posted on December 11, 2002 09:23:55 AM
I have a buyer that sent her payment late. I remember getting it but I lost the money order and the envelope she sent it in. I have emailed her twice for her address only telling her I need it to ship her items. She will not respond to the emails. Please help with suggestions.
posted on December 11, 2002 09:37:04 AM
I thought about doing that but I knew I was not going to get an address. Oh well I got her number, will see if it works. Thanks.
posted on December 11, 2002 09:49:03 PM
Do not go out of your way to try and find an address. This person could have moved since the last phone listings. Wait for the person to e-mail back. If they do not, you are that much richer.
posted on December 11, 2002 11:49:45 PM
Or this buyer could have had a personal emergency, be in the hospital, have a dead loved one or a dead pet. . . . the list goes on and on. I've seen all of these things happen with buyers; eventually, if they really wanted the item, they'll get in touch with you. I agree with someone here, don't mail it and chance sending it to the wrong address. (I'd just try e-mailing once a week until resolved.)
