posted on April 15, 2004 09:12:27 PM new
NEVER,,,,, refund when Shorted,,,,E bay and pay pal beat that crap into our heads,,,,Once,,,,, you REFUND your chances of Getting ANYTHING is remote....They JUST got out of it,,,,Send the BALANCE due and ADD $2.00 for my Extra pp fees. Thank You.
E bay supplies the parking lot, and what WE sellers do is OUR business......e bay collects their money for OUR space and it's as Simple as that....Your bid is a Binding Contract,,,,,hahahahaha....... you just placed an order for a product, please send the total as stated. if they don't.....
posted on April 16, 2004 03:25:47 AM new
I'm giving your advice a try. Buyer shorted me $2.25 and I am not refunding or shipping. They haven't answered my email request for the additional yet.
posted on April 16, 2004 09:30:00 AM new
I have a few that send payment without the shipping charges, I always refund the payment and ask them to resubmit. I figure if they don't resend it, I'll just treat it like they never sent payment at all and Neg them. So far I've never had a problem.
posted on April 17, 2004 10:26:42 PM new
Never ever accept shorted payments. Always send it back and send an invoice for the correct amount. As a matter of law, if you accept the shorted amount, it legally becomes payment in full. If you should go to court on it. Besides, why on earth would you accept double paypal charges? Not very wise business sense.
posted on April 18, 2004 09:06:49 AM newNEVER,,,,, refund when Shorted,,,,E bay and pay pal beat that crap into our heads,,,,Once,,,,, you REFUND your chances of Getting ANYTHING is remote....They JUST got out of it,,,,Send the BALANCE due and ADD $2.00 for my Extra pp fees. Thank You.
Why would you want to accept 2 payments when you're only going to send 1 package? I'd simply refund and send a request for money for the correct amount. Not only does that seem like the easiest avenue it seems like it carries the least amount of liabilities.
- You leave your self hanging in the wind if a dispute is filed because you can only offer a tracking number for one of the payments.
- You risk creating friction with the buyer by tacking on a $2.00 charge for what might be an honest mistake.
- You put yourself in a position to have the buyer simply refuse to send the second payment and dispute the first payment, not only do you lose the sale but you could end up with a $10.00 fine on top of it.
If push comes to shove the buyer has all the advantages if you've adopted jack's "NEVER, NEVER, NEVER, refund when shorted," program.
