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 neonmania
 
posted on January 30, 2003 10:02:24 AM
Recieved from customer.....

>I have not received notice that this item has shipped. Too much time has passed and I no longer have a need for the item.
>Please credit my account through Paypal.

Of course the reason they had not recieved notice of shipment is because I nevver recieved the payment. I pointed this out - strangely no respose.

 
 TomServo92
 
posted on January 30, 2003 12:18:13 PM
Hmmmm...maybe trying to pull a fast one on you?

 
 tomyou
 
posted on January 30, 2003 01:00:56 PM
Odds are they made a minor mistake in your e-mail address and they think they sent it to you. It won't show as completed in their account but many people are not sure how that works and he thinks for some reason you didn't claim it. This happen to me on occasion and a kindly worded e-mail pointing out and expalining the potential problem usually resolves it with payment being made correctly.

 
 computerboy
 
posted on January 30, 2003 01:10:21 PM
The Golden eBay rule is that it is always the seller's fault.

We go around in circles with these issues each and every day. It's just a part of selling online.

 
 fluffythewondercat
 
posted on January 30, 2003 02:19:06 PM
When faced with a PayPal payment claim, I always ask for a transaction number.

That usually ends it right there.

 
 neonmania
 
posted on January 30, 2003 03:30:00 PM
I told them that I would be happy to discuss the matter once they provided proof of pament. I told them I had searched b y both itme number and their email address but had not found any records and asked that they pleseprovide me with the PayPal transaction number. I have not heard from them since.

 
 
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