 2002 01:09:38 PM
Another village is missing their idiot!!!
Blocking this one was a smart move. He'll eventually go away. With my luck lately I'll probably get him next.
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lovetocook
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posted on October 24, 2002 01:17:13 PM
I've been doing this awhile and some people still amaze me. I just hope that ebay really does do something with him - warning, suspension, anything. I hope he's at least sweating a little right now.
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Libra63
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posted on October 24, 2002 01:42:19 PM
I have had sellers email me and ask me if a certain bidder paid me. I also bought something and another bidder emailed me asked how I like the product. I wrote back. I don't mind asking. I also wouldn't care if someone emailed any of my buyers. Maybe the buyers mind it and if so they wouldn't have to answer.
If you sell a good product why should you care.
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lovetocook
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posted on October 24, 2002 01:59:01 PM
I guess I care because I made it a private auction for a reason. I also personally think that if I bid on a private auction I would expect that my identity would protected somehow. I do stand behind my product, offer a money back guarentee, and even told the person that I would send him references from past buyers (I have 3 emails stored in my computer as "testimonials" from previous buyers), but I would have to ask their permission first. he took it upon himself to gather his own references.
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TAPIRBACK
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posted on October 25, 2002 09:13:06 AM
WHAT DO YOU MEAN THE BUYER HAS NO RIGHT TO CONTACT PREVIOUS BUYERS?
WHAT IS THE SELLER IS SELLING CRAP?
EBAY CAN MAKE ALL THE STUPID RULES THEY WANT BUT THERE IS NO LAW PREVENTING ANYBODY FROM CONTACTING ANYBODY.
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uaru
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posted on October 25, 2002 09:42:06 AM
I don't think that's an eBay violation. I don't see how it could qualify as auction interference as the bidder is simply asking for input from a former buyer.
If anyone can find terms on eBay's rules that forbids this I'd like to see it.
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tooltimes
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posted on October 25, 2002 11:06:49 AM
Here's all I could find about 'Private Auctions' on ebay.
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What is a Private Auction?
When a seller chooses to make an auction private, the User IDs of bidders is not displayed on the listing. The seller is able to view the User ID of only the high bidder during the listing, and only the winning bidder when the listing ends. In a Buy It Now listing, Private Auction hides the identity of the buyer from everyone except the seller.
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From what I've read on the very confusing ebay help pages I believe it is okay to contact the bidders and ask for info on the seller or seller's auction item(s).
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capotasto
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posted on October 25, 2002 05:04:21 PM
"The auction number comes up private, but the buyers name must come up like any other auction."
Must?
Haven't you checked?
If it does, then in your EOA advise your private buyers not to leave feedback.
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meadowlark
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posted on October 26, 2002 06:36:09 AM
I was interested in purchasing a time share that was offered on Ebay at a ridiculously low price by a seller. The time share was at my favorite seashore vacation spot, in a high rise resort. I looked at the seller's feedback and contacted a buyer who'd purchased a timeshare at that specific resort. I wanted to know how the sale went, were the realtor and the ebay broker honest, was the property in good condition, etc.
The earlier buyer was more than happy to share her experience. It gave me all the data I needed to kake a decision.
There are few instances where I would attempt to contact another seller's buyer. This was one.
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tooltimes
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posted on October 26, 2002 08:51:30 AM
I bought an air bed mattress on ebay and had a potential buyer of the item from the same seller email me about the item. I always try to be helpful ( Golden Rule ). I see nothing wrong with potential buyers emailing other buyers about an item or seller.
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