posted on September 30, 2003 06:12:03 AM
I just read that it is going away as of next month! Looks like they are referring everyone to bidpay for online auction payments
posted on September 30, 2003 06:29:59 AM
kudo to paypal,billpoint went out and now c2it,
hard to believe,as citicorp does not pull the plug that easily,e commerce is here to stay,there is room for many players.
are you sure,as c2it has more than just auction payments.
-sig file -------The thrill is gone!!
Talk about missed opportunity! They had the potential to give PP a real run for it, but due to gross mismanagement & incompetant execution, they now make ExchangePath look well-managed!
posted on September 30, 2003 08:00:14 AMCLOWNS & PRETZEL-CHOKERS, INC:
Important Details and FAQs
The following links provide information regarding the discontinuance of c2it service as of November 9, 2003, including how this affects your c2it account and transactions you may have in progress at the time of closure. Please click on any link to view detailed information.
weRfools
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Questions with Answers
Discontinuance of c2it Service
When will c2it service be discontinued?
The c2it service will be discontinued as of November 9, 2003. As of this date, you will no longer be able to enroll in c2it or conduct financial transactions using the c2it service. However, you will be able to log on to www.c2it.com until February 22, 2004 for any of the following:
View your previous account activity and statements
View your balance
Update your address and phone numbers
Edit, delete or change e-mail addresses for your c2it account
Send and receive messages with Online Customer Service
Dispute a transaction using the online dispute form
Beginning February 22, 2004, the c2it website will no longer be available.
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How can I contact c2it after the service is discontinued?
After November 9, 2003, you may continue to contact us online using our Online Customer Service or by phone until February 22, 2004.
After February 22, 2004, you may contact us to request copies of your c2it statement or for any other inquiry by writing to us at: Customer Service Center, PO Box 6500, Sioux Falls, SD 57117-6500. For statement inquiries, please include the following information:
1) full name
2) primary e-mail address you used for your c2it account
3) phone number
4) dates of the statement(s) that you would like to receive
5) a copy of ONE of the following types of identification: social security card, valid US Driver's License, home or cellular telephone bill, gas or electric bill, bank statement
For all other inquiries, please include the following information:
1) full name
2) primary e-mail address you used for your c2it account
3) phone number
4) nature of inquiry
5) date of transaction (as applicable)
6) transaction confirmation number (as applicable)
7) recipient information for transaction (as applicable)
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What will happen to my c2it account once the service is discontinued?
Your c2it account will be closed when the service is discontinued on November 9, 2003.
If you have funds in your c2it account upon closure, a check will be sent to the address we have on file for you as of November 9, 2003. Checks will be mailed on or around November 18, 2003. Please allow 7-10 business days after November 18, 2003 to receive your check. If, for any reason, a refund is owed to you after initial checks are mailed on or around November 18, 2003, a subsequent check will be sent.
Please log on to www.c2it.com before November 9, 2003 and use the "My Info" section to review or edit the address we have on file for you.
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How can I get the money out of my c2it account?
Before November 9, 2003
Log on to www.c2it.com and use the "Transfer" feature to move the funds from your c2it account onto one of your linked bank or credit card accounts. You may also request a check, for a $3.00 fee, by selecting "Get a Check" in the "Transfer To" menu. Please see "Fees, Limits and Transaction Timeframes" at the bottom of any page for more information on transferring cash.
PLEASE NOTE: Funds may not be transferred to a linked debit/ATM/check card. If you attempt to transfer funds to a debit/ATM/check card, the transaction will reject and the funds will be returned to your c2it account.
Beginning November 9, 2003
If you have funds in your c2it account, a check will be sent to the address we have on file for you as of November 9, 2003. Checks will be mailed on or around November 18, 2003. Please allow 7-10 business days after November 18, 2003 to receive your check.
Please log on to www.c2it.com before November 9, 2003 and use the "My Info" section to review or edit the address we have on file for you.
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How do I request a check if I do not want to put cash onto a bank or credit card account?
Before November 9, 2003, you can use the "Transfer" feature to request a check for funds in your c2it account. Simply select "Get a Check" in the "Transfer To" menu. A $3.00 fee will be deducted from the amount that you choose to transfer.
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U.S. Transactions
What if I send cash to someone in the U.S and they don't pick it up before the service is discontinued?
You should encourage anyone to whom you've sent cash to get the cash before November 9, 2003.
If the recipient does not get the cash before closure on November 9, 2003, the transaction will automatically expire and the funds will be returned to your c2it account (transaction fees will not be refunded).
PLEASE NOTE: If you fund a transaction using a linked bank account less than four business days before November 9, 2003, the funds will not become available to the recipient before the c2it service is discontinued and the funds will be returned to your c2it account.
On or around November 18, 2003, you will be mailed a check for all funds in your c2it account, including expired transactions that were returned to your account. Please allow 7-10 business days after November 18, 2003 to receive your check.
To verify your current mailing address, please log on to www.c2it.com before November 9, 2003 and use the "My Info" section to review or edit the address we have on file for you.
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I was sent cash via c2it but did not pick it up before the service closed on November 9, 2003. How can I get this money?
Since the cash was not picked up before the service closed on November 9, 2003, the funds were automatically expired and returned to the sender's c2it account. The sender will receive a check for all funds in their c2it account by the end of November 2003. For all inquiries regarding these funds, please contact the sender directly.
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Should I cancel outstanding Send Cash transactions before the service is discontinued?
You do not need to cancel outstanding Send Cash transactions (transactions that have not been picked up by the recipient) before the service is discontinued. Your recipient has until November 9, 2003 to get the cash. Please encourage the recipient to get the cash before this date.
If your recipient does not get the cash before closure on November 9, 2003, the transaction will automatically expire and the funds will be returned to your c2it account (transaction fees will not be refunded).
On or around November 18, 2003, you will be mailed a check for all funds in your c2it account, including any funds refunded due to an expired Send Cash transaction. Please allow 7-10 business days after November 18, 2003 to receive your check.
To verify your current mailing address, please log on to www.c2it.com before November 9, 2003 and use the "My Info" section to review or edit the address we have on file for you.
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How do I cancel a Send Cash transaction?
Before closure on November 9, 2003, you may cancel any Send Cash transaction that has not been picked up by the recipient. Simply click the "More Info" link next to the specific Send Cash transaction in your History. On the "More Info" page, click the link to 'Cancel this transaction'.
Once you cancel the transaction, the funds will be returned to your c2it account. You can then use the "Transfer" feature to move the funds from your c2it account onto one of your linked bank or credit card accounts. You may also request a check, for a $3.00 fee, by selecting "Get a Check" in the "Transfer To" field.
PLEASE NOTE: Funds may not be transferred to a linked debit/ATM/check card. If you attempt to transfer funds to a debit/ATM/check card, the transaction will reject and the funds will be returned to your c2it account.
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I cannot pick up my cash; what should I do?
If you cannot pick up your cash, please contact c2it Customer Service 24 hours a day, 7 days a week. See "Contact Us" at the bottom of any page for contact information.
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International Transactions
What happens if an international recipient does not receive the funds before the service is discontinued?
All international transactions initiated before closure of c2it service on November 9, 2003 will continue as normal and attempt to be delivered to the recipient.
If your recipient has not received the international transaction after a reasonable amount of time, you may contact us before February 22, 2004 online using our Online Customer Service or by phone. c2it will then initiate an international investigation to determine the location of these funds.
After February 22, 2004, you may contact us regarding an international transaction by writing to us at: Customer Service Center, PO Box 6500, Sioux Falls, SD 57117-6500. Please include the following information:
1) full name
2) primary e-mail address you used for your c2it account
3) phone number
4) nature of inquiry
5) date of transaction
6) transaction confirmation number
7) recipient information for transaction
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How long should it take for my recipient to receive money I've sent internationally?
All international transactions initiated before closure of c2it service on November 9, 2003 will continue as normal and attempt to be delivered to the recipient.
Delivery timeframes for international transactions may vary based on how you choose to send the funds.
International Direct Deposit/Wire Transfer - After we receive your International Send Cash request, the funds will generally arrive at your recipient's bank in two to four business days in most countries, and two to six business days for direct deposits to Austria. The time it takes for your recipient's bank to credit the funds into your recipient's account and make them available depends on the individual policies of the bank and country to which the funds were sent. c2it cannot control nor verify when the funds are credited to your recipient's bank account.
International Checks - International Checks are sent via 1st Class mail within two business days after we have received your request. Note that postal delivery schedules to and within individual countries can vary, so please plan accordingly.
Banamex Transactions - Transactions are sent as soon as you click "Next" on the Review screen and are instantly available to the recipient.
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How can I confirm that the international transaction I sent was received?
All international transactions initiated before closure of c2it service on November 9, 2003 will continue as normal and attempt to be delivered to the recipient.
To confirm the receipt of funds sent via direct deposit or check, you must contact your recipient directly. c2it cannot control nor verify when checks are received or funds deposited in an individual's bank account. For Cash Pickup @ Banamex transactions, you will receive an e-mail notification when the cash is picked up.
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My recipient received a different amount than the amount I sent in a direct deposit. What happened?
The difference can be a result of charges imposed by the recipient's bank or lifting fees assessed by any international bank processing the transaction. c2it has no control nor can we predict when an international bank will charge these fees.
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What does a recipient need to pick up cash at a Banamex branch?
The sender must provide the recipient with the reference number he or she received after completing the transaction. The recipient must also present one of the following types of original and valid photo IDs: Mexican Voters Registration Card (Credencial de Elector); Mexican Military ID (Cartilla Militar); Mexican Professional License (Credula Profesional); Passport (Pasaporte)*; U.S. Alien Resident Card (Tarjeta de Residented); U.S. Driver's License (for U.S. residents).
*If the recipient of a Cash Pickup @ Banamex is a Cuban citizen, in addition to the ID requirements explained above, they must also present proof of residency outside of Cuba. U.S. sanction laws require us to block these funds if they cannot provide this proof.
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How much time does the recipient have to pick up the funds from a Banamex branch?
All international transactions initiated before closure of c2it service on November 9, 2003 will continue as normal and attempt to be delivered to the recipient.
The recipient must pick up the funds within 30 days of the transaction date. If the funds are not picked up within 30 days, they will be returned to the sender via a U.S. dollar check to the address we have on file. Differences in the foreign currency exchange rate could result in the sender receiving a higher or lower U.S. dollar amount than the original transaction. The transaction fee will not be refunded.
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Does Citibank offer any other services for sending money internationally?
Yes. Below are some of the other services Citibank offers for sending money internationally.
For online international payments to other Citibank accounts you can visit www.citibank.com, open a Citibank account, and send funds to other Citibank accounts in the U.S or in 16 different countries using Citibank's Global Transfer Service.
Foreign nationals employed in the U.S. may qualify for an International Access Account from Citibank, Personal Banking for Overseas Employees (PBOE), to send money to other bank accounts overseas via Internet, or by fax, or by telephone. To learn more, please contact PBOE by phone at (813) 604-3192 or by email at [email protected] and request the special c2it offer.
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View Statements/Manage Information
How can I get my c2it account statement?
Before February 22, 2004
You may continue to access your c2it account statements on the c2it website until February 22, 2004. Simply log on to www.c2it.com and click the link to "View History/Statement".
Beginning February 22, 2004
After February 22, 2004, you may request copies of your c2it statement by writing to us at: Customer Service Center, PO Box 6500, Sioux Falls, SD 57117-6500. Please include the following information:
1) full name
2) primary e-mail address you used for your c2it account
3) phone number
4) dates of the statement(s) that you would like to receive
5) a copy of ONE of the following types of identification: social security card, valid US Driver's License, home or cellular telephone bill, gas or electric bill, bank statement
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How can I make sure the address you have for me is correct?
Before November 9, 2003
You may review or edit your address online by logging on to www.c2it.com and selecting the "My Info" link from My c2it. Any correspondence or refund check sent to you will be sent to the address we have on file for you as of November 9, 2003.
Beginning November 9, 2003
You may continue to update your address online until February 22, 2004 by logging on to www.c2it.com. Updating your address after November 9, 2003 will ensure that we are able to contact you if necessary before complete discontinuance of the service on February 22, 2004.
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Should I delete the linked accounts from my c2it profile?
No. It is not necessary to delete your linked accounts from c2it before the service is discontinued.
However if you would like to delete your linked accounts from c2it, you may do so before November 9, 2003 by logging on to www.c2it.com and clicking the "Managed Linked Accounts" link from the My c2it page.
As of November 9, 2003, your account will be closed and any information we have about you will remain private and secure.
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Troubleshooting
I forgot my password!
Until February 22, 2004, if you have forgotten your password, click "Forgot Password" on the Login page. You will be asked several questions to verify your identity, and then you will be able to create a new password.
To avoid forgetting your password, record the password (or hints for the password) in a private and secure location. You should never disclose your password to anyone.
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What if I have not received a check for the money that was in my c2it account when the service was discontinued?
Please make sure you have allowed sufficient time to receive the check. All checks will be mailed on or around November 18, 2003. You should expect to receive your check within 7-10 business days after November 18, 2003.
Additionally, please log on to www.c2it.com and view your history/statement to verify that you had funds in your c2it account as of closure on November 9, 2003.
If you have waited longer than 7-10 business days after November 18, 2003 and you have verified that you had funds in your c2it account at the time of closure, please contact us.
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c2it Debit Cards and Lines of Credit
What will happen to my c2it Debit Card once c2it service is discontinued?
If you have a c2it Debit Card without a Line of Credit
Your c2it Debit Card will be cancelled on November 9, 2003 and you will no longer be able to use it for transactions, including purchases or cash withdrawals.
If you have a c2it Debit Card with a Line of Credit
Your c2it Debit Card and Line of Credit will be cancelled as of October 1, 2003. As of this date, you will no longer be able to use your c2it Debit Card for any transactions and Citibank will no longer make available additional loans from your Line of Credit.
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What will happen to my c2it Line of Credit once c2it service is discontinued?
As of October 1, 2003, all c2it Lines of Credit will be terminated and Citibank will no longer make available additional loans from your account. You will be required to pay at least the minimum payment due on the c2it website through November 8, 2003. Thereafter, you will continue to make payments in accordance with your Agreement. We will provide you with additional information regarding payment procedures by e-mail or postal communications.
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posted on September 30, 2003 08:15:39 AM
i think they are just going to offer these features to folks who have accounts with citibank.
-sig file -------The thrill is gone!!
posted on September 30, 2003 09:37:00 AM
I never used them as a seller or a buyer. I never had a buyer ask me to accept payment through them either. They probably saw that ebay was going to make it more difficult to accept online payment outside of paypal. I wonder why when microsoft inserts the IE browser in the operating system the justice department investigates, but when Ebay tries to push out other online payments, all is ok..What is the difference (I don't agree with the microsoft suit, and feel that ebay has the right to push their own service)
posted on September 30, 2003 10:40:32 AM
Microsoft was a bit more pushy in their pursuit of browser dominance. There was a fine line and MS crossed it.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
posted on September 30, 2003 11:23:38 AMI wonder why when microsoft inserts the IE browser in the operating system the justice department investigates, but when Ebay tries to push out other online payments, all is ok.
Remember, eBay was a victim of PayPal's system also. eBay spent millions on BillPoint and even with 2 years of eBay's marketing muscle it failed against PayPal. If you can't beat em, buy em.
C2it going out of business!? They were never even in the game. The closest Citibank came to getting in the game is when they tried to buy PayPal.
posted on September 30, 2003 01:50:17 PM
I used it once for an Ebay purchase. They were offering $10 for using the service. It ended up to be a nightmare. The guy never got his money. It was somewhere in purgatory. So I ended up sending it through Paypal. I did save $10. Needless to say I never offered it to customers.
posted on September 30, 2003 04:34:48 PM
Well I'll be damned!! They are doing this to me on my 75th birthday. Oh well, I really don't care, never did use them anyway.
posted on October 3, 2003 04:34:39 AM
I'm rather upset with this.
I was holding out on all hope that paypal wouldn't be the ONLY OPTION on Ebay and it is turning out that way.
Ebay makes it very difficult to be an adult product seller even though only 15-20% of my listings are adult merchandise.
Anyone of you that cry about the injustice of Ebay and the UNEQUAL and very NON-Level playing field Meg loves to have quoted in interviews still does not and never will match the inequality and injustice done to the mature audiences sellers.
Paypal had no problem with adult merchandise HELL they even allowed gambling sites.
When Ebay bought paypal I had a sick feeling in my stomach that eventually Ebay would force paypal into their puritanical imposed moralism.
Sure enough it happened. June 12th to be exact.
C2it joined the fray when everyone else was making online payment services ...... about the same time as FLOOSE remember them?
C2it owned by none other than CITIBANK
CITIBANK with more money resources and power than Paypal and Ebay combined.
Hope was citibank and its millions of customers would be prompted to use C2it but no effort was ever made in doing so.
The coding was crappy the navigation if you didn't freeze was shoddy.
My hope was placed into a realy strong and powerful bank to go head to head and come out the winner.
They put no effort into it at all.
Just think if Citibank had a C2IT account set up automatically for every one of their millions and millions of card holders. They could have more accounts ready to go in a single day than paypal created in 4 years
posted on October 4, 2003 06:00:26 AM
look at it from citicorp point of view,if it does not look like an attractive investment,then scrap it.
i recall one time they have FOCUS which caters to high networth individuals,after a few years,they scrapped that .
how many of us know that USPS has a service for ebay sellers/buyers??
-sig file -------The thrill is gone!!
weRfools