Home  >  Community  >  The eBay Outlook  >  It is way past time ebay did something about this


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 soshoeme
 
posted on July 7, 2003 09:39:41 AM new
out of lurking...

In the past 16 days I have had:

37 auctions ended using BIN.
Of those 37 auctions, 24 were ended by bidders with zero feedback.
18 of those with zero feedback had registered the same day they used BIN on my auctions.

Out of the 37 BIN auctions only 12 users have paid me. Only two of those 12 were newbies.

Out of the other 25 deadbeats not one has emailed or contacted me in any way.

I looked at the bidding of some of the zero feedback and one of them ended about $700 (in a matter of one hour) in auctions from sellers besides me. She is racking up negs, because she hasn't paid them either. Many of the other non-payers have also ended numerous auctions from other sellers.

My total NPB from zero feedback ebayers who used BIN $1086.

These are just the ones I have been able to file NPB alerts for. I have many more that, have not contacted me or paid that I can't file alerts for yet.

Of course I am out my fees for all of those auctions. This is enough to make anyone droopy and frustrated.

I thought ebay was going to have a system where sellers could make bidders pay immediately using paypal. If so when will they start.

back to lurking...with extreme droopiness...
 
 neonmania
 
posted on July 7, 2003 09:51:38 AM new
They are slowly phasing it in across the various catagories. They started with the DVD and CD catagories
~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~
I have not failed. I've just found 10,000 ways that won't work.
- Thomas Edison
 
 REAMOND
 
posted on July 7, 2003 09:59:06 AM new
I thought ebay was going to have a system where sellers could make bidders pay immediately using paypal.

The system exists now- just don't accept anything but Paypal.

There is no way eBay will force all buyers to use use Paypal, nor use an instant payment method. Sellers that only accept Paypal also find that they lose a large number of potential buyers that simply do not use credit crads nor paypal.

I am begining to think that some of these 0 FB NPBs are competitors using fake IDs to get competitive items off the market.




[ edited by REAMOND on Jul 7, 2003 10:44 AM ]
 
 AuctionAce
 
posted on July 7, 2003 10:09:17 AM new
There's already a whole boatload of sellers that only accept Paypal and if 70% of all sellers offer PP and if a huge majority of all payments made to these sellers is made by PP then maybe that's the way to go? Half.com collected the fees and took that hassle away AND charged 15% to do so therefore it may be a deal to chose that option. I'm tempted. No more deadbeats, especially on BINs My NPB ratio went way up recently.
------------------------------------------
"See you in Church if you sit by a window !"
 
 soshoeme
 
posted on July 7, 2003 10:15:48 AM new
Thanks for the heads up neon. I found more information on the immdeiate payment option. It hasn't come to apparel yet.

http://pages.ebay.com/help/sell/immediatepayment.html

http://pages.ebay.com/help/buy/immediatepayment-buyer.html




I am begining to think that some of these 0 FB NPBs are competitors using fake IDs to get competitive items off the market.

That idea has been festering in my mind also.

Ebay isn't trying to force all buyers to use paypal. They are giving the seller the option to require payment via paypal BEFORE the auction will be ended with BIN. If they had that feature in the apparel category now, I would not have had to start this thread.

I only accept, ecount, bidpay or credit cards through my merchant account anyway, so I would not be loosing customers that don't like paypal or credit cards... I don't have them now.


back to lurking...droopy...with a gleam of hope...

 
 AuctionAce
 
posted on July 7, 2003 10:21:58 AM new
Here are some interesting Paypal links

https://www.paypal.com/cgi-bin/webscr?cmd=_ppp-overview

sublink

PayPal Preferred Rewards


To become PayPal Preferred and earn cashback, you need to be an active eBay seller with at least one auction every three weeks and make PayPal the only online payment option advertised in your auctions with logos and hyperlinks. PayPal will spot-check listings once a week.

What are examples of other "online payment options"?
Yahoo PayDirect (compare)

Which payment options can I still advertise, along with PayPal?
Checks
Money orders
Other offline payment options
Note: You can still mention other online payment services in your end-of-auction email to buyers. The only requirement is that PayPal is the only online payment service advertised using logos and hyperlinks in your eBay listings.

Sounds like a deal to me.




------------------------------------------
"See you in Church if you sit by a window !"
 
 REAMOND
 
posted on July 7, 2003 10:51:05 AM new
To require immediate payment from your buyer, you must:

Specify shipping costs

Having a flat fee is easy enough for CDs/DVDs, books etc., but there are a lot of things that will not lend themselves to a flat shipping rate.

I don't have much faith in this system working very well or being very popular. I use BIN and even with a flat shipping rate and all the information provided to the buyer by eBay, including shipping and total, I still get emails from buyers wanting to know how much to pay and how to pay.


 
 shop4shoes
 
posted on July 7, 2003 10:57:58 AM new
I don't have much faith in this system working very well or being very popular. I use BIN and even with a flat shipping rate and all the information provided to the buyer by eBay, including shipping and total, I still get emails from buyers wanting to know how much to pay and how to pay.

I think you are misunderstanding the system. The seller puts everything in the checkout that is needed...shipping, tax, insurance. The buyer uses buy it now. A page comes up telling the buyer that the item has to be paid for right then with paypal or the listing will not be ended.

No quibbling, or deadbeats.

It is a good idea. I read somewhere that sellers of tickets were very enthusiastic about it.
 
 neonmania
 
posted on July 7, 2003 11:14:10 AM new
Why are flat shipping rates difficult? I have used them since I started on ebay and have never had a problem. Truth be told, they are a hell of a lot easier than figuring out zip to zip rates for every item. Also if you have your shipping rate entered in the auction format, the PayPal form picks it up. Buyers that write to ask are generally ones that are not going to be using PayPal or are among the group that are just plain lazy and want someone to hold their hand. They wqill want that no matter what but luckily they are not the majority.
~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~
I have not failed. I've just found 10,000 ways that won't work.
- Thomas Edison
 
 REAMOND
 
posted on July 7, 2003 11:20:58 AM new
I think you are misunderstanding the system. The seller puts everything in the checkout that is needed...shipping, tax, insurance

With BIN the sellers has all that information entered, and I STILL get emails from the buyers asking how much to pay and what payment methods. Nearly 40% of my BIN sales get payment questions from the buyer.

Flat rate shipping gets very tricky if you sell heavy or bulky items.

Throw in international buyers and you have yet another issue with a flat rate shipping fee.

As I said before, there are some items that lend themselves well to a flat rate fee, but there are just as many that do not. That is why eBay now proides sellers with buyer zip codes on EOA notices.


 
 sanmar
 
posted on July 7, 2003 11:23:44 AM new
neon: It would be almost impossible for me to use a flat shipping rate. For an example I sell a set of silver flatware that weighs 12 lbs w/case. & then I sell a butter dish which weighs 2 lbs. Where do I put in a flat rate? It just isn't feasible for me.

 
 neonmania
 
posted on July 7, 2003 11:51:07 AM new
By Flat rate we are referring to one shipping rate that applies to all zip codes for the specific item in question, not a rate that applies to every item you sell (That would be a blanket shipping rate)
~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~
I have not failed. I've just found 10,000 ways that won't work.
- Thomas Edison
 
 shop4shoes
 
posted on July 7, 2003 11:52:01 AM new
With BIN the sellers has all that information entered, and I STILL get emails from the buyers asking how much to pay and what payment methods. Nearly 40% of my BIN sales get payment questions from the buyer.


That is moot with this system. They can not use BIN if they don't pay right then using paypal and the info you entered.

You won't need to worry about there being payment questions. If they don't pay right then, using paypal. the auction will not end. It can't be much clearer than that for the potential purchaser.

You will probably get questions like: "I really want this item, but I can't pay you until I get my first paycheck in 4 weeks. Why won't BIN let me end the auction without paying first?"

Ebay also has some sort of shipping calculation based on zipcode now. I don't know how it works, but I think it can be integrated into the checkout along with your handling fees (which are hidden).




[ edited by shop4shoes on Jul 7, 2003 11:53 AM ]
 
 shop4shoes
 
posted on July 7, 2003 12:04:21 PM new
Shipping calculator info:

http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?emitsellershippingcalculator

http://pages.ebay.com/help/buy/ship-calc-buyer-overview.html




[ edited by shop4shoes on Jul 7, 2003 12:09 PM ]
 
 techanalysis
 
posted on July 7, 2003 01:54:17 PM new
Flat rate shipping is totally impractible on large items, especially if you live on the coast with a zone 8 customer. The difference between a local and a long-distance UPS or Fedex can be many times; why punish local buyers with higher rates?

I know as a buyer myself I try to buy locally (relatively, of course) if the item is heavy or large and I have a choice of more than 1 seller.

Just my 2/100ths of a dollar

 
 AuctionAce
 
posted on July 7, 2003 08:09:53 PM new
It's hard to buy locally when the seller is allowed to put "USA" in the location box.
------------------------------------------
"See you in Church if you sit by a window !"
 
 techanalysis
 
posted on July 7, 2003 08:39:32 PM new
Yeah, I love those locations, along with "Discount Parts Capital of the World!"

These new pages don't allow html in the location field anymore so maybe we'll also be spared the waving flags, running cats, etc.
[ edited by techanalysis on Jul 7, 2003 08:40 PM ]
 
 lovepotions
 
posted on July 8, 2003 01:59:50 AM new
I am very surprised noone has mentioned the ABSOLUTE NIGHTMARE we will all encounter if why offer combined shipping rates for multiple purchases.....


If your customer is forced to pay for the item and shipping what is going to make them go and buy a 2nd item and pay a 2nd full shipping rate, what if they are interested in 10 different items???

Overall my combined shipping rate is pretty exact to how much it will cost to ship an order.


For example I sell a VAST VARIETY of potions in a 4oz. bottle.... My standard shipping across the board for a 4oz. bottle is $3

If you want 2 and you go to my checkout shipping combined will be $3.50-$3.75 and roughly 50-75 cents for each aditional 4oz. bottle (other products with different rates have different secondary add on shipping rates by weight)

Through the new system that customer would be force to cough up $6 shipping and not be happy about it.

I/WE of course would be sucking down a whole lot more 30 CENT paypal transaction fees if each item HAD TO BE PAID seperately

Andale, Vendio, Auctionworks, Channel Advisor and all the rest that offer storefronts for add-on opportunities (they get a cut off the add-ons) would not be happy about it either. As well as the seller LOSING add-on sales in the checkout/storefront


On a side note a POSITIVE SIDE would be a damn lot of people would be emailing sellers for OFF EBAY SALES to get combined shipping rates.......I GUARANTEE IT!!!

If you are the type of seller that regularly sells fixed price and a large percentage of your customers buy more than one item at a time your FVF tally due to Ebay will sink like a brick...

Does Ebay ever think of these things....


http://www.lovepotions.com
 
 blackjack21
 
posted on July 8, 2003 04:04:33 AM new

Hi everyone. Regarding the "Paypal Preferred"
requirements that Paypal be the only "online" method of payment, does anyone know for certain if that would exclude Bidpay? They're sort of online, sort of not, due to the actual mailing of physical paper checks to sellers.

Thanks
Jack

 
 neonmania
 
posted on July 8, 2003 08:46:07 AM new
Love - the buyer can change postage amounts on the PayPal for. Just readjust your shipping charge to $1 for each additional bottle to compensate for the additional PayPal charges on seperate payments and you are ready to run.

I think what you may be forgetting though is that the Buy Now/Pay Now option is voluntary. ou are not required to take part. It is just a way for buyers for whom it is appropriate to cut down on deadbeats.
~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~ ~~~~~
I have not failed. I've just found 10,000 ways that won't work.
- Thomas Edison
 
 AuctionAce
 
posted on July 8, 2003 09:04:18 AM new
Hi everyone. Regarding the "Paypal Preferred" requirements that Paypal be the only "online" method of payment, does anyone know for certain if that would exclude Bidpay? They're sort of online, sort of not, due to the actual mailing of physical paper checks to sellers.

According to the PP site you can offer other online payments in your EOA letter but not on your auction. The other condition is that you do not check the other online payments accepted box in the Payment Section.

I've only had about three or four BidPay payments in the thousands of ebay transactions so it's no biggie for me.



------------------------------------------
"See you in Church if you sit by a window !"
[ edited by AuctionAce on Jul 8, 2003 09:05 AM ]
 
 
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