posted on February 19, 2004 10:45:32 AM
I am so mad! I ordered a printer laser cartridge from somebody off ebay and
1. it took 2 days to ship. ok, I can live with that but here's the kicker.
2. they shipped it media mail.
There is no frigging way this qualifies as Media Mail unless I'm sadly mistaken.
here's what they say in all their auctions:
[b] SHIPPING .!. PLEASE READ THIS .!.
We do not make ANY profit on Shipping & HANDLING! [/b]
Fact #1 If you buy 1 item we lose money or break even on the transaction!
Fact #2 Your total cost of our items are at or below wholesale with shipping!
Fact #3 We have at least one employee hour to process every order.
Fact #4 S&H breakdown: Labor & Packaging - (50%), Postage - (50%)
Real costs factored into the shipping & handling fees of each item:
Order Processing (emailing, invoicing, faxing PO's, creating shipping label)
Packaging Material (good box, tape, bubble wrap, foam pack)
Boxing (labor packing, 3/4 hr. per day driving to post office/freight company)
Insurance - ALL our shipments are fully insured (we pay/handle claims)
Delivery Confirmation (always costs extra through Post Office)
Fanatical Customer Service after the order (Toll Free# 888-465-9222)
Items ship in 1-3 business days of payment receipt, depending on workload.
Handling charge is 50% of basic shipping if you arrange your own freight.
10.00 - per EACH item - Continental US 48 States only Ground
15.00 - per EACH item - Canada by Ground (Estimated)
(why isn't my UBB code working?)
[ edited by glassgrl on Feb 19, 2004 10:48 AM ]
posted on February 19, 2004 10:49:47 AM
I KNOW the feeling! A few months ago I bought some vitamins on eBay and they were shipped Media Mail also...
edited to add: Forgot to mention they came in a Priority box turned inside out.
__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
[ edited by wgm on Feb 19, 2004 10:50 AM ]
posted on February 19, 2004 10:57:54 AM
Now you know why ebay has so few bidders. You can only get burned so many times before you no longer consider buying on ebay as a viable method of acquiring items.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
posted on February 19, 2004 10:59:51 AM
i buy my ink cartridge,paper from our local comp usa or best buy.
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on February 19, 2004 11:07:56 AM
It was a Laser cartridge.
and I should of bought it locally.
Interestingly enough the phone just rang and it was a guy with that company and he said that he "caught the mistake" since the package hadn't gone out yet, and he's having it shipped FedEx.
His excuse was that it got mixed in with some other packages that were media mail. When I first checked their feedback before I bought they didn't have any negative feedbacks. Since I bought my cartridge they have gotten a neutral because it took a month to get there. What do you want to bet it was because it went media mail?
Moot point. I sent a letter to Harry since they're using Endicia to print their postage. That was my ending remark when I hung up from the first phone call, the guy said "why you work for the post office?" and I said, well I'm sure Harry @ Endicia would be interested in hearing it. Whether he is or not is no skin off my nose. That just teed me off that they went on and on about shipping costs and then they shipped it media mail.
posted on February 19, 2004 11:56:02 AM
Proves once again that all eBay sellers should be required to pass some sort of business and intelligence test.
Do buyers really care about facts 1-4? NOOO Do buyers want to read about there frickin bubble pack and box problem? NOO...
They know there big profit comes from porking the Post Office and they are not only feeling guilty, but hoping no one turns them in.. do the right thing Glass, bust'em!
posted on February 19, 2004 12:18:55 PM
If these post office cheaters aren't busted or at least turned in, nothing will change.
Remember: "If you do what you've always done, you'll get what you've always gotten."
I for one would rat on them. It's outrageous and will someday destroy legitimate media mail usage for all of us.
___________________________________
THOUGHT FOR THE DAY:
You read about all these terrorists --- most of them came here legally, but
they hung around on these expired visas, some for as long as 10 -15 years.
Now, compare that to Blockbuster; you are two days late with a video and
those people are all over you. Let's put Blockbuster in charge of
immigration.
posted on February 19, 2004 12:40:37 PM
The vitamins I bought had a s/h of $10.00 - and the Media postage on the package was less than $3.00.
I filed a complaint with eBay, PayPal, and the USPS. The seller would not answer any of my emails - that is, until she started getting the complaints I had filed. Then she sent me a nasty email for trying to get her in trouble. As GG said "no skin off my nose".
As I said in the thread I had on my experience, I had no problem with the $10.00 s/h - it was the fact that she used MM to send bottled vitamins.
Go get 'em, GG!
__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
posted on February 19, 2004 12:44:57 PM
you had no problem with $10.00 S/H on a bottle of vitamins? could you please ship me some of that extra money you have lying around?
this is exactly why bidders are leaving ebay...theft is theft no matter how you spell it...s/h in this case.
posted on February 19, 2004 12:49:49 PM
Glassgrl, Try these guys for ink they ship fast the price is right and their ink works well. http://lasermonks.com/
posted on February 19, 2004 12:54:49 PM
rarriffle - it was for 4 bottles, if I remember correctly. They were from GNC, and a great buy. I checked the s/h before I bid, and was okay with it. I think it was reasonable to guess the very least method the seller would use would be Parcel Post, but I was thinking more along the lines of Priority, UPS or FedEx Ground. I would not have objected to any of those methods - I find the misuse of MM was unacceptable and why I filed the complaints.
__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
posted on February 19, 2004 01:10:18 PM
wgm said-
rarriffle - it was for 4 bottles, if I remember correctly. They were from GNC, and a great buy.
///////////////
HERE WE GO AGAIN,ITEM(S) A GREAT BUY!!
HOW SO??
WELL,I CANT FIND THAT KIND OF PRICE IN THE STORE WHICH PAYS FOR RENT,LIGHTS AND DECOR.
I WOULD RATHER FIND A GREAT BUY FROM SOMEONE I DONT KNOW ON FLEABAY AND EXPECT HIM/HER TO BEHAVE LIKE A REGULAR RETAILER!!!!
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on February 19, 2004 01:10:21 PM
I'm not upset about the $10.00 shipping cost, I just object to them charging that much and then shipping it out media mail.
I guess my first thought was "that will take forever to get here" and then my second thought was the thread here sometime back where everybody was complaining about the PO opening their media mail packages because so many people had misused the service.
I buy a lot of books and I wouldn't want them to be opened and inspected on some of them, since they're rare or collectible. If the sender had spent time and care packing it, I could just imagine what it would look like after the PO got through rifling through it.
Fluffy, Endicia because of:
A package was shipped to you on 02/26/2004 via U.S. Postal Service Package, Media Mail to the following address:
My Name
Address
State
The following optional services were used: None
The package's Delivery Confirmation ID is 028052139070XXXXXX
To check the delivery status of your package at any time please visit:
http://www.endicia.com/status.cfm?pic=028052139070XXXXX
posted on February 19, 2004 01:12:12 PM
SO,so do you want endicia to punish the seller??
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on February 19, 2004 01:16:28 PM
I love these statements about bidders leaving ebay because of shipping. No one is going to leave ebay if the total cost is lower than their local cost or the item is unavailable locally.
Do you really believe there are people out there saying - Well yeah, I saved 20% off retail even with shipping but I feel I still paid to much so, to hell with ebay - I'm paying retail from now on.
Where does this... all the bidders are leaving spewage come from anyway? Sure there are fewer bids per item but then there are a lot more items these days.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
[ edited by Fenix03 on Feb 19, 2004 01:18 PM ]
posted on February 19, 2004 01:17:16 PM
glassgrl: Maybe I am dense (no, likely) but I still don't see it.
I get it that they used Endicia to print the postage, that they "told" Endicia it was Media Mail and that as far as anyone knows, toner doesn't qualify for Media Mail. I'm with you so far.
But I don't understand why Endicia would punish the seller, who is a customer. Just like you are. Would they want to get involved in customer squabbles?
Maybe there's something going on with Endicia I don't understand. Lord knows I could never get it to work for me, so that's possible.
They should ship in a proper manner. For $10.00 shipping I don't want it on the slow boat to China.
If they hadn't of carried on yada yada in the auction about their shipping then I wouldn't of flipped when I saw the Media Mail I guess. Although I would of still objected.
Maybe if the guy hadn't of said "yeah, who are you? you work for the Post Office?" - Like what are you going to do about it?
I don't really care if Endicia does anything about it one way or the other.
posted on February 19, 2004 01:20:12 PMWhere does this... all the biddes are leaving spewage come from anyway?
Fenix, I was wondering the exact same thing.
Then it occurred to me. If I were selling like gangbusters three years ago, but I can scarcely get a bid on my stuff now, I might be looking for someone to blame. Like those bad, bad sellers who violate the rules. Yeah, that's it. They're the ones who are ruining it for everyone. That's why bidders are leaving eBay in droves.
posted on February 19, 2004 01:30:59 PM
stop, you seem to be missing the whole point. I had NO ISSUE with the s/h amount - it was the METHOD I had an issue with. And GG has the same issue here. AS I STATED BEFORE, I would not have minded had the vitamins come any other REASONABLE method, but Media Mail is NOT ACCEPTABLE for vitamins, printer cartridges, etc. It is FRAUD.
fluffy - I don't know how the PP complaint turned out, as I was not requesting a refund of any kind. eBay did reply several times, saying they were investigating this seller's other auctions. Additionally, the person I talked with at eBay said there were other claims similar in nature against this same seller. I checked out her auctions after eBay emailed me and said that action had been taken, but due to privacy, yada, yada....and she had adjusted her s/h rates.
I believe she did receive a fine from the PO, but not sure. I received a very nasty email from the seller about how she didn't appreciate me filing claims against her and the extra money I cost her - so that leads me to believe she may have been fined. I am not sure, though. The postmaster at my PO said she was issued a "stern warning" and that her PO had been notified of her shipping practices.
__________________________________
"I have neither the time nor the inclination to explain myself to the people who sleep under the very blanket of freedom I provide, and then question the manner in which I provide it. I'd rather you just said 'thank you' and went on your way." - A Few Good Men
[ edited by wgm on Feb 19, 2004 01:31 PM ]
posted on February 19, 2004 01:32:56 PM
Was that a Catty remark fluff?
Claws coming out?
I don't sell on Ebay because I have to. I don't worry about being in competition with anybody on Ebay. I don't worry about my sell through rate.
The whole thing just hit me the wrong way when people were here complaining about the PO opening and inspecting their packages because of people like that seller.
If he wants to be a professional seller then he should act like one. Shipping is a cost of business.
posted on February 19, 2004 01:44:05 PMCatty remark?
No, I wasn't talking about you.
But we do get clouds of tiny creatures here sometimes (a bit like midges) who buzz that the bidders are fleeing eBay in droves. Like Fenix, I wonder where this comes from.
I have plenty of bidders and I suspect she does too. We just don't get it, that's all.
posted on February 19, 2004 01:53:30 PM
Well,well,well heres a turnaround for ya.Most of you use Endicia to hide the shipping costs from the buyer to make money on the shipping and now someone else uses it and one of you gets burned LOL!! Like the old saying "what comes around, goes around"
I dont know what your complaint is-you agreed to the shipping price(which is outrageous) and you got in 2 days.Thats pretty quick for media mail.Would you have felt better if they sent it Fed-EX and paid $5.00 for shipping and got it in 2 days?
How about if they personally delivered it the same day and put it in your mail box and save $10.00 on shipping-bet you'd be really pissed off heh? I dont know why you agreed to this outrageous shipping cost anyway-even if they shipped it priority mail-its still way to much.If you were so concened on how they shipped you should have emailed them.
Fluffys right why would Endicia be concerned?? Thats the exact reason they are in business-to hide the shipping costs from the buyer,so the seller can make money on the shipping.
posted on February 19, 2004 02:08:06 PM
but then i can understand why glassgirl is mad,it is betrayal ,a cheap trick to make a little more money .no different than that guy who shipped in ants crawling pizza box ,someone who shipped in a sanitary napkin box,or someone who just taped the item in masking tape and handed it to ups.
or someone who left the shoes on the back porch.
CHEAP CHEAP CHEAP .
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on February 19, 2004 02:13:23 PM
I didn't get the package in two days, it took two days before they processed the order (this is for those of you that don't read)
They need to take the disclaimer out of their auctions that says:
SHIPPING .!. PLEASE READ THIS .!.
We do not make ANY profit on Shipping & HANDLING!
Fact #1 If you buy 1 item we lose money or break even on the transaction!
